Support Contact

Welcome to EVBox Support
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What is the Reason for Contact?
Invoice Number
What is happening ?
Station Serial Number
The serial number is written on the delivery note as well as the CE label inside of the station. The format is XXXXX00001.
Charge Box ID
The Charge Box ID is used on the back-end to identify the station and communicate with it.
Commissioning date

DayMonthYear
2 digit day, 2 digit month, 4 digit yearDate
What is the address where the station is located ?

Street Address

Street Address Line 2

CityState / Province

Postal / Zip CodeCountry
When did you start experiencing the issue ?

DayMonthYear
2 digit day, 2 digit month, 4 digit yearDate
Hour Minutes
Is the station powered on ?
Which charging management software do you use ?
Back-end
Subject
Description
Full Name

First NameLast Name
Company Name
Contact Number
Please enter a valid phone number.Format: (000) 000-0000.
Email Address
example@example.com
Address

Street Address

Street Address Line 2

CityState / Province

Postal / Zip CodeCountry
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Please attach any document or picture

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Welcome to EVBox Support​