1. Scope of Work
Provider agrees to perform the selected services for the Client:
Comprehensive Package ($350) – Includes three (3) update reviews
- Content Updates: Text changes, adding new pages, blog posts, etc.
- Design Updates: Adjusting layouts, updating images, modifying colors, etc.
- SEO Optimization: Updating metadata, alt text, etc.
- Technical Updates: Fixing broken links, troubleshooting site issues, etc.
Intermediate Package ($250) – Includes two (2) update reviews
- Content Updates: Text changes, adding new pages, blog posts, etc.
Monthly Retainer ($75/month) – Ongoing maintenance (6-month or 12-month contract)
- Ongoing Maintenance: Regular updates and access to services as needed
2. Timeline
- Initial Consultation: A virtual meeting will be scheduled to discuss the Client’s goals and specific requirements.
- Completion Date: Services will be completed within fourteen (14) business days from the Initial Consultation, unless otherwise agreed upon.
- Retainer Clients: Updates will be performed regularly throughout the contract period.
3. Payment Terms
- Total Cost in USD, is based on the selected package.
- Payment Due: For packages, 50% is required upfront, with the remaining 50% due immediately upon project completion. Monthly retainers require full payment at the start of each billing period beginning the day this contract is signed.
- Payment Link: Client will receive a payment link immediately after signing this Agreement.
4. Revisions and Approvals
- The Client is entitled to the number of update reviews included in the selected package.
- The Client agrees to review all completed work within 48 hours of each update review and provide feedback or approval. Delays in feedback may extend the project timeline.
5. Client Responsibilities
- Access to Website: Client agrees to provide necessary login credentials.
- Content and Materials: Client will supply all text, images, or other media unless otherwise specified.
6. Confidentiality
Provider agrees to keep all information shared by the Client confidential and will not disclose any information to third parties without prior written consent.
7. Limitations of Liability
- Provider is not liable for any downtime, data loss, or issues arising from actions not taken by the Provider.
- Provider is not responsible for future site maintenance after the time frame of the initial agreement unless specified in a separate agreement.
8. Termination and Refunds
- If the Client cancels before work begins, a full refund will be issued.
- If the Client cancels after work has started on service packages only, a 25% refund will be given.
- Retainer contracts require a 30-day notice for cancellation.
9. Entire Agreement
This Agreement constitutes the entire agreement between the parties and supersedes any prior understandings. Amendments must be in writing and signed by both parties.
10. Governing Law
This Agreement is governed by the laws of Florida, where Ember Studio LLC is registered.