Your opinion makes the difference!
Thank you for taking the time to complete our survey. Your feedback makes the difference as it helps us to evaluate the quality of our services and continuously improve them to better meet your needs.
First and Last Name
Name
Last name
Company
*
Country
*
Indirizzo
Indirizzo Riga 2
Città
Nazione / Provincia
Codice Postale
Seleziona
Afghanistan
Albania
Algeria
Samoa Americane
Andorra
Angola
Anguilla
Antigua e Barbuda
Argentina
Armenia
Aruba
Australia
Austria
Azerbaigian
Bahamas
Bahrein
Bangladesh
Barbados
Bielorussia
Belgio
Belize
Benin
Bermuda
Bhutan
Bolivia
Bosnia Erzegovina
Botswana
Brasile
Brunei
Bulgaria
Burkina Faso
Burundi
Cambogia
Camerun
Canada
Capo Verde
Isole Cayman
Repubblica Centrafricana
Ciad
Cile
Cina
Isole Christmas
Isole Cocos (Keeling)
Colombia
Comore
Congo
Isole Cook
Costa Rica
Costa d'Avorio
Croazia
Cuba
Curaçao
Cipro
Repubblica Ceca
Repubblica Democratica del Congo
Danimarca
Gibuti
Dominica
Repubblica Dominicana
Ecuador
Egitto
El Salvador
Guinea Equatoriale
Eritrea
Estonia
Etiopia
Isole Falkland
Isole Faroe
Figi (Isole)
Finlandia
Francia
Polinesia Francese
Gabon
Gambia
Georgia
Germania
Ghana
Gibilterra
Grecia
Groenlandia
Grenada
Guadalupa
Guam
Guatemala
Guernsey
Guinea
Guinea-Bissau
Guyana
Haiti
Honduras
Hong Kong
Ungheria
Islanda
India
Indonesia
Iran
Iraq
Irlanda
Israele
Italia
Giamaica
Giappone
Jersey
Gordania
Kazakistan
Kenya
Kiribati
Corea del Nord
Corea del Sud
Kossovo
Kuwait
Kyrgyzstan
Laos
Lettonia
Libano
Lesotho
Liberia
Libia
Liechtenstein
Lituania
Lussemburgo
Macao
Macedonia
Madagascar
Malawi
Malesia
Maldive
Mali
Malta
Isole Marshall
Martinica
Mauritania
Mauritius
Mayotte
Messico
Micronesia
Moldova
Monaco
Mongolia
Montenegro
Montserrat
Marocco
Mozambico
Myanmar
Nagorno-Karabakh
Namibia
Nauru
Nepal
Paesi Bassi
Antille Olandesi
Nuova Caledonia
Nuova Zelanda
Nicaragua
Niger
Nigeria
Niue
Isola Norfolk
Repubblica Turca di Cipro del Nord
Isole Marianne Settentrionali
Norvegia
Oman
Pakistan
Palau
Palestina
Panama
Papua Nuova Guinea
Paraguay
Perù
Filippine
Isole Pitcairn
Polonia
Portogallo
Portorico
Qatar
Repubblica del Congo
Romania
Russia
Ruanda
San Bartolomeo
Sant'Elena (isola)
Saint Kitts e Nevis
Saint Lucia
Saint Martin
Saint Pierre e Miquelon
Saint Vincent e Grenadine
Samoa
San Marino
Sao Tome e Principe
Arabia Saudita
Senegal
Serbia
Seychelles
Sierra Leone
Singapore
Slovacchia
Slovenia
Isole Solomon
Somalia
Somalia
Sudafrica
Ossezia del Sud
Sudan del Sud
Spagna
Sri Lanka
Sudan
Suriname
Svalbard
eSwatini
Svezia
Svizzera
Siria
Taiwan
Tagikistan
Tanzania
Tailandia
Timor Est
Togo
Tokelau
Tonga
Transnistria
Trinidad e Tobago
Tristan da Cunha
Tunisia
Turchia
Turkmenistan
Turks e Caicos
Tuvalu
Uganda
Ucraina
Emirati Arabi Uniti
Regno Unito
Stati Uniti
Uruguay
Uzbekistan
Vanuato
Città del Vaticano
Venezuela
Vietnam
Isole Vergini Britanniche
Isola di Man
US Isole Vergini
Wallis e Futuna
Sahara Occidentale
Yemen
Zambia
Zimbabwe
Altro
Email
*
Do you identify yourself as an end customer or a distributor?
*
End Customer
Distributor
Indietro
Next
Section A - FOR END CUSTOMER
How do you purchase Sauro products?
Through an authorized distributor
Directly from Sauro S.r.l. (Headquarters – Italy)
Directly from Sauro GmbH (Germany)
Directly from Sauro Inc. (Texas, USA)
Directly from Sauro Co. Ltd. (Shanghai, China)
Other
If you purchase through a distributor, which one do you rely on?
Are you satisfied with the support provided by the distributor?
Very Satisfied
Satisfied
Dissatisfied
Very Dissatisfied
Does the distributor provide clear and timely responses to your inquiries?
Always
Often
Sometimes
Rarely
Never
How would you assess the availability and delivery times of Sauro products through the distributor?
Excellent
Good
Sufficient
Insufficient
Which aspects of the distributor's service do you believe could be improved?
Do Sauro products meet your quality expectations?
Yes, completely
Yes, but there is room for improvement
No, I expected more
Have you ever encountered any issues installing or using our products?
No, everything is perfect
Some difficulties, but easily solved
Yes, I had significant problems
If you wish, you can describe below any specific problems you encountered during installation and/or use.
How would you assess the quality-price ratio of Sauro products?
Excellent
Good
Sufficient
Insufficient
Do you use Sauro's website?
Always
Often
Sometimes
Rarely
What do you mainly look for on the Sauro website?
Product-related technical data
Declarations such as RoHS, REACH, TSCA, etc.
Comparison with other manufacturers of connectors and terminal blocks
Updates on products and services
Other
How would you evaluate the product section of the website?
Clear and complete
Useful, but can be improved
Insufficient
I don't know
What could be improved in the website? Which information would be useful but is missing?
Do you have additional suggestions for improving your experience with Sauro?
Have you subscribed to Sauro's newsletter?
Yes
Not yet. If you are interested in subscribing to the newsletter, please click on the following link.
Subscribe newsletter
If you answered yes to the previous question, do you find the topics covered in the newsletter relevant and interesting?
Yes
Not much
I don't know
Which topics would you like to see covered in more detail?
Thank you for your time! Your feedback is greatly appreciated. 😊🙏
Back
Send
Next
Section B - FOR DISTRIBUTORS
How effective do you find the support received from Sauro in customer management?
Very effective
Effective
Ineffective
Do end customers easily find Sauro products through distribution?
Always
Often
Sometimes
Rarely
Never
Which difficulties do you encounter in distributing Sauro products?
How would you evaluate the support material provided by Sauro (catalogues, declarations, etc.)?
Complete and effective
Useful, but improvable
Insufficient
Do you have any suggestions for improving the service?
Do you receive any complaints about the quality of Sauro products?
Always
Often
Sometimes
Rarely
Never
Do you receive any complaints about problems in the installation or use of Sauro products?
Always
Often
Sometimes
Rarely
Never
How would you rate the quality-price ratio of Sauro products?
Excellent
Good
Sufficient
Insufficient
Do you use Sauro's website?
Always
Often
Sometimes
Rarely
What do you mainly look for on the Sauro website?
Product-related technical data
Declarations such as RoHS, REACH, TSCA, etc.
Comparison with other manufacturers of connectors and terminal blocks
Updates on products and services
Other
How would you evaluate the products section of the website?
Clear and complete
Useful, but improvable
Insufficient
What could be improved in the website? Which information would be useful, but is missing?
Do you have any further suggestions for improving your experience with Sauro?
Have you subscribed to Sauro's newsletter?
Yes
Not yet. If you are interested in subscribing to the newsletter, please click on the following link.
Subscribe newsletter
If you answered yes to the previous question, do you find the topics covered in the newsletter relevant and interesting?
Yes
Not much
I don't know
Which topics would you like to see covered in more detail?
Thank you for your time! Your feedback is greatly appreciated. 😊🙏
Send
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