The Operations Hospitality Staff role is primarily responsible for:

• Staff hospitality backstage and at the Operations Compounds
• Setting up and breaking down equipment in their assigned areas

Organizational Profile
Founded in 1938, Stern Grove Festival is an admission-free summer performing arts festival in San Francisco. Now entering its 88th season, the Festival draws over 100,000 people during its ten-week series of world class performances in the outdoor setting of Sigmund Stern Grove. Past seasons have included performing artists from around the world, including The Flaming Lips, Bob Moses, Chaka Khan, San Francisco Symphony, Kool & the Gang, Los Lobos, Smokey Robinson, Ziggy Marley, Carlos Santana, Allen Stone, and Janelle Monae.

Reporting Relationships
The Operations Hospitality Staff position reports to the House Manager and will work alongside the Ops Tent Leader and Assistant House Manager during concert Sundays.

Position Description
The Operations Hospitality Staff position manages staff hospitality, backstage cleanliness, and prepping hospitality food and beverage to be delivered to the Operations Compounds. This position is ideal for an individual interested in arts administration, hospitality, and event management. 

General Duties

• Procure and set-up hospitality items for staff
• Prepare micro set-ups for the Operations Compounds
• Coordinate with the Artist Hospitality manager
• Prepare and clean up staff break lounge
• Assist in special events in the House for staff and patrons
• Maintain kitchen and backstage hospitality needs for staff & crew 
• Work with Operations and Security staff to secure backstage area.
• Act as liaison with Festival volunteers assigned to designated areas.
• General production assistance and duties as assigned.

General Qualifications

• Ability to self-start and manage multiple tasks simultaneously.
• Excellent communication skills.
• Must have a driver's license and consistent, reliable access to vehicles.

Personal Characteristics

• Excellent communication skills and collaborative work ethic.
• Possess the capacity to handle stressful situations with diplomacy and tact.
• Able to work efficiently in an organized and detailed fashion.
• Ability to adhere to SGFA policies, protocols and procedures.
• Able to maintain self-assurance and control during the concert day.
• Understanding of your own personal limits and ability to articulate those limits to your supervisor.
• Have a great sense of humor and maintain a good attitude.

Physical Requirements

• Able to lift/carry 50lbs
• Able to experience periods of extended standing and walking during the course of a work day.
• Able to grasp, lift, carry, push and pull heavy objects such as tables, fencing, and carts.
• If you meet some of the qualifications but not all, we encourage you to apply.
• We believe diverse experiences and perspectives strengthen our organization.

Work Environment / Physical Demands
The work environment characteristics and the physical demands described here are representative of those an employee encounters while successfully performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; and talk and hear. The employee must regularly lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

The noise level in the work environment is usually moderate. Occasionally sound levels may exceed 100 db. All efforts will be made to protect employee’s hearing.
The above statements are intended to describe the general nature and level of work performed by the incumbent in this position. They are not intended to be an exhaustive list of all responsibilities, duties and skills. 

Locations

• Virtual Orientation
• Sigmund Stern Grove, 19th Avenue and Sloat Boulevard, San Francisco 

Availability and Commitment

• Must be available every Sunday: May 18, 2025 - August 17, 2025 (except Memorial Day Weekend)
• Must be available Saturday August 16th
• Employees will average 8 hours per week

Compensation
Starting at $22 and commensurate with experience

Email
If you have any questions, please email jobs@sterngrove.org

EEO Statement
SGFA provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.  In addition to federal law requirements, SGFA complies with applicable state and local laws governing non-discrimination in employment.  This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, leaves of absence, compensation and training.  SGFA expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status.