Improving Public Transit in Sun Prairie
This survey takes between five and ten minutes to complete and is intended to capture general feedback about how to improve public transit services in Sun Prairie. Those services include Bus Route A, S, and W, and door-to-door paratransit service for people who live within 3/4 mile of a bus route and are physically or cognitively unable to ride the bus. Find out more at www.cityofmadison.com/metro
How do you get to the places you want to go in Sun Prairie, or the Madison area? (Select all that apply)
Drive myself
Drive with others
Get a ride from others
Ride Metro Buses
Ride Metro Paratransit
Ride Dane County Human Services transportation options
Use a cab company or ride-hailing service like Uber or Lyft
Walk or use a mobility aid
Ride a bicycle
Other
What is your primary mode of transportation?
Drive myself
Drive with others
Get a ride from others
Ride Metro Buses
Ride Metro Paratransit
Ride Dane County Human Services transportation options
Use a cab company or ride-hailing service like Uber or Lyft
Walk or use a mobility aid
Ride a bicycle
Other
How often do you use public transit? This includes Metro Buses, Metro Paratransit, Dane County Human Services Transportation, RSVP, etc.
*
Daily
4 to 6 times a week
1 to 3 times a week
Monthly
A few times a year
Used to ride but don't ride anymore
Never
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In the past 30 days, how often were you unable to get somewhere because of a lack of transportation
Often (10 times or more)
Sometimes (fewer than 10 times)
Never
How familiar are you with Metro Transit in Sun Prairie?
Rows
Not Sure / Don't Know
Aware but don't know many details like how to use the service
Aware and know how to use the service
Bus Service
Paratransit Service
Do you think bus/paratransit service should increase or decrease in the next few years?
Increase
Remain the same
Decrease
Not Sure / Don't Know
For what purposes or activities do you ride Metro Transit, including Bus or Paratransit Services? (Select all that apply)
Getting to work
Getting to school
Getting to medical appointments
Getting to grocery stores
Taking kids to childcare or school
Running other errands (such as shopping for clothing, appliances, non-medical appointments, etc.)
Leisure activities (going to sporting events, going to festivals, going out with friends, going to Madison, etc)
Other
When traveling in other places, have you ever used buses or other public transportation, including trains, subways, light rail, etc.?
Yes
No
If yes, for what purposes or activities did you use buses, or other public transportation? (Select all that apply)
Getting to work
Getting to school
Getting to medical appointments
Getting to grocery stores
Taking kids to childcare or school
Running other errands (such as shopping for clothing, appliances, non-medical appointments, etc.)
Leisure activities (going to sporting events, going to festivals, going out with friends, going to Madison, etc)
Other
Please indicate your agreement with the following statements about Metro Transit Service in Sun Prairie including Routes S, W, and Rapid Route A.
Rows
Strongly Disagree
Disagree
Neutral
Agree
Strongly Agree
Runs on time
Is available when I want it
Charges Reasonable Fares
Has a fare structure that is easy to understand
Has a convenient fare payment system
Gets me to my destination in a reasonable amount of time
Picks me up/drops me off close to where I'm going
Has easy transfers between buses
Drivers operate at safe speeds
Drivers are courteous and helpful
Buses are clean and well maintained
The route maps and schedules are easy to understand
Please indicate your agreement with the following statements about Metro Paratransit service in Sun Prairie.
Rows
Strongly Disagree
Disagree
Neutral
Agree
Strongly Agree
Runs on time
Is available when I want it
Gets me where I need to go
Gets me to my destination in a reasonable amount of time
Drivers operate at safe speeds
Drivers are courteous and helpful
Vehicles are clean and well maintained
Charges Reasonable Fares
Has a fare structure that is easy to understand
Has a convenient fare payment system
Overall, how well does Metro Transit meet your needs?
Rows
I don't use this service
Doesn't meet needs well
Somewhat meets needs
Meets needs well
Bus Service
Paratransit Service
Why don't you use Metro Transit? (Select all that apply)
Driving my own vehicle is more convenient
Able to get rides from friends, family, and peers easily
Trips take too long
Inconvenient schedule
Buses don't run early enough
Buses don't run late enough
Limited weekday service
Limited weekend service
No stops, or routes, near where I live
No stops, or routes, near where I need to go
Don’t know what the options are for bus service
Costs too much
Too many transfers to get where I need to go
Other
If you were to consider riding the bus in Sun Prairie, what is the longest time you would be willing to wait for the next bus?
One hour
45 minutes
30 minutes
15 minutes
10 minutes
What would encourage you to ride the bus? (Select all that apply)
Buses that operate on time
Bus stops closer to my home
Routes that take me closer to my destination
Routes that take me more directly to my destination
More frequent buses (every 30 minutes or sooner)
Reasonable fares
A general sense of safety
Staff and driver friendliness
Other
Why don't you use Metro Transit more often? (Select all that apply)
Driving my own vehicle is more convenient
Able to get rides from friends, family, and peers easily
Trips take too long
Inconvenient schedule
Buses don't run early enough
Buses don't run late enough
Limited weekday service
Limited weekend service
No stops, or routes, near where I live
No stops, or routes, near where I need to go
Don’t know what the options are for bus service
Costs too much
Too many transfers to get where I need to go
Other
What would encourage you to ride the bus more? (Select all that apply)
Buses that operate on time
Bus stops closer to my home
Routes that take me closer to my destination
Routes that take me more directly to my destination
More frequent buses (every 30 minutes or sooner)
Reasonable fares
A general sense of safety
Staff and driver friendliness
Other
If Sun Prairie were to improve bus service, rank in order what would be most important to you, personally.
If Sun Prairie were to decrease bus service, rank how you would prioritize changes.
If Sun Prairie were to improve Paratransit Service, what would be important changes for you personally?
Provide any additional comments about Metro Transit Service in Sun Prairie below:
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Tell us a little more about yourself
We use demographic information to help us understand our population and for grant reporting. Please help us serve you better by choosing the options that best describe you
How do you gender identify?
*
Woman
Man
Non-binary / Genderqueer
Prefer not to say
Prefer not to answer
Prefer to self-describe (please specify)
What is your age?
*
Under 18
18-24
25-34
45-54
55-64
65-84
85+
Prefer not to answer
What is your race or ethnicity? Select all that apply
*
American Indian or Alaska Native
Asian or Asian American
Black or African American
Hispanic or Latino/a/x
Middle Eastern or North African
Native Hawaiian or Other Pacific Islander
White
Prefer not to answer
Prefer to self-describe (please specify)
Do you experience a disability or mobility impairment?
*
Yes
No
Prefer not to answer
Do you have a smartphone?
Yes
No
Not Sure / Don't Know
Do you make purchases with your smartphone?
Yes
No
Not Sure / Don't Know
Where do you get information on events and news in Sun Prairie? (Select all that apply)
City of Sun Prairie website or other local websites
Sun Prairie Media Center
Big 5 newsletter
Social media
Word of mouth
Email newsletters
Local radio stations
Local newspaper
Newsletter or other printed materials
Other
Which of the following do you use? (Select all that apply)
Facebook
Streaming Services (Netflix, Hulu, Prime Video, Max, etc.)
Radio
Instagram
Podcasts
Local TV News
Local TV News
Tik Tok
Cable Television
Twitter / X
Other
What is your connection to Sun Prairie? (Select all that apply)
Resident of Sun Prairie
Employed in Sun Prairie
Visitor Sun Prairie
Other
Are you currently a student at Sun Prairie Area School District?
*
Yes
No
If yes, which school do you attend?
*
Prairie Phoenix Academy
West HS
East HS
Central Heights
Patrick Marsh
Prairie View
Other
Do you take part in the Early College Credit Program? If so, what campus do you attend classes at?
*
I don't participate in the program
Madison College
UW - Madison
Edgewood College
Other
What is your employment status?
*
Full time
Part time
Stay-at-home parent
Seeking employment currently
Retired
Not employed and not seeking employment
Prefer not to say
How many children under 18 currently live in your household? (include yourself)
*
None
1-2
3-4
More than 4
Prefer not to say
What is your households 2024 income before taxes?
*
Less than $15,000
$15,000 - $24,999
$25,000 - $49,999
$50,000 - $74,999
$75,000 - $99,999
$100,000 - $149,999
$150,000 or more
Prefer not to answer
How many vehicles does your household have consistent access to?
*
None
1
2
3
4 or more
Do you own or lease, a car?
*
Yes
No
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