GoTo – Agreement for Google Things To Do Integration
(“Agreement”)
1. PARTIES
This Agreement (“Agreement”) is entered into between:
GoTo AS, registration number 925 038 555 (“GoTo”), with its principal place of business in Tromsø, Norway,
and
The Supplier, a legal entity operating within the travel, tourism, or activity sector.
Both referred to collectively as the “Parties.”
2. PURPOSE
This Agreement governs the Supplier’s use of GoTo HUB’s technical platform for distributing the Supplier’s products via Google Things To Do.
GoTo HUB acts solely as a technical provider, connecting the Supplier’s content to Google Things To Do.
GoTo HUB is not responsible for the Supplier’s website, booking flow, pricing, or operations.
All services provided by GoTo HUB are delivered “as is”, with no warranties of any kind.
3. RIGHTS AND RESPONSIBILITIES
3.1 GoTo HUB’s Obligations
GoTo HUB shall:
Provide a technical service enabling the Supplier’s products to appear on Google Things To Do.
Upload the Supplier’s products based solely on content provided by the Supplier.
Verify that products meet Google’s eligibility requirements.
Notify the Supplier via the approved communication channel if errors arise that GoTo cannot resolve.
Provide one (1) hour per calendar month for amendments or updates to existing listings. Unused time is not carried forward.
Process change requests within reasonable timeframes.
GoTo HUB is not responsible for:
the accuracy, functionality, or validity of URLs or content provided by the Supplier,
booking processes, payment handling, refunds, customer service, or support,
any operational, commercial, or technical outcomes on the Supplier’s website.
3.2 The Supplier’s Obligations
The Supplier is responsible for:
Providing accurate and up-to-date content, including descriptions, pricing, links, availability, and media.
Handling all bookings and transactions on its own website.
Complying with Google’s guidelines for Things To Do listings.
Maintaining relevant insurance covering customer participation and operational liability.
Submitting changes or corrections via the approved communication channel.
4. BOOKINGS AND PAYMENT
All bookings generated through Google Things To Do shall direct customers to the Supplier’s website.
GoTo HUB does not process payments or participate in any transaction flow.
The Supplier is fully responsible for payment processing and customer management.
The Supplier shall pay GoTo HUB an agreed monthly or annual service fee based on the number of published products.
GoTo HUB charges no additional commission.
The Agreement remains valid as long as the Supplier continues to pay for the service.
5. CANCELLATION AND REFUNDS
The Supplier must clearly display its own cancellation and refund policies on its website.
All refund, dispute, and cancellation matters are the sole responsibility of the Supplier.
6. CONTENT AND INTELLECTUAL PROPERTY
The Supplier grants GoTo HUB the right to use provided images, videos, and text solely for the purpose of Google Things To Do integration.
GoTo HUB retains ownership of its technology, platform, and intellectual property.
7. LIABILITY, “AS IS” PROVISION, AND INDEMNITY
7.1 “As Is” Delivery
All services provided by GoTo HUB are delivered strictly “as is”, without any guarantee, representation, or warranty — express or implied — including but not limited to:
availability,
performance,
functionality,
suitability for a particular purpose.
7.2 No Responsibility for Losses
GoTo HUB shall not, under any circumstances, be held responsible or liable for:
any losses,
loss of revenue or profit,
data loss,
business interruption,
inaccurate prices or content,
customer complaints,
operational or technical failures on the Supplier’s side.
The Supplier accepts full responsibility for all risks, outcomes, and consequences related to its own operations.
7.3 Indemnity
The Supplier agrees to fully indemnify and hold harmless GoTo HUB from any claims, damages, liabilities, or costs arising from:
the Supplier’s services,
product quality or safety,
customer issues or disputes,
violations of law or third-party rights,
violations of Google’s policies.
8. DURATION AND TERMINATION
This Agreement remains in force until terminated by either Party with three (3) months’ written notice.
GoTo HUB may suspend or remove listings in the event of policy violations or non-payment.
The Agreement remains valid as long as the Supplier continues to pay for the service.
9. GOVERNING LAW AND DISPUTE RESOLUTION
This Agreement is governed by Norwegian law.
Disputes shall first be resolved through negotiation.
If unresolved, disputes shall be settled by the Stavanger District Court.
10. MODIFICATION OF TERMS
GoTo HUB reserves the right to modify this Agreement at any time.
Continued use of the service constitutes acceptance of the updated terms.
SIGNATURES
By signing below, the Parties acknowledge that they have read, understood, and agreed to the terms of this Agreement.