ResortPass Property Onboarding Form

Hotel Contact Information
INVENTORY & PRICING MANAGEMENT (PARTNER PORTAL): Provide the email addresses for the management level users that will manage inventory and pricing for your property:*
Partner Portal is the management system that allows hotels to manage inventory, pricing, and reservations for your ResortPass products. You can add more users as needed.
CANCELLATION & REFUND REQUESTS: For use by ResortPass only! Provide an email and phone number for someone that can assist ResortPass agents with refund or guest-related matters (this will not be public information).*
**It's very important that this person is responsive to ResortPass customer service agents who might be reaching out with guest related issues.
REVENUE REPORTING: Provide the email addresses for anyone who should receive monthly revenue reports:*
You can list more than one email.
ACKNOWLEDGMENT: Please reach out to billing@choicehotels.com for all questions regarding billing and payments. Do not reach out to ResortPass with accounting questions. Please acknowledge below:*

Yes
LIVE DATE: What is your preferred live date on ResortPass? (The date should be within 7-60 days from today)*

MonthDayYear
A DELAY IN RECEIVING YOUR SIGNED CONTRACT WILL RESULT IN A DELAY IN YOUR LIVE DATE. Please allow up to 7 business days for turn-around. A delay in receiving a signed contract will result in a delay in your live date.
Please note any additional information about your property or ResortPass products that we should consider:

IMAGE REQUIREMENTS - Images are an important part of marketing your products. If you provide us with product images, we will include thumbnail images next to each product you offer. Please review the following information regarding image requirements:

1) Landscape orientation

2) A minimum of 100KB

3) JPG or PNG

4) At least 5 images of the amenities you are offering on ResortPass

5) Include a link to your image files below, or email image files to Onboarding@resortpass.com within 48 hours of form submission. Be sure to include the NAME OF PROPERTY in the subject line.

A delay in receiving images could cause a delay in turn-around time.
Link to image files: *
LANDSCAPE ORIENTATION ONLY
By submitting this form, if your hotel qualifies (including meeting LTR requirements), you acknowledge that your hotel will participate in the ResortPass program and receive associated revenue (less a 20% commission on earned revenue not related to a hotel room, like a spa or pool experience, a 16% commission on earned revenue for room-related passes, like the use of a meeting room, and a 2% administrative fee on all earned revenue, payable to Choice) on your monthly franchisee statement from Choice Hotels. Your revenue will be managed by Choice Hotels. Please reach out to billing@choicehotels.com for all questions regarding billing and payments. This program may be amended or discontinued at any time.*

Acknowledged
You've reached the end of the onboarding form.
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