LEGO Certified Stores (Bricks World) Make & Take Activity

1
Please enter your email address (the same email address this survey was sent to)* This field is required.
2
Have you purchased LEGO products in the past year? (Select all that apply)* This field is required.
Yes, from another online store
Yes, from another physical retail store
No, I haven’t purchased any LEGO products
3
Where do you usually buy your LEGO sets from? (Select all that apply)* This field is required.
LEGO Certified Store
LEGO official website
Other online marketplaces (Lazada, Shopee, Amazon etc.)
Other Toy retailers (Toys “R” Us, departmental stores etc.)
Other specialty or hobby stores
None of the above
4
Have you visited our website or physical stores before?* This field is required.
Yes
No
5
If yes, what stopped you from completing your purchase?* This field is required.
Prices are too high
Didn’t find the products I wanted
Shipping cost or delivery time was an issue
I prefer shopping from another retailer
Lack of loyalty rewards or incentives
Negative customer service experience
Other
6
Did you experience any issues or concerns when browsing our website or store?* This field is required.
Yes
No
7
If yes, please specify.* This field is required.
8
If no, what would make you consider purchasing from us?* This field is required.
Lower prices or better discounts
More product variety
Faster shipping or better delivery options
Better loyalty rewards or incentives
Better customer service experience
Other
9
What influences your decision when purchasing LEGO sets? (Rank in order of importance – most important on top)* This field is required.
10
What aspects of LEGO products appeal to you the most? (Select all that apply)* This field is required.
Collecting exclusive or limited-edition sets
Building for display or decoration
Customizing and creating MOCs (My Own Creations)
Playing and engaging with interactive sets
Nostalgia and reliving childhood memories
STEM and technical building (e.g. LEGO Technic, Robotics)
Family-friendly building experiences
Other
11
Do you have any suggestions on how we can improve your shopping experience with us?
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Large
Normal
Small
Ok
Ok
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