Customer Support Satisfaction Survey
Thank you for reaching out to our customer support. Please help us improve by completing this short survey about your recent experience.
How satisfied were you with the speed of our response?
Very Satisfied
Satisfied
Neutral
Unsatisfied
Very Unsatisfied
How effectively did our support team resolve your issue?
Please Select
Very Effective
Effective
Neutral
Ineffective
Very Ineffective
How knowledgeable did you find our support agent?
Please Select
Extremely knowledgeable
Very knowledgeable
Moderately knowledgeable
Slightly knowledgeable
Not at all knowledgeable
How courteous was the support agent?
Please Select
Extremely knowledgeable
Very knowledgeable
Moderately knowledgeable
Slightly knowledgeable
Not at all knowledgeable
On a scale of 1-10, how likely are you to recommend our customer support
Please Select
10 - Extremely likely
9 - Very likely
8 - Likely
7 - Somewhat likely
6 - Slightly likely
5 - Neutral / Not sure
4 - Slightly unlikely
3 - Somewhat unlikely
2 - Very unlikely
1 - Not at all likely
Rate the ease of reaching our support team.
Please Select
Very easy
Easy
Neutral
Difficult
Very difficult
Overall, how satisfied are you with our customer support?
Very Satisfied
Satisfied
Neutral
Unsatisfied
Very Unsatisfied
What did you appreciate the most about our customer support?
What could we have done differently to improve your experience?
Is there anything additional you you would like to share?
Submit
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