Why We Need High-Quality, Clear Photos:
To ensure safety and accuracy, we require clear, legible photos of your electrical panel, main breaker or service size, and the panel's circuit label. These images allow us to perform an accurate load calculation according to National Electrical Code (NEC) requirements, determining whether your existing electrical system can support an EV charger or if additional equipment like a load management device, panel upgrade, or service upgrade is needed.
We also inspect these photos to identify any safety issues or discontinued panels. Specifically, we avoid working with Pushmatic panels due to their age and Federal Pacific panels because of known recalls and fire hazards.
If photos are unclear or incomplete, we'll need to request additional images, which can delay your quote. Our form allows multiple photo uploads; the clearer and more detailed your photos, the more accurately we can quote your installation upfront.
During the initial walkthrough, our technician verifies the panel details to ensure nothing was missed. Less than 1% of installations require a requote due to panel safety or NEC load calculation issues, thanks to thorough initial photo reviews.
Note: In rare cases, such as condos or apartments with external main breakers, alternative methods or a brief technician visit during quoting might be necessary. We'll communicate clearly if this applies to your situation