MediCab Customer Questionnaire
"Medicab is an accessible ride-booking platform designed for individuals with disabilities and their carers. Our goal is to ensure safe, reliable, and convenient transport by connecting users with verified accessible transport providers."
About You
1.Which best describes you?
I am a person with a disability who requires accessible transport.
I am a family member/carer who arranges transport for someone with a disability.
Other
Where are you located
Please Select
NSW
VIC
QLD
SA
NT
TAS
ACT
3.How do you currently arrange accessible transport? (Select all that apply)
Uber Assist
Taxi
NDIS Funded Transportation
Public Transport
Community Transport
Friends and Family
Other
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Transport Challengers & Needs
4.What challenges do you face when arranging transport?(Select all that apply)
Lack of available accessible vehicles
Expensive transport costs
Difficulty coordinating transport
Long wait times/cancellations
Drivers not trained in accessibility needs
Other
5.How frequently do you need transport?
1-2 times per week
3-5 times per week
More than 5 times per week
6.What type of transport do you typically need? (Select all that apply)
Medical appointments
Social outings
Work or education
Daily errands (groceries, shopping, etc.)
Other
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Interest in Medicab
7.Would you be interested in a ride-booking platform specifically designed for accessible transport?
Yes
I need more information
No
8.Which of these features would be useful to you? (Select All That Apply)
Guaranteed accessible vehicles (wheelchair-friendly, assisted transfers, etc.)
Real-time tracking & driver messaging
Career booking option
Flexible payment options (NDIS, credit card, invoice for organisations
Subscription plans for frequent riders
Driver training for accessibility awareness
Other
Closing & Further Involvement
9.Would you like to be part of a pilot test or user research?
Yes
Maybe
No
10.Contact Information (Optional)
Name
First Name
Last Name
Email
example@example.com
Phone Number
Please enter a valid phone number.
Format: (000) 000-0000.
Additional Comments?
Submit
Should be Empty: