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  • Empowering our community through holistic, cultural, somatic, and systematic support.

    Empowering our community through holistic, cultural, somatic, and systematic support.

    Thank you for choosing us to be part of your healing journey!
  • The following pages will contain these documents:

    1. Emergency Contact
    2. Bill of Rights
    3. Notice of Privacy Rights & Practices
    4. Clients Rights, Protection & Grievance Policy
    5. Rights of Patients 253B.03
    6. HIPPA Policy
    7. Service Initiation Criteria
    8. Service Termination/Transfer/Discharge
    9. Reporting of Maltreatment of Vulnerable Adults
    10. Program Abuse Prevention Plans
    11. Right to be photographed
    12. Consent form to be photographed and audio recorded
    13. Group Norms & Expectations 
    14. Massage Chair Waiver
    15. Liability Waiver for Recreational Activities
    16. SUD Services & Financial Agreement
    17. Telehealth Consent Form
    18. Informed Consent for Treatment
    19. Intake Forms Acknowledgement

     

  • Client Information

    Client Information

  •  - -
  • Emergency Contact Information

    Emergency Contact Information

  • Primary Emergency Contact:

  • Secondary Emergency Contact:

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  • MN Healthcare Bill of Rights

    MN Healthcare Bill of Rights

  • Courteous treatment. Clients have the right to be treated with courtesy and respect for their individuality by employees or people providing service in a health care facility.

    Appropriate health care. Clients shall have the right to appropriate medical and personal care based on individual needs.

    Physician's identity. Clients shall have or be given, in writing, the name, business address, telephone number, and specialty, if any, of the physician responsible for coordination of their care. In cases where it is medically inadvisable, as documented by the attending physician in a client's care record, the information shall be given to the client's guardian or other person designated by the client as a representative.

    Relationship with other health services. Clients who receive services from an outside provider are entitled, upon request, to be told the identity of the provider.

    Information about treatment. Clients shall be given, by their providers, complete and current information concerning their diagnosis, treatment, alternatives, risks, and prognosis as required by the physician's legal duty to disclose. This information should be in terms and language the Clients can reasonably be expected to understand.

    Clients may be accompanied by a family member or other chosen representative, or both. This information shall include the likely medical or major psychological results of the treatment and its alternatives. In cases where it is medically inadvisable, as documented by the attending provider in a client's medical record, the information shall be given to the client's guardian or other person designated by the client as a representative. Individuals have the right to refuse this information.

    Participation in planning treatment; notification of family members. Clients shall have the right to participate in the planning of their health care. This right includes the opportunity to discuss treatment and alternatives with individual caregivers, the opportunity to request and participate in formal care conferences, and the right to include a family member or other chosen representative, or both. If the client cannot be present, a family member or other representative chosen by the client may be included in such conferences.

    Continuity of care. Clients shall have the right to be cared for with reasonable regularity and continuity of staff assignment as far as facility policy allows.

    Right to refuse care. Competent clients shall have the right to refuse treatment based on the information required in Information about treatment, and to terminate services at any time, except as otherwise provided by law or court order.

    Experimental research. Written, informed consent must be obtained prior to a client's participation in experimental research. Clients have the right to refuse participation. Both consent and refusal shall be documented in the individual care record.

    Freedom from maltreatment. Clients shall be free from maltreatment as defined in the Vulnerable Adults Protection Act. "Maltreatment" means conduct described in section or the intentional and nontherapeutic infliction of physical pain or injury, or any persistent course of conduct intended to produce mental or emotional distress. Every client shall also be free from nontherapeutic chemical and physical restraints, except in fully documented emergencies, or as authorized in writing after examination by a client's physician for a specified and limited period.

    Treatment privacy. Clients shall have the right to respectfulness and privacy as it relates to their medical and personal care program. Case discussion, consultation, examination, and treatment are confidential and shall be conducted discreetly. Privacy should be respected during toileting, bathing, and other activities of personal hygiene, except as needed for client safety or assistance.

    Confidentiality of records. Clients shall be assured confidential treatment of their personal and medical records and may approve or refuse their release to any individual outside the facility.

    Responsive service. Clients shall have the right to a prompt and reasonable response to their questions and requests.

    Personal privacy. Patients and residents shall have the right to every consideration of their privacy, individuality, and cultural identity as related to their social, religious, and psychological well-being.

    Grievances. Clients shall be encouraged and assisted, throughout their stay in a facility or their course of treatment, to understand and exercise their rights as clients and citizens. Clients may voice grievances and recommend changes in policies and services to facility staff and others of their choice, free from restraint, interference, coercion, discrimination, or reprisal, including threat of discharge. Notice of the grievance procedure of the facility or program, as well as addresses and telephone numbers for the Office of Health Facility Complaints. 

  • Protection and advocacy services. Clients shall have the right of reasonable access at reasonable times to any available rights protection services and advocacy services so that the Clients may receive assistance in understanding, exercising, and protecting the rights described in this section and in other law. This right shall include the opportunity for private communication between the clients and a representative of the rights protection service or advocacy service.

    Non-Discrimination. Client has the right to be free from being the object of unlawful discrimination without regard to race, color, nation of origin, language, religion, political beliefs, sex, marital status, age, sexual orientation, gender identity, or disability, including AIDS, AIDS-related complex, or status as HIV positive.

    Additional Rights:

    • Examine public data on your provider maintained by their board;
    • Be informed of the provider's license status, education, training, and experience
    • To have access to your records as provided in Minnesota Statutes, sections 144.291 to 144.298
    • To be informed of the cost of professional services before receiving the services
    • To know the intended recipients of psychological assessment results;
    • To withdraw consent to release assessment results, unless that right is prohibited by law or court order or is waived by prior written agreement;
    • To a nontechnical description of assessment procedures 
    • To a nontechnical explanation and interpretation of assessment results, unless that right is prohibited by law or court order or is waived by prior written agreement.

    Complaint options: 

    • Ombudsman for Mental Health and
      Developmental Disabilities
      Phone: 651-757-1800 or 1-800-657-3506
      Email: ombudsman.mhdd@state.mn.us
      Mailing Address: 121 7th Place East Suite 420 Metro Square Building St. Paul, Minnesota 55101-2117
    • MN Board of Social Work
      (612) 617-2100; (888) 234-1320
      FAX (612) 617-2103
      2829 University Ave SE, Suite 340
      Minneapolis, MN 55414-3239
      Hearing/Speech Relay: (800) 627-3529
      Email: social.work@state.mn.us
    • Office of Health Facility Complaints
      651-201-4201 or 1-800-369-7994
      health.ohfc-complaints@state.mn.us
    • MN Board of Psychology
      2829 University Ave. SE, Suite 320
      Minneapolis, MN 55414
      Phone: (612)617-2230
      Hearing/Speech Relay: (800)627-3529
      Email: psychology.board@state.mn.us
    • MN Board of Behavioral Health and Therapy
      (612) 548-2177 FAX (612) 617-2187
      2829 University Ave SE Suite 210
      Minneapolis, MN 55414
      email: bbht.board@state.mn.us
    • MN Board of Marriage and Family Therapy
      (612) 617-2220
      2829 University Ave SE Suite 400
      Minneapolis, MN 55414
      Hearing/Speech Relay: (800) 627-3529
      Email: mft.board@state.mn.us

     

    Attestation to review, receive, and Understanding of the MN Healthcare Bill of Rights

     

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  • Notice of Privacy Practices

    Notice of Privacy Practices

  • THIS NOTICE DESCRIBES HOW YOUR PRIVATE INFORMATION, INCLUDING HEALTH INFORMATION, MAY BE USED AND DISCLOSED, AND HOW YOU CAN ACCESS THIS INFORMATION. PLEASE REVIEW IT CAREFULLY.

    Your health record contains personal information about you and your health. This information, called Protected Health Information (PHI), includes any data that identifies you and relates to your mental and/or physical health. We are committed to safeguarding your privacy by complying with all applicable federal and state privacy laws, including the Minnesota Government Data Practices Act and the federal Health Insurance Portability and Accountability Act (HIPAA This notice explains your privacy rights, how we use your information, and when it may be disclosed. 

  • Why we collect information:

    We collect private information to:

    • Identify you and distinguish you from others with similar names.
    • Determine your eligibility for services.
    • Process payments from insurance or government programs.
    • Coordinate with other healthcare providers or agencies involved in your care.
    • Perform audits, evaluations, or research to improve our programs.

    How We Use and Disclose Your Information

    The following are examples of how your protected information may be used or disclosed. These examples are not exhaustive.

    Treatment/Services We may use your information to provide, coordinate, or manage your care. For example, we may consult with your primary physician or other healthcare providers to support your treatment.

    Payment We may share your information with your insurance company or other agencies to obtain payment for the services we provide. For instance, we may verify your eligibility for benefits or submit claims for reimbursement.

    Healthcare and Human Services Operations We may use your information for activities necessary to operate our organization, such as quality assessments, program evaluations, audits, licensing, and financial management.

    Required by Law We will disclose your information if required by federal, state, or local law, such as to comply with public health reporting or government investigations.

    Legal Proceedings We may disclose your information in response to a court order or legal subpoena.

    Research Your information may be shared with researchers or evaluators when permitted by law and with appropriate privacy safeguards.

    Exceptions to Privacy and Confidentiality In some situations, we may disclose your information without your authorization, including:

    • If you pose a serious threat of harm to yourself or others.
    • If there is suspicion of abuse or neglect of a child or vulnerable adult.
    • If you are a pregnant client with exposure to certain substances (e.g., cocaine, methamphetamines, THC, or alcohol
    • If required to report professional misconduct by healthcare providers.
    • If subpoenaed by a court.
    • If your legal guardian or parent requests access to your records (for minors, unless restricted by law

    Your Privacy Rights You have several rights regarding your protected information:

    Right to Access and Copy Your Records You can inspect and obtain a copy of your records. Certain exceptions apply, such as psychotherapy notes or information prepared for legal proceedings.

    Right to Request Restrictions You may request that we limit the use or disclosure of your information. While we will consider your request, we are not required to agree if it conflicts with legal or operational requirements.

    Right to Amend Your Records If you believe your records are incorrect or incomplete, you can request an amendment. We may decline the request but will document your concerns in your record.

    Right to Request Alternate Communication You may request that we contact you using specific methods (e.g., via mail instead of phone) or at specific locations. We will accommodate reasonable requests.

    Right to an Accounting of Disclosures You can request a list of instances where we shared your information for purposes other than treatment, payment, or operations, up to six years prior to the request.

    How to Ask Questions or File Complaints If you have questions about your privacy rights or believe your rights have been violated, you can contact:

    Privacy Officer: Katy Armendariz, CEO, at 612-289-5656. Minnesota Department of Human Services, Data Privacy Office: 4th Floor, Centennial Building, St. Paul, MN 55155. Phone: 651-297-3173. You will not face retaliation for filing a complaint.

    Attestation to review, receive, and understand Privacy Rights & Practices

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  • Client Rights, Protection & Grievance Policy

    Client Rights, Protection & Grievance Policy

  • Client Rights, Protection & Grievance Policy

    Protecting each client's rights is the responsibility of each staff member. This responsibility is primary and essential to the effective delivery of services and to client outcomes.

    Each client at Roots Wellness Center has the rights identified in sections 144.651, 148F.165,2 253B.03, and 254B.02, subdivision 2, and included in the paragraphs below.

    Procedure Roots Wellness Center will give each client at service initiation a written statement of the client's rights and responsibilities The grievance procedure will be given to each client at orientation and posted in a place visible to clients and made available upon a client's or former client's request.

    Grievance Procedure Each staff member is, at some level, responsible for listening to, responding to, and assisting clients with the submission of a complaint/grievance.

    The following requirements apply to all staff: When a client has indicated the desire to submit a complaint/grievance, and upon request, a staff member must help the client develop and process a grievance. The staff member will help the client document, in writing, their complaint/grievance, and ask the client to sign and date the document. The staff member will inform the client they will receive a written response from management within three days. The staff member will forward the written grievance to the treatment director or supervisor and will complete an agency Incident Report (Appendix A or Procentive document M458-1022) The treatment director or supervisor will provide a written response, signed, and dated, to the client within three days. This response will be documented in the incident report (Appendix A or Procentive document M458-1022 within 15 business days of receiving a client's grievance, provide a written final response to the client's grievance containing the license holder's official response to the grievance; and allow the client to bring a grievance to the person with the highest level of authority in the program. The Clinical Director will inform the client that, should they be unhappy with the response, they are welcome to forward the complaint/grievance to the CEO or HR Manager for further review. If the client elects to continue escalation of the complaint/grievance, they shall be advised that the CEO or HR Manager will reply in writing within three days.

    Additional Contacts Clients can also contact one of the agencies listed below, at any time, to voice concerns or lodge complaints about the services they receive at Roots Wellness Center: Office of Health Facility Complaints, 85 E 7th Place, Suite 220, St. Paul MN Phone 651-215-8705 or 651-201-500 or 1-888-345-0823 Fax 651-281-9796 Office of the Ombudsman for Mental Health and Developmental Disabilities, 121 7th Place W. Suite 420, Metro Square Building, St. Paul MN 55101, Phone 651-757-1800 or 1-800-657-3506 Minnesota Department of Human Services - Division of Licensing; 444 Lafayette Road, St. Paul MN 55154 Phone 651-431-6500 Fax 651-431-7673 Board of Behavioral Health and Therapy 335 Randolph Avenue, Suite 200, St. Paul, MN55102 Phone 651-201-2756 Fax 651-797-1374

    Attestation to review, receive, and understand the Client Rights, Protection & Grievance Policy

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  • Rights of Patients 253B.03

    Rights of Patients 253B.03

  • Subdivision 1: Restraints Patients have the right to be free from restraints, which may only be applied if deemed necessary for safety by authorized personnel. For patients with developmental disabilities, restraints are only permitted under specific conditions and with consent, except in emergencies.

    Subdivision 2: Correspondence Patients can correspond freely without censorship. Restrictions can be imposed for medical welfare, with reasons documented in the patient's clinical record. Undelivered communications must be returned to the sender.

    Subdivision 3: Visitors and Phone Calls Patients have the right to receive visitors and make phone calls, subject to facility rules. Restrictions can be imposed for medical welfare, with reasons documented in the patient's clinical record.

    Subdivision 4: Special Visitation; Religion Patients have the right to meet with personal physicians, spiritual advisors, and counsel, and to practice their religion.

    Subdivision 4a: Disclosure of Patient's Admission Upon admission, patients or their guardians can authorize disclosure of their presence in the facility to callers and visitors, considering the patient's opinions.

    Subdivision 5: Periodic Assessment Patients have the right to regular medical assessments, with documentation of assessments and reasons for continued care or its denial.

  • Subdivision 6: Consent for Medical Procedure Patients must give prior consent for medical or surgical treatments. Specific procedures are outlined for obtaining consent, including from guardians or nearest relatives if the patient is incompetent. In emergencies, the facility head can give consent. Subdivision 6a: Consent for Treatment for Developmental Disability Patients with developmental disabilities or their guardians must consent to aversive or deprivation procedures and psychotropic medication, except in emergencies.

    Subdivision 6b: Consent for Mental Health Treatment Competent patients must provide written informed consent for intrusive mental health treatments. Directives by incompetent patients must be followed unless overridden by court order or emergency.

    Subdivision 6d: Adult Mental Health Treatment Competent adults can make declarations regarding preferences for intrusive mental health treatments, including designating a proxy to make decisions. These declarations must be respected and documented in medical records.

    Subdivision 7: Treatment Plan Patients have the right to proper care and treatment, with a written treatment plan that includes goals and measures. Plans must be reviewed quarterly and involve the patient.

    Subdivision 8: Medical Records Patients and their attorneys have the right to access all relevant medical records.

    Subdivision 10: Notification Patients must be notified in writing of their rights regarding treatment, including rights related to hospitalization, emergency admissions, expedited reviews, and appeals.

    Subdivision 11: Proxy Legally authorized health care proxies, agents, or guardians can exercise patients' rights on their behalf.

    Attestation to review, receive, and understand Rights of Patients 253.03

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  • HIPPA Policy

    HIPPA Policy

  • Purpose This HIPAA (Health Insurance Portability and Accountability Act) Policy outlines the guidelines and procedures to ensure the confidentiality, security, and privacyof Protected Health Information (PHI) within our Substance Use Program. Compliance with HIPAA regulations is essential to maintain patient trust and adhere to legal requirements regarding sensitive health information.

    This policy applies to all employees, contractors, volunteers, and affiliates involved in the Substance Use Program who handle, access, or disclose PHI.

    Policy Protected Health Information (PHI) Handling: PHI includes any information, written or electronic, that can identify an individual and is related to their past, present, or future physical or mental health condition, treatment, or payment for healthcare services. All PHI must be handled with care to ensure its confidentiality and security.

    Authorization and Consent: Obtain written authorization from patients before disclosing PHI for purposes not related to treatment, payment, or healthcare operations. Patients must be informed about their rights regarding their PHI, including the right to access and amend their records.

    Use and Disclosure of PHI: PHI should only be accessed or disclosed on a need-to-know basis for treatment, payment, or healthcare operations. Avoid unnecessary discussions of PHI in public areas or with unauthorized individuals.

    Security Measures: Maintain physical, technical, and administrative safeguards to protect PHI against unauthorized access, use, or disclosure. Ensure that electronic PHI (ePHI) is encrypted and stored securely to prevent breaches.

    Training and Awareness: Conduct regular training sessions for employees on HIPAA regulations, including the handling and protection of PHI. Ensure that all staff members understand their responsibilities in safeguarding PHI.

    Breach Notification: Report any suspected or actual breaches of PHI to the designated Privacy Officer immediately for investigation and mitigation. Notify affected individuals and regulatory authorities as required by HIPAA regulations in the event of a breach.

    Patient Rights: Respect patient rights regarding their PHI, including the right to access, amend, and request restrictions on the use or disclosure of their information. Provide patients with a Notice of Privacy Practices outlining how their PHI will be used and disclosed. 

  • Compliance monitoring: Regularly review and audit compliance with HIPAA policies and procedures. Take corrective actions promptly in response to any identified deficiencies or violations.

    Enforcement: Failure to comply with this HIPAA Policy may result in disciplinary action, including termination of employment or contract. Violations may also lead to legal penalties and fines.

    Policy Review: This HIPAA Policy will be reviewed annually and updated as necessary to reflect changes in regulations, technology, or organizational practices. Approval: This HIPAA Policy is approved by Katy Armendariz CEO and is effective from 4/16/24.

    Resources: For questions or concerns regarding this policy, contact the CEO Katy Armendariz.

    This HIPAA Policy for RWC's treatment program serves as a framework for ensuring the privacy and security of PHI while supporting the delivery of quality healthcare services to individuals seeking treatment for substance use. All stakeholders must adhere to these guidelines to maintain patient confidentiality and compliance with HIPAA regulations.

    Attestation to review, receive, and understand the HIPPA Policy

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  • Service Initiation Criteria

    Service Initiation Criteria

  • Service Initiation The Intake Coordinator and Treatment Director will work in collaboration to evaluate viable entrance into the program and address concerns or conflicts with potential clients at that time. Only the treatment director or designated director may make the final determination about acceptance into the program. Clients come from various sources, including hospitals, other chemical dependency treatment providers, detoxification centers, courts, and county assessors. Clients needing public funding must be assessed by a county-designated assessor and receive client placement authorization from the county.

    The organization's admission or eligibility criteria are based on a clinical assessment using the American Society of Addiction Medicine's patient placement criteria and based on the ability to obtain and maintain funding.

    Service Initiation Eligibility

    • Adult program clients are 18 and older of any gender.
    • Adolescent clients who are 12 to 17 of any gender
    • Physically disabled individuals who use a wheelchair must be sufficiently ambulatory to move throughout the facility while in programming.
    • Individuals with visual or auditory impairments will be considered for admission to the extent that the physical plant can accommodate them and otherwise does not interfere with their treatment experience.
    • Applicant must meet the criteria for substance use disorder based on the DSM-5 TR criteria and may have a co-occurring disorder of mental illness.
    • No individual will be discriminated against because of race, religion, creed, color, age, sexual orientation, gender identity, socioeconomic status, national origin, or disability
    • Clients are asked to participate in a comprehensive assessment interview to help decide if they are eligible for the program and to help decide if the program is a good match for their needs.
    • In cases where individuals have a history of crimes against people, the Treatment Director and Peer Intake Coordinator work together to determine whether the person is appropriate for the program and will make efforts to obtain more collateral information if needed.

    Preferential Treatment for Pregnant Women Pregnant women meeting admission criteria are admitted to the program. Prenatal and postnatal issues and services are incorporated into the treatment plan. Program staff will utilize appropriate resources within the Minnesota Department of Health, Maternal Child Division, Hennepin County Project Child, and other community-based services to ensure appropriate treatment service delivery.

    Program staff are no longer required to complete the mandatory reporting process for all pregnant clients who test positive for reportable substance use while active in the program.

    The program ensures that each pregnant woman who seeks or is referred for and would benefit from such services is given preference in admissions, pursuant to the Substance Abuse Prevention and Treatment Block Grant. We give preference to treatment as follows:

    a.Pregnant injecting drug users b. Pregnant substance users C.Injecting drug users d. All others

    We publicize the availability of treatment services to such women and the fact that pregnant women receive such preference. This is done on social media and in our intake materials and frequent notification of such treatment availability to the network of community-based organizations, health care providers, and social service agencies.

    If RWC has insufficient capacity to provide treatment services to any such pregnant woman who seeks services from the program, staff refer the woman to the State or another appropriate program. 

  • In the case of each pregnant woman for whom a referral is made, the program:

    • Refers the woman to a treatment facility that has the capacity to provide treatment services to the woman; or
    • If no treatment facility has the capacity to admit the woman, make available interim services, including a referral for prenatal care available to the woman no later than 48 hours after the woman seeks the treatment services.

    Referral Client referrals are accepted from Ramsey and Hennepin County Social Services, other counties, community and managed care, other treatment providers, substance use disorder assessors, mental health and medical providers, community social service agencies, tribal communities, self-referral, family members and/or concerned persons.

    1115 Referral Procedures when Admission does not occur If RWC outpatient's program is unable to admit a client to the level of care offered by the program, a confidential record is kept of all individuals who are denied admission. This record includes name, county, referral agency, reason for denial, and name of resource individual is referred to. For individuals who do not meet admission criteria, a referral to another resource or facility is made, and the referral agency is contacted with the recommendation using the required referral forms from the coordinating agency. This will include individuals who are not appropriate for admission based on presenting an imminent danger to him or others. A written consent to contact the referral source is requested of the individual seeking services before contacting it.

    1115 Early Intervention Services RWC's outpatient program educates all clients on the services available in SUD, such as levels of care of SUD treatment and any combination of up to four hours of individual or group substance use disorder treatment, two hours of substance use disorder treatment coordination, or two hours of substance use disorder peer support services provided by a qualified individual according to chapter 245G. The intake coordinator updates the referral log for each intake request and reviews each referral to ensure that potential applicants meet program admission criteria by following these standards:

    • The intake coordinator verifies that each applicant has funding authorization and requests a copy of the original assessment, the consent to release Information, and the authorization for services or county service agreement.
    • The intake coordinator interfaces with case managers and assessors to assist people who do not meet admission criteria in accessing alternative placements or services as appropriate. If a referred client poses a substantial likelihood of harm to self or others, or has unmanageable behavior, staff will work with the referring party to find a more suitable placement/program capable of admitting the client.
    • Clients who pose an immediate threat to the health of any individual or require immediate medical attention will be referred to Hennepin County Medical Center or another local hospital.
    • Clients involved in the commission of a crime against a staff member or against program or staff property may be reported to the police.
    • All referrals and outcomes will be maintained in Procentive.

    1115 Treatment Services, Consultation and Referral Roots Wellness Center outpatient treatment program maintains its electronic health records of a formal patient referral agreement that is approved by the commissioner for each of the following levels of care not offered by RWC's outpatient program; such as Level 1.0, 3.1, 3.2, 3.3, 3.5 and 3.7 with a new Chemical Health Services, Daystar Recovery Center, Vinland National Treatment Center, and American Indian Community Development Corporation.

    RWC has a peer recovery support specialist on staff to provide culturally responsive, harm reduction non-clinical supports, education, advocacy, mentoring through self-disclosure and personal recovery experiences. The peer recovery support specialist also attends recovery and other community support groups with program participants, accompanying participants to appointments that support recovery, providing systemic navigation, referral assistance, and support with accessing resources to obtain housing, employment, education, and advocacy services. The peer assists the transition from treatment into the recovery community.

    RWC outpatient makes sure clients have access to psychiatric care through Kai Shin Clinic. Program participants have access to mental health professionals for trauma- focused therapy services, and we refer to Natalis and Hennepin Healthcare for Psychological assessments. Toxicology services are provided through our partnership with Valley View Medical, with on-site testing randomly to address urgency of program participant conditions in each specific area. Roots Wellness Center provides access to pharmacology services for medication assistance and compliance with AICDC or Kai Shin Clinic.

    RWC makes referrals Kai Shin Clinic at 777 Raymond Ave Saint Paul, MN 55114 for non- emergency services, medical consultation, and providing psychotropic medication management and monitoring. Kai Shin Clinic agrees to accept client referrals from Roots Wellness Center and provide non-emergency mental health services, including psychotropic medication prescribing and monitoring within 24 hours by telephone or via zoom.

    Roots Wellness Center uses Hennepin Healthcare in a psychiatric emergency, medical consultation or critical situation requiring immediate interventions. If a client demonstrates behaviors which indicate a likelihood of harm to self or others, 911 may be called with transport of the client to HCMC within 72 hours in person. RWC's outpatient program incorporates interdisciplinary treatment recommendations for the client into the documentation of treatment services and treatment plan reviews by talking in-depth with clients during 1:1 session and integrating other services into outpatient treatment programming.

    RWC's outpatient program coordinates with Community-University Health Care Center, which utilizes Hennepin Healthcare if hospitalization is needed. The address and phone number are as follows: 2001 Bloomington Ave, Minneapolis MN 55404, 612-301-3433.

    RWC maintains collaboration with local county and tribal human service agencies via phone call and referral such as Shakopee Mdewakanton Sioux Community Tribal Government located at 2330 Sioux Trail NW, Prior Lake MN 55372 being the closest location for Tribal, or others as needed for collaboration of care.

    RWC's outpatient staff coordinates with local MN agencies for a continuum of care to help clients transition from emergency placements to treatment programming.

  • RWC treatment staff will collaborate with primary care and mental health clinics upon client need via phone call and referral. RWC offers on-site therapy, ARMHS and case management services.

    Contacting the Interested Client

    • The program will attempt to contact a client and/or their guardian or referent a minimum of three (3) times by telephone and/or email to discuss the intake process, and document it in our EHR system (Procentive) A
    • After the third attempt with no response, the program will place the interested client on a wait list noting that the program was unable to contact the client.
    • If the client is an active client in another program, after the third contact attempt with no reply, it will be noted in the chart and closed.

    Intake Interview Program applicants and/or their referring agents may be asked to participate in an intake interview with the intake coordinator and/or treatment director to determine if the program would be appropriate. Elements of an intake interview may include:

    • Explanation of the program philosophy, service delivery methods, length of program, and program expectations.
    • Review of initial applicant Information to ensure that all persons admitted to the program meet admission criteria and that client referrals have been made to the most appropriate level of care. Admission and exclusion criteria are used to determine clients' appropriateness for admission.
    • Notifying clients or, more commonly, their referring agents of eligibility: If eligible, applicants or their referring agents work with staff to determine whether to continue to the admission phase. Applicants who are interested in participating in the program complete the admission process. Applicants who are unsure if they want services at present or who are unable to begin programming due to other factors may be placed on admissions hold.
    • If not appropriate for admission, applicants or their referring agents are provided with the rationale for denial of admission by staff. These individuals are provided with recommendations for alternative services and are assisted, as appropriate, in accessing alternative services.
    • Notifying appropriate referral sources of admission and/or exclusion determinations.

    1115 Waiver Assessment and Placement RWC's outpatient program provides treatment services from a trauma-informed, social justice perspective and recognizes that substance use is a symptom of underlying mental health conditions caused by systemic oppression. Our assessments consistently and thoroughly identify, document, and deliver services that address cultural and socioeconomic factors. RWC outpatient program was created to address trauma and mental health, as well as systems, to make accessibility to treatment more obtainable for BIPOC and marginalized populations. Our group and educational services meet the needs of BIPOC clients.

    RWC will ensure that there is a licensed practitioner's review and signature no later than fourteen days from the day of service initiation when there is a risk rating of 3 or higher in dimensions 1 or 2.

    RWC's outpatient program will determine client's level of care placement using the medical review 1115 demonstration assessment and placement grid, documenting why the level of care is being provided.

    Admission A client is considered admitted to the program and active upon completion of required admission forms and program orientation procedures. Admission is completed by the certified peer specialist. However, Alcohol and Drug Counselors, the Treatment Director and Intake Coordinator are qualified to initiate services.

    At the time of admission, program staff create a client file and complete the required admission forms. At admission:

    • Staff orients clients to program policies, including client rights and responsibilities, grievance procedures, and program rules and expectations and gives them a written copy of their records.
    • Staff give clients a tour of the facility along with emergency routes.
    • Staff give written Information that is reviewed with clients with Information on tuberculosis and tuberculosis screening.
    • Staff give written information that is reviewed with clients to the HIV minimum standards.
    • Staff seek consent to the disclosure of suspected maltreatment from the client or, when applicable, their guardian, conservator, or legal representative. If the clients consents, they sign the consent form. If the client refuses consent, they check the box stating that they refuse consent. (In the event that an incident of suspected maltreatment is reported without the client's consent, the mandated reporter will immediately seek to gain consent from the client
    • Staff complete a vulnerable adult prevention plan, if applicable, and review it with the client.
    • Staff then orients the client to the program abuse prevention plan and the internal and external vulnerable adult reporting policies. These are posted in all admission areas, the main lobby.
    • Staff show clients where the client handbook is prominently posted in the program and will provide a copy to the client upon request. Staff requests that clients acknowledge receipt in writing. 
    • Upon completion of the admission process, staff records the admission in Procentive and notifies the appropriate referral/collateral source of the admission. The client case is then considered active, and the client is assigned to a primary counselor.
    • Licensed staff develop comprehensive assessment, initial services plan, and treatment plan with clients at the time of admission.

    Disclaimer

    • Applicants who have needs that exceed the scope of the program services will be excluded from admission and will be referred to resources that match their needs. The treatment team may make determinations regarding applicant exclusion from the program during the referral, intake, or admission process.
    • Applicants who are excluded from admission as result of commission of a crime against agency staff or on agency property may be reported to the local law enforcement agency (St Paul Police, West District, can be contacted at 651-266-5512
    • Applicants whose medical or mental health symptoms and needs exceed the staffing and supervision abilities of the program.
    • Applicants who are actively homicidal will not be admitted to the program. This includes situations where there is a substantial likelihood of physical harm to others as demonstrated by an attempt or threat to physically harm others. When the client is demonstrating behavior that is threatening to the safety of self or others, staff will use emergency procedures.
    • Applicants who are currently under investigation or who have been convicted of first-degree murder or criminal sexual conduct (if considered predatory based upon a present risk assessment) may be excluded due to vulnerability concerns.
    • The program will consider admitting individuals who have been convicted of sexual misconduct if they are approved by the program leadership team.
    • The program may decline to admit individuals who reside in sober living at which a Roots client is already an established peer or house lead, to avoid a conflict of interest in the provision of care.
    • The program may decline to admit two or more individuals who are in a romantic or sexual relationship with one another upon admission, to avoid a conflict of interest in the provision of care.
    • The program will not initiate services for individuals who do not meet service initiation criteria.

    In the event an applicant is not approved for entry based on the criteria identified above, the program will work with the applicant to seek referrals for appropriate services to meet their needs.

     

    Attestation to review, receive, and understand the Service Initiation Criteria

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  • Service Termination/Transfer/Discharge

    Service Termination/Transfer/Discharge

  • It is the policy of the program to specify the conditions under which clients are to be discharged or transferred from the program. All clients are informed of the discharge and termination policy at the time of admission. Only the Treatment Director, or their designee (Intake Coordinator, Alcohol and Drug Counselor) can authorize client discharge. In a situation where a discharge is needed to maintain safety, the clinical on-call staff member may also authorize a discharge if the Treatment Director or their designee is not available.

    Discharge With Staff Approval is typically scheduled as part of the client's treatment plan and is usually initiated by the client's primary treatment counselor. Administrative discharges, such as At Staff Request or Transfer, are authorized by the clinical staff on duty if there is a crisis and are usually initiated following a staff consensus decision.

    The following ratings are used to describe the various discharge categories and how they apply:

    • With Staff Approval (WSA): A client will be discharged from WSA if they have completed most of their treatment goals in the time permitted by their funding source and have completed a viable continuing care plan. Clients are informed upon admission that program completion depends upon completion of the treatment goals versus completing a certain number of days or hours.
    • Administrative Discharge - (AD): A client will be discharged AD if they have been actively engaged in the treatment process but, due to reasons beyond their control, are unable to complete treatment.
    • Therapeutic Transfer to Another Program (TT): A client will be transferred to another facility if their service needs exceed what can be offered by the program.
    • Against Staff Advice (ASA): A client will be discharged from ASA if they voluntarily discontinue treatment programming before completing their assigned treatment goals and recommended length of stay. If a client leaves the program ASA and is considered a danger to self or others, staff will follow emergency procedures.
    • At Staff Request (ASR): A client will be discharged at ASR for one or more of the following reasons: The client is unwilling to participate in programming and multiple attempts to reengage and appropriate intervention strategies have been unsuccessful. The client uses alcohol, any non-prescription drug, or willingly abuse prescription medications continuously while in the program. The client is violent or threatens violence against any other client or staff, this includes text, email. Phone, in writing or verbally. A client has inappropriate behaviors or boundaries that are of a sexually inappropriate or threatening nature to other clients or staff. A client commits a crime on the property and/or willfully damages property.

    At Staff Request discharges are only used if structured interventions and behavioral change strategies have not proven effective at resolving a client's specific barrier(s) to care or if the client demonstrates violence, threats of violence, inappropriate behaviors, inappropriate boundaries, damages property or commits a crime on property.

    The treatment program will work to resolve any issues that may prevent a client from successfully completing treatment. This includes behavioral problems, extended absences from treatment programming, transportation issues, etc.

    Program staff will proactively address such barriers with the client and collaborate with their external stakeholders to increase their chances of success. These conversations and efforts will be documented thoroughly in the client chart. Every effort will be made to exhaust all options before discharging a client at staff request.

    Clients may be discharged when protecting the safety and security of individual clients, staff or the program is deemed necessary. In these instances, this process may not be followed.

    Participating in treatment is optional, and clients may choose to discontinue services at any time.

    Attestation to review, receive, and understand the Service Termination/Trasnfer/Discharge

  • Clear
  • Reporting of Maltreatment of Vulnerable Adults Policy, Procedure & Definitions

    Reporting of Maltreatment of Vulnerable Adults Policy, Procedure & Definitions

  • Policy This policy and procedure fulfills the requirements of law and rule of Minnesota Statutes 626.557 Reporting of Maltreatment of Vulnerable Adults and 626.5572 Definitions As a mandated reporter, if you know or suspect that a vulnerable adult has been subject to abuse, neglect, or financial exploitation you must report it immediately (within 24 hours In addition, Roots Wellness Center may not prohibit a mandated reporter from reporting externally. The following procedure must be followed exactly as outlined. Decisions on promotion, retention, job assignment, and pay will not be affected by a good faith communication between a staff member and the Department of Health, the Department of Human Services, the Ombudsman for Mental Health and Developmental Disabilities, law enforcement, or local agencies for the investigation of complaints regarding a client's rights, health, or safety.

    Procedure Timing of Report A mandated reporter who has reason to believe that a vulnerable adult is being or has been maltreated, or who has knowledge that a vulnerable adult has sustained a physical injury which is not reasonably explained shall immediately report the information to the common entry point. If an individual is a vulnerable adult solely because the individual is admitted to a facility, a mandated reporter is not required to report suspected maltreatment of the individual that occurred prior to admission, unless: (1) the individual was admitted to the facility from another facility and the reporter has reason to believe the vulnerable adult was maltreated in the previous facility; or (2) the reporter knows or has reason to believe that the individual is a vulnerable adult as defined in section 626.5572, subdivision 21, paragraph (a), clause (4 (b) A person not required to report under the provisions of this section may voluntarily report as described above. (c) Nothing in this section requires a report of known or suspected maltreatment, if the reporter knows or has reason to know that a report has been made to the common entry point. (d) Nothing in this section shall preclude a reporter from also reporting to a law enforcement agency. (e) A mandated reporter who knows or has reason to believe that an error under section 626.5572, subdivision 17, paragraph (d), clause (5), occurred must make a report under this subdivision. If the reporter or a facility, at any time believes that an investigation by a lead investigative agency will determine or should determine that the reported error was not neglect according to the criteria under section 626.5572, subdivision 17, paragraph (d), clause (5), the reporter or facility may provide to the common entry point or directly to the lead investigative agency information explaining how the event meets the criteria under section 626.5572, subdivision 17, paragraph (d), clause (5 The lead investigative agency shall consider this information when making an initial disposition of the report under subdivision 9c Where to Report You can report to the state-wide common entry point, the Minnesota Adult Abuse Reporting Center, at 844-880-1574. This resource is accessible 24 hours a day, 7 days a week. Or you may use the online reporting system Online Reporting System (for mandated reporters You can also report internally to Katy Armendariz, LICSW. If the individual listed above is involved in the alleged or suspected maltreatment, you must report to Janie Yang, HR Manager. Internal Report When an internal report is received, Katy Armendariz, LICSW, is responsible for deciding if the report must be forwarded to the state-wide common entry point. If that person is involved in the suspected maltreatment, Janie Yang, HR Manager will assume responsibility for deciding if the report must be forwarded to the state- wide common entry point. The report must be forwarded within 24 hours. If you have reported internally, you will receive, within two working days, a written notice that tells you whether your report has been forwarded to the state-wide common entry point. The notice will be given to you in a manner that protects your identity. It will inform you that, if you are not satisfied with the facility's decision on whether to report externally, you may still make the external report to the state-wide common entry point yourself. It will also inform you that you are protected against any retaliation if you decide to make a good faith report to the state-wide common entry point. Report Not Required The following events are not required to be reported under this section: A circumstance where federal law specifically prohibits a person from disclosing patient identifying information in connection with a report of suspected maltreatment, unless the vulnerable adult, or the vulnerable adult's guardian, conservator, or legal representative, has consented to disclosure in a manner which conforms to federal requirements. Facilities whose patients or residents are covered by such a federal law shall seek consent to the disclosure of suspected maltreatment from each patient or resident, or a guardian, conservator, or legal representative, upon the patient's or resident's admission to the facility. Persons who are prohibited by federal law from reporting an incident of suspected maltreatment shall immediately seek consent to make a report. Verbal or physical aggression occurring between patients, residents, or individuals of a facility, or self-abusive behavior by these persons does not constitute abuse unless the behavior causes serious harm. The operator of the facility or a designee shall record incidents of aggression and self-abusive behavior to facilitate review by licensing agencies and county and local welfare agencies. Accidents as defined in section 626.5572, subdivision 3. Events occurring in a facility that result from an individual's error in the provision of therapeutic conduct to a vulnerable adult, as provided in section 626.5572, subdivision 17, paragraph (c), clause (4 Nothing in this section shall be construed to require a report of financial exploitation, as defined in section 626.5572, subdivision 9, solely on the basis of the transfer of money or property by gift or as compensation for services rendered.

    Internal Report & Review When the facility has reason to know that an internal or external report of alleged or suspected maltreatment has been made, the facility will complete an internal review within 30 calendar days and take corrective action, if necessary, to protect the health and safety of vulnerable adults. The internal review will include an evaluation of whether: Related policies and procedures were followed 2. The policies and procedures were adequate 11

  • 3. 4. The reported event is similar to past events with the vulnerable adults, or the services involved; and 5. There is a need for corrective action by the license holder to protect the health and safety of vulnerable adults.

    There is a need for additional staff training

    Primary and Secondary Person or Position to Ensure Internal Reviews are Completed The internal review will be completed by Katy Armendariz, LICSW. If this individual is involved in the alleged or suspected maltreatment, Janie Yang, HR Manager will be responsible for completing the internal review.

    Documentation of the Internal Review RWC will document completion of the internal review and make internal reviews accessible to the commissioner immediately upon the commissioner's request.

    Immunity Protection for Reporters (Good Faith) A person who makes a good faith report is immune from any civil or criminal liability that might otherwise result from making the report, or from participating in the investigation, or for failure to comply fully with the reporting obligation under section 609.234 or 626.557, subdivision 7.

    A person employed by a lead investigative agency or a state licensing agency who is conducting or supervising an investigation or enforcing the law in compliance with this section or any related rule or provision of law is immune from any civil or criminal liability that might otherwise result from the person's actions, if the person is acting in good faith and exercising due care.

    A person who knows or has reason to know a report has been made to a common entry point and who in good faith participates in an investigation of alleged maltreatment is immune from civil or criminal liability that otherwise might result from making the report, or from failure to comply with the reporting obligation or from participating in the investigation.

    The identity of any reporter may not be disclosed, except as provided in 626.557, subdivision 12b.

    Financial Institution Cooperation Financial institutions will cooperate with a lead investigative agency, law enforcement, or prosecuting authority that is investigating maltreatment of a vulnerable adult and comply with reasonable requests for the production of financial records as authorized under section 13A.02, subdivision 1. Financial institutions are immune from any civil or criminal liability that might otherwise result from complying with this subdivision. Falsified Reports A person or facility who intentionally makes a false report under the provisions of this section shall be liable in a civil suit for any actual damages suffered by the reported facility, person or persons and for punitive damages up to $10,000 and attorney fees.

    Failure to Report A mandated reporter who negligently or intentionally fails to report is liable for damages caused by the failure. Nothing in this subdivision imposes vicarious liability for the acts or omissions of others.

    Making Complaints to Outside Authorities RWC may not prohibit a mandated reporter from reporting externally and is prohibited from retaliating against a mandated reporter who reports an incident to the common entry point in good faith. The written notice by the facility must inform the mandated reporter of this protection from retaliatory measures by the facility against the mandated reporter for reporting externally.

    Evidence Not Privileged No evidence regarding the maltreatment of the vulnerable adult shall be excluded in any proceeding arising out of the alleged maltreatment on the grounds of lack of competency under section 595.02. Common Entry Point Designation Each county board designates a common entry point for reports of suspected maltreatment, for use until the commissioner of human services establishes a common entry point. Two or more county boards may jointly designate a single common entry point. The commissioner of human services shall establish a common entry point effective July 1, 2015. The common entry point is the unit responsible for receiving the report of suspected maltreatment under this section.

    The common entry point must be available 24 hours per day to take calls from reporters of suspected maltreatment. The common entry point shall use a standard intake form in accordance with 626.557, subdivision 9 and that includes:

    Corrective Action Plan Based on the results of the internal review, RWC will develop, document, and implement a corrective action plan designed to correct current lapses and prevent future lapses in performance by individuals or the license holder, if any.

    Attestation to review, receive, and understand the Reporting of Maltreatment Of Vulnerable Adults

  • Clear
  • Program Abuse Prevention Plan

    Program Abuse Prevention Plan

  • Program Abuse Prevention Plan for 1916 University Ave W, St. Paul MN 55104 This plan fulfills the requirements of law and rule until Minnesota Statutes 626.557 and 245A.65. The program provides 245G outpatient services from 9:00 a.m. 1:50 p.m., Monday through Friday. A variety of services are available outside these hours that clients can elect to participate in if they make prior arrangements with staff. Services are held in a portion of the Central Midway building in St. Paul, MN. The program services adults of any gender from age 18-80 with a need for treatment for co-occurring substance use disorders and mental illness.

  • A copy of the program abuse prevention plan is prominently posted in the program and is reviewed with an individual's guardian or the client if they are their own guardian within twenty-four hours of admission to the program or, for persons who are their own guardian and would benefit more from a later orientation, within seventy-two hours, and discussed to ensure the client understands it. The individual or guardian will sign a form indicating that the client has reviewed this plan. The form will be kept in the client's file. All outpatient clients will be assessed at the time of intake, and on an ongoing basis as needed, to determine whether they meet criteria to be classified as vulnerable adults under Minnesota Statutes 626.557 and 245A.65. If so, clients in this program participate in the development of an individual abuse prevention plan to the full extent of the person's abilities, or the person's legal representative shall be given the opportunity to participate with or for the person in the development of the plan. The program abuse prevention plan is assessed at least annually using any substantiated maltreatment findings that occurred since the last review to revise the plan. In addition, the program will identify referrals made when individuals in this program are susceptible to abuse outside the scope or control of the licensed services.

    Population Assessment 1.Age range of persons receiving services: 18-80 years of age

    2.How will the program reduce the potential of abuse and/or harm to people related to the age of people receiving services? RWC has created a system to ensure the safety of all clients served. This system includes but is not limited to: A risk management plan that includes an individual abuse prevention plan that assesses the level of vulnerability for each client served by the program. A program abuse prevention plan that is posted in visible areas. Frequent quality assurance reviews and client experience surveys Comprehensive training on abuse, neglect, maltreatment, and reporting of such incidents, Clinical and administrative supervision creates a culture of compliance and awareness. Policies and procedures to ensure appropriate socialization and separation of adult and adolescent clients when adolescent programming is in session. Staff are trained on the importance of supervising adolescent clients to ensure separation from adult clients and communicating the program expectations regarding separation and socialization to both age groups regularly.

    The following expectations are communicated to clients during orientation:

    Clients of similar age are encouraged to socialize and interact with one another while in the program facility, to encourage a sense of community and mutual support. Clients should not socialize outside of the program facility while in programming unless such socialization has been discussed with the program staff as a therapeutic intervention and guidelines put in place. Adult clients should not socialize with adolescent clients outside of their family system under any circumstances. Most adolescent programming takes place outside of adult programming hours, but adult clients should be mindful that they are not in spaces that may be used for adolescent activities and therapy sessions outside of adolescent group programming hours. Adolescent clients should likewise refrain from socializing with adult clients outside of their family system.

    3.Gender of person receiving services: The program serves clients of any gender identity.

    4.How will the program reduce the potential of abuse and/or harm to people related to the gender of people receiving services?

    RWC recognizes that the clients served are susceptible to vulnerabilities based on gender in the community such as sexual exploitation and abuse. These things may be addressed during their treatment. Staff at RWC are trained to respond to these needs. Staff are also required annually to review the PAPP and protocols for reporting abuse. Also, staff are trained to look out for boundaries violations including physical, emotional, and relational - to ensure clients respect one another.

    5.Describe the range of mental functioning of persons receiving services:

    Clients served by RWC will be at varying levels of cognitive functioning and may have co- occurring disorders, such as depression, anxiety, behavioral disorders, and other developmental delays. Clients unable to benefit from insight-oriented treatment and have a rudimentary ability to understand verbal and written materials will be referred to a more appropriate service.

    6.How will the program reduce the potential of abuse and/or harm to people related to the mental functioning of people receiving services? Clinical staff use age-appropriate treatment services and are trained and able to work with clients with varying cognitive abilities and mental health diagnoses. Staff practice good consultation and referral practices when client needs exceed professional experience. Clinical and program staff also provide direct supervision of services and model health and safe boundaries, to discourage abuse and mistreatment of clients by other clients and staff.

    7.Describe the range of physical and emotional health of people receiving services:

    Some clients may have physical disabilities such as mobility barriers and may require a wheelchair. Many clients do not adequately maintain their physical health through such things as proper nutrition, exercise, lifestyle choices and care for common illness.

  • Diagnoses of major mental health conditions are common, which can create unstable and poor emotional health. Issues include low self-esteem, poor socialization, poor impulse control, and disruptive behaviors. Many clients experience factors that increase poor emotional health such as incest, abuse, institutionalization, poverty, and exposure to violence, and chronic instability. Some clients also use street drugs and alcohol outside of the program. Many of these characteristics of their disabilities create dependencies and vulnerabilities. It is common for our clients to encounter re-hospitalizations, trouble with the legal system, victimization in the community, and suicidal ideation and/or gestures/attempts. 8.How will the program reduce the potential of abuse and/or harm to people related to the physical and emotional health of people receiving services? The implications of these factors are specified in the Individual Abuse Prevention Plan for each person. Staff may help according to this plan. Staff have received training in the management of disruptive and aggressive behaviors. They also have been trained in alternative communication, first aid, CPR, mental health first aid, and making referrals to the appropriate county mental health crisis teams. For individuals with specific vulnerabilities or propensities, the Individual Abuse Prevention Plan specifies plans, if appropriate, to ensure the protection of each client and staff.

    9.Describe the range of adaptive/maladaptive behavior(s) of people receiving services:

    Clients may exhibit behaviors that may be interpreted as being withdrawn, aggressive, irritable, self-injurious, or other such behaviors that may hinder their progress. Specific behaviors, characteristics of many individuals with these dual disorders include severe mood swings, hallucinations, and behaviors that may appear out of the ordinary. The program accepts many behaviors if they do not injure others or cause property damage. 10. How will the program reduce the potential of abuse and/or harm to people related to the adaptive/maladaptive behavior(s) of the people receiving services? If a client may pose a substantial risk of harm to self or others, they will be referred for additional assessment and most likely a higher level of care. High-risk behaviors will be addressed in the treatment plan, assuming the client fits the admission and continuing care criteria and can be served within the scope of an outpatient program. Adolescent clients are supervised during program hours, and staff will intervene as needed. Staff will also work closely with any other collateral contacts involved with the client to help ensure that all resources involved address high-risk behaviors. Clients with predatory histories will be reviewed case-by- case and may be referred to a program designed to serve offenders. 11. Describe the need for specialized programs of care for people receiving services: Some specialization is provided to heal the trauma and mental health that leads to SUD. We treat the unique needs of clients from BIPOC and low-income communities who are facing housing insecurity, legal involvement, and systemic oppression. Adolescent clients receive special attention to ensure they are receiving services and information in an age and developmentally appropriate manner. 12. How will the program reduce the potential of abuse and/or harm to people related to the need for specialized programs of care for people receiving services? All staff has basic education and/or experiential background in helping persons with substance use disorders and mental illness. Additional training and consultation will be provided when new and unique clinical scenarios arise. Also, specialized training as indicated in #14 will also be provided as needed. 13. Describe the need for specific staff training to meet individual service needs:

    Some extra training may be needed in multicultural care, trauma-informed care, and behavioral disorders and suicide risks specific to both adult and adolescent populations.

    14. How will the program reduce the potential of abuse and/or harm to people related to the need for specific staff training designed to meet individual service needs?

    Special training is provided in areas of crisis management, medication, illness management/skills training, observing behaviors that indicate escalating problems, and other areas required by 245G. The Treatment Director, an LICSW, is required to maintain specialized training as it relates to her specific program areas of responsibility. As available, staff are involved in specialized workshops and in-service training relevant to their needs. Staff is required to have training in harm reduction, listening skills, crisis management, interpersonal communications, limit setting, behavior observation, knowledge of community resources, and ability to interact with individuals with diverse levels of functioning.

    15.Describe any knowledge of previous abuse that is relevant to minimizing the risk of abuse to people receiving services: The Comprehensive Assessment completed with each client during the admission process asks specific questions about risk and vulnerabilities in their history, and any information gathered at that time is used to determine whether our program abuse prevention plan is adequate to protect clients who disclose a historyof abuse from further victimization or harm. The identified abuse history is then discussed, based on the client's stated wishes, with the clinical treatment team to determine what additional steps, if any, the program can take to protect the client from additional harm, and to intervene and address any underlying mental health issues resulting from the abuse. An individual abuse prevention plan, if deemed appropriate, is then created.

    The treatment team utilizes the information provided by the client to determine the client's counselor assignment, group placement, intensity and ancillary services provided, with the goal of minimizing risk for abuse.

    16. How will the program reduce the potential of abuse and/or harm to people related to the knowledge of previous abuse? The program uses a trauma-informed approach to providing treatment services, meaning we assume our clients have experienced some trauma during their lifespan. As such, we train our staff on recognizing trauma and treating it from a somatic, holistic, cultural framework, and we design our treatment services and curriculum to minimize any triggers and reduce the likelihood of re-traumatization by ensuring consistent contact with trusted and empathetic caregivers, and 14

  • effective management of the therapeutic milieu. Clients that disclose abuse offer referrals to program mental health staff and/or external providers for individual therapy and trauma-specific therapeutic interventions such as EMDR, prolonged exposure, and TF-CBT.

    Physical Plant Assessment for 1916 University Ave W 1.Describe the condition and design of the facility as it relates to the safety of the people receiving services:

    The program is in a one-story building in the Midway area of St. Paul. The building has an elevator that goes from the lower level (basement) to the ninth floor, and two elevators that go from the lower level (basement) to the eighth floor, all used for various businesses in the professional building. Regular maintenance is performed on the building by an outside agency.

    2.How will the program reduce the potential of abuse and/or harm to people related to the facility's condition and design in terms of safety for people receiving services?

    The building has accessible Fire Marshall-approved fire extinguishers. Smoke detectors are installed in rooms. The front and back entrance is protected by security cameras. Formal fire drills are held on each shift monthly. There are a total of 3 exits that staff and clients may use in case of an emergency.

    Programming for adult and adolescent clients will be conducted at different times of day to minimize contact between the different age groups. In the rare circumstance where clients of both groups may have programming at the same time, staff will be trained to ensure they are served in different parts of the program/building, and rules regarding socialization between adult and adolescent clients are followed.

    3.Describe any areas of the facility that are difficult to supervise:

    There are no areas in the primary program facility that are difficult to supervise. The only exception to this would be an unlikely scenario in which an office is left unlocked.

    4.How will the program reduce the potential of abuse and/or harm to people related to the facility's areas that are difficult to supervise?

    The front desk staff is a Peer Specialist who is available to supervise clients as they move back and forth between the different program spaces.

    Environmental Assessment for 1916 University Ave W

    Describe the locations of the facility, including information about the neighborhood and community that the facility is in:

    The program is in the Central-Midway neighborhood of St. Paul, a block from Snelling Avenue and Highway 94. This neighborhood has many businesses and agencies to improve the overall economy of the area. There is an increased police presence in the area due to the continuing concerns about homeless individuals and the potential to purchase drugs and alcohol in the area. There is public transportation on Lexington, Hamline, and University Avenues, within a block of the building. Many participants who come to the program are unfamiliar with the surrounding community and how to keep themselves safe from abuse while in the community. This makes them more susceptible to abuse and crimes while in the community.

    How will the program reduce the potential of abuse and/or harm to people related to the location of the facility, including factors about the neighborhood and community?

    A tour of the facility is given upon a client's first visit. Clients are initially oriented to the building, and an intake process is begun. Clients are re-oriented as needed. The program will maintain a good working relationship with the local police and neighborhood. Staff will counsel clients on appropriate community behavior.

    Staff cannot control client behavior in the community. If clients engage in behaviors that place them at risk, staff will develop a plan to modify the behavior. This may include discussions with staff, education on safe behavior, contracts between staff and the client, or outside counseling and education. Advocacy is done with and for clients who become victims of crime. Coordination with outside resources occurs to support the client and facilitate any needed intervention.

    Clients who demonstrate a lack of familiarity with the community or a low level of independent functioning are given special instructions by staff, such as how to be safe in the community by not going out after dark alone, not carrying large amounts of money on their person, etc.

    Describe the type of grounds and terrain that surround the facility:

    The building is located on a busy street, University Ave. There is limited street parking, and the back has a small employee parking. There is an area where clients can be dropped off/picked up. There is adequate lighting outside of the building on all sides.

    How will the program reduce the potential of abuse and/or harm to people related to the type of grounds and terrain that surrounds the facility?

    There are no obstacles that would impede people from entering or leaving the building.

    Describe the type of internal programming provided at the program:

    The services will be adequate about the provision of treatment for persons who have a chemical use disorder and/or mental illness. Outpatient services are scheduled for 5 days a week, with groups and individual work, sober recreational opportunities, and living-skills development. Outpatient clients can participate in a variety of services outside of scheduled programming hours if prior arrangements are made with staff.

    How will the program reduce the potential of abuse and/or harm to people through the type of internal programming provided at the program?

  • The program will offer the following services to clients: individual counseling, group counseling, wellness education services, continuing care transition planning, co- occurring therapy groups and services, stress management groups, therapeutic recreation, socialization and skills development, peer recovery support, treatment coordination, family programming and counseling, medical consultation and care services, and consultation services. Some individual services may be provided via telemedicine. These services are provided by trained qualified staff in a comfortable and secure setting. The agency also provides ARMHS, therapy, and case management services on- site, but there is a physical boundary between programs and staff are trained in safety and supervision to ensure clients are attached to their programming area. Describe the program's staffing pattern: RWC provides adequate staffing on each shift, depending largely on the number of clients being served. The outpatient staff consists of a treatment director, clinical trainee therapists, interns, treatment coordinator, intake coordinator/peer support specialist, a licensed alcohol and drug counselor, and a mental health professional. How will the program reduce the potential of abuse and/or harm to people through the program's staffing pattern? Program staff meet each day in the morning and throughout the day as needed to coordinate care and communicate necessary information. Program staff have access to professional staff or crisis resources to advise them. There is an on-call consultation system. Program Abuse Prevention Plan for New Foundations IOP Physical Assessment of New Foundations IOP Describe the condition and design of the facility as it relates to the safety of the people receiving services: New Foundations 1145 building is in a three-story program-based apartment building located on the East side of St. Paul. The building has stairs that go from the main level (first floor) to the third floor both in the front and the back of the building. The main level is used for various services provided to clients as well as office space for the professionals who are providing services. The two upper levels are apartments where residents reside. Regular maintenance is performed on the building by an outside agency. New Foundations main level consists of 5 office spaces, a computer room for use by youth residents, a children's playroom, a food shelf and storage space, a community kitchen and dining area, and a community room. New Foundations will provide an office to Roots Wellness Center (RWC) staff that can be dedicated for RWC staff exclusively. RWC will also have access to the community room where the group sessions will take place. How will the program reduce the potential of abuse and/or harm to people related to the facility's condition and design in terms of safety for people receiving services? All hallways have Fire Marshall-approved fire extinguishers. Smoke detectors in all rooms are directly connected to an offsite alarm monitoring system. The entire building is protected by a sprinkler system. Formal fire drills are held monthly. Two exit stairways or outside doors are available on each floor, and exit signs are posted near infrequently used exits. All hallways are lit day and night and have Fire Marshall-approved fire doors. A building map is posted in the main halls. Describe any areas of the facility that are difficult to supervise: There are no areas in the primary program facility that are difficult to supervise. The only exception to this would be an unlikely scenario in which an office is left unlocked, or when clients are in transition from one suite to another. How will the program reduce the potential of abuse and/or harm to people related to the facility's areas that are difficult to supervise? The community room and bathrooms are the only areas accessible to clients during group sessions. Individuals are expected to sign in and out of the office when they come and go and are expected to contact staff if they have a change to their schedule.

    Environmental Assessment for New Foundations IOP

    Describe the locations of the facility, including information about the neighborhood and community that the facility is in: New Foundations is in the East side of St. Paul, on the corner of Westminster St and Geranium Ave E. This neighborhood is primarily a residential area. There is an increased police presence in the area due to the ongoing oppression that results in homelessness and substance use. Because all members of this program have mental health and substance use diagnoses; as well as a history of chronic homelessness, they are considered vulnerable and may need guidance with learning how to keep themselves safe from abuse while in the community. How will the program reduce the potential of abuse and/or harm to people related to the location of the facility, including factors about the neighborhood and community? Clients are current residents of the building and are therefore previously oriented to the facility and grounds. The program will maintain a good working relationship with the local police and neighborhood. Staff will counsel clients on appropriate community behavior. All main access points are locked, and outside people are only allowed in by a PPL employee. Staff cannot control client behavior in the community. If clients engage in behaviors that place them at risk, staff will develop a plan to modify the behavior. This may include discussions with staff, education on safe behavior, contracts between staff and the client, or outside counseling and education. Advocacy is done with and for clients who become victims of crime. Coordination with outside resources occurs to support the client and facilitate any needed intervention. 16

  • Clients who demonstrate a lack of familiarity with the community or a low level of independent functioning are given special instructions by staff, such as how to be safe in the community by not going out after dark alone, not carrying large amounts of money on their person, etc. Any client who demonstrates low levels of independent living skills will be referred to outside resources, RWC and New Foundations staff will work together to provide recommendations and referrals as needed.

    Describe the type of grounds and terrain that surround the facility:

    The New Foundations location has a small front yard with access to the sidewalk, and a small side yard with garden. It is located on the corner of the block of Westminster St and Geranium Ave E. It has a parking lot in the back entrance. Clients can be dropped off/picked up in the back parking lot where there is an appropriate number of handicapped parking spaces. There is adequate lighting outside of the building on all sides.

    How will the program reduce the potential of abuse and/or harm to people related to the type of grounds and terrain that surrounds the facility?

    There are no obstacles that would impede people from entering or leaving the building.

    Describe the type of grounds and terrain that surround the facility:

    New Foundations is along a residential street with its own parking lot in the back. This is the area where clients can be dropped off/picked up, as well as an appropriate number of handicap parking spaces. The parking lot is surrounded by a fence and is next to a frontage road. There is adequate lighting outside of the building on all sides.

    How will the program reduce the potential of abuse and/or harm to people related to the type of grounds and terrain that surrounds the facility?

    There are no obstacles that would impede people from entering or leaving the building. Locked doors prevent anyone from entering the facility, only PPL staff are able to let people in.

    Describe the type of internal programming provided at the program:

    The services will be adequate about the provision of treatment for persons who have a chemical use disorder and/or mental illness. Outpatient services are scheduled 3 days a week, with groups and individual work, sober recreational opportunities, co-occurring group therapy and living-skills development. Outpatient clients can participate in a variety of services outside of scheduled programming hours if prior arrangements are made with staff.

    How will the program reduce the potential of abuse and/or harm to people through the type of internal programming provided at the program?

    These services are provided by trained qualified staff in a comfortable and secure setting. PPL provides the housing and case coordination, childcare and advocacy, while RWC provides outpatient treatment, 1:1 counseling sessions, DAs, therapy and case management if eligible. There is a physical boundary between programs and staff are trained in safety and supervision to ensure clients remain in their programming area. Locked doors prevent unauthorized people from entering the building. There is a reporting mechanism for any abuse or maltreatment, where any participant can bring concerns at any time, which are investigated and addressed by PPL supervisors and RWC's Treatment Director, Operations Manager and Human Resources.

    Describe the program's staffing pattern:

    RWC provides adequate staffing on each shift, depending largely on the number of clients being served. The outpatient staff consists of a treatment director, clinical trainee therapists, interns, treatment coordinator, intake coordinator/peer support specialist, a licensed alcohol and drug counselor, and a mental health professional.

    How will the program reduce the potential of abuse and/or harm to people through the program's staffing pattern?

    Program staff meets each day in the morning and throughout the day as needed to coordinate care and communicate necessary information. There is one counselor available, along with PPL staff on-site and a rotation of therapists providing groups. Program staff have access to professional staff or crisis resources to advise them. There is an on-call consultation system and Mental Health Professionals available for support.

    Review Process and Statement of Significant Findings This plan is reviewed by the Founder, Compliance Officer and Treatment Director annually.

    Attestation to review, receive, and understanding of Program Abuse Prevention Plan

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  • Client Rights to be Informed Prior to Photograph or Recording

    Client Rights to be Informed Prior to Photograph or Recording

  •  

    Clients have the right to be informed before any photograph, audio, or video recording is made of them. This policy ensures that clients are fully aware of and consent to such actions, protecting their privacy and autonomy.

    To safeguard clients' rights and privacy by ensuring they are informed and provide consent before any photograph or recording is made.

    Photograph: Any still image captured using a camera or other device. Audio Recording: Any sound recording made using an audio recording device.

  • Video Recording: Any moving image recording made using a video camera or other device.

    Before taking any photograph or making any audio or video recording, the staff member must inform the client about the purpose, use, and storage of the recording. Provide a clear explanation of why the recording is necessary, how it will be used, and who will have access to it.

    Obtain written consent from the client using a standardized consent form that includes details of the recording, its purpose, and how it will be used. The consent form will be sent with the intake packet. In situations where written consent is not feasible, obtain verbal consent and document the client's agreement in their file. Inform the client that they have the right to refuse to be photographed or recorded without any impact on their care or treatment.

    Maintain a copy of the signed consent form in the client's file. If verbal consent is given, document the details in the client's file, including the date, time, and context of the consent. Ensure that all recordings are stored securely and are only accessible to authorized personnel.

    Use the recordings strictly for the purpose outlined in the consent form. Follow organizational policies on the retention and disposal of recordings, ensuring they are kept only as long as necessary and securely deleted afterward. Inform clients that they can withdraw their consent at any time, and recordings will no longer be made or used from that point forward. Provide clients with access to view or listen to their recordings upon request, within the bounds of confidentiality and legal guidelines.

    Attestation to review, receive, and understand the Client Rights to be Informed Prior to Photograph or Recording

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  • Consent Form for Photography & Recording

    Consent Form for Photography & Recording

  • Consent and Release Agreement I hereby give my consent to Roots Wellness Center and its representatives to take photographs and/or make video or audio recordings of me.

    I understand that these photographs and/or recordings may be used for the following purposes (check all that apply):

    Promotional materials Educational materials Social media Website content

    I authorize Roots Wellness Center to use, reproduce, and distribute these photographs and/or recordings in any media, including print and digital formats, for the purposes mentioned above without any further compensation to me.

    I understand that my participation is voluntary and that I can withdraw my consent at any time by contacting Roots Wellness Center in writing at info@rwc-mn.com. However, I understand that withdrawal of consent will not apply to materials already produced or disseminated.

    Ihereby release and discharge Roots Wellness Center and its representatives from all claims and demands arising out of or in connection with the use of these photographs and/or recordings, including but not limited to any claims for defamation, invasion of privacy, or rights of publicity.

    Attestation to review, receive, and understanding of the Consent Form for Photography & Recording Accept

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  • Group Norms & Expectations

    Group Norms & Expectations

  • Confidentiality/Privacy: To build/maintain trust and rapport in the group, what is said in a group stays in groups. Breach of confidentiality may result in transfer or discharge as determined by clinical staff.

    Safety:

    • Clients must refrain from buying, selling, or using substances on the premises. Clients who appear intoxicated & inappropriate for group engagement (as determined by clinical staff) may be asked to leave for the day and/or be referred to detoxification services as appropriate.
    • No weapons, threats, harassment, or violence/intimidation/fighting will be tolerated within the group space. Additionally, Roots Wellness Center will not tolerate discrimination of any kind, clients may receive ONE WARNING for discriminatory language or behaviors before clinical staff will decide regarding the client's ability to remain in the proga
  • Safety:

    We make every effort to create as safe and therapeutic environment at Roots Wellness Center. With this goal in mind, please be aware that you may face immediate discharge if you engage in the following:

    • Threats of violence.
    • aggressive behavior including destroying property, kicking/punching objects or otherwise physical displays of aggression.
    • sexual harrassment or any form of sexual violence.
    • racist, homophobic and transphobic language.
    • Stalking or threats of intimidation.
    • Selling or sharing of drugs and sharing or selling prescription medications.

    Dress Code: Please refrain from wearing clothing with images of substance use and/or gang affiliation.

    Respect the group space and your peers:

    If you have any specific needs to help you engage in groups and make progress during your time with RWC please alert your primary counselor Clients are to maintain cleanliness of the group space by picking up after themselves and removing all trash/waste brought into group space. Please place lids or caps on any liquids other than water in the group room. Clients who are determined to be disruptive to the group session may be asked to leave the group and return after the next break. Please refrain from any activities which take you or others' attention from the group. Allow others to speak. Ask before providing feedback to your peers. We want everyone to feel safe and respected. Clients are not to police other clients' behavior; staff will intervene as necessary, otherwise assume that a staff member will talk or has already talked to the individual.

    Roots Wellness Center Attendance Policy

    Attendance is crucial to maintaining the integrity of the group process. Clients are expected to attend a different number of group hours per week depending on what phase of treatment they are in:

    Review of Phases:

    Assessment phase: 24 hours of group (M-F) -

    Rooted Phase: Assessment phase is 2 weeks in length

    Phase 1: 24 hours of group and one individual session per week (M-F) - Rooted Phase: Phase 1 lasts 2 months.

    Phase 2: 20 hours of group and one individual session per week(M-Th) - Grounded Phase:

    Phase 3 lasts 2-3 months depending on each individual client's progress. Phase 3: 15 hours of group and one individual session per week (M-W) - Branching Phase: Phase 4 lasts 2-3months depending on each individual client's

    Phase 4: 10 hours of group and one individual session per week (M-T) - Blooming Phase: Phase 4 lasts 2-3 months depending on each individual client's progress.

    Aftercare level 1.0: 5-10 hours of group and one individual session per week (M&T or M) Blooming Phase: Aftercare is an optional extension of services and acts as a bridge toward client's complete self-sufficiency. This phase lasts 1-2 months as determined by counselor and client.

    Attendance:

    • We will provide a 10-minute break after every group hour; please make phone calls, use the bathroom, and complete other needs during breaks.
    • We ask that you drop your phone in the shoe rack. The group will not begin until all phones are turned off and in the rack.
    • We do not allow borrowing money, exchanging property or services for money or bartering of any kind on our property.
    • Roots Wellness Center is not responsible for lost/stolen belongings; lockers will be provided for clients to store valuables & other items during group hours.
    • All clients are expected to attend each scheduled group and individual session as outlined in their phase (reviewed in previous paragraph) and service/treatment plan.
    • Zoom attendance is only allowed when approved by a counselor. If you have not been approved, contact your counselor before logging in. Clients are expected to participate in group sessions. You must be awake and attentive during group sessions. If you have your eyes closed or appear to be asleep during the session, you will not be counted present for that session.
    • Staff aim to work with clients on an individual basis but may discharge clients who do not meet their weekly attendance requirements.
    • Be on time for your groups! If you are more than 10 minutes late to a group (including zoom and in person), you MUST WAIT until the next group hour to join. Reiki and Yoga are meditation practices. If you choose to leave the group, you will not be allowed back into the group room until the next session and you may not be counted present for that session.
    • Individual sessions with your counselor are required once per week.You may meet with yourcounselor either before or after group sessions. If you miss individual sessions 2 weeks in a row, you will not be allowed to attend group sessions until you have completed this.

    Zoom Attendance:

    • Be on time for your groups! If you log in more than 10 minutes late you will remain in the waiting room until the next group hour begins to join.
    • Zoom attendance is only allowed if you are approved by a counselor and are limited to illness or other unforeseen emergencies. If you are sick, one day of zoom attendance will be approved. After that, a doctor's note will be required for zoom attendance.
    • You must have your camera on and be visible in the camera. If your eyes are closed, your camera is off, you are not visible on the camera, or you do not respond to prompts when asked to participate with your peers, you will be placed in the waiting room and your attendance for that hour will not be counted.
    • In the interest of protecting the group's confidentiality, you are not allowed to log in from a public space. If a facilitator admits you to the group and notices that you are in a public space, you will be placed in the waiting room and can try again from a private space when the next group hour begins.
    • In the interest of personal safety, you are not allowed to log in while driving. If a facilitator admits you to the group and notices that you are driving, you will be placed in the waiting room and can try again when you are no longer driving.

     

    Attestation to review receive and understand the Group Norms Expectations

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  • Massage Chair Therapy Waiver

    Massage Chair Therapy Waiver

  • If you have any medical conditions including the conditions listed below, consultation by a physician or massage therapist is recommended, prior to the administration of deep tissue massage by our massage chair.

    1. If you're sick or have an infection - Massage increases circulation, which may increase the severity of the infection.
    2. Varicose veins - Massage administered directly over varicose veins may worsen the condition.
    3. Hypertension - If you have high blood pressure that's not under control, the increased blood flow from massage can raise BP.
    4. Blood clots or have a tendency towards them - Massage may dislodge blood clots.
    5. Osteoporosis - Avoid deep tissue massage, if you have a tendency towards fractures, and/or muscle, tendon, or ligament injuries.

    Warning - Do not leave your massage chair unattended while turned on

    I hereby voluntarily request and consent to receiving massage therapy from the massage chair and understand the following:

    • I do not have any injuries or conditions that prevent me from receiving massage therapy
    • I am physically capable of getting on and off a massage chair safely Iunderstand the risks associated with massage chair therapy include, but are not limited to: superficial bruising, short-term muscle soreness and exacerbation of undiscovered injury or injuries
    • I have not received a positive test for coronavirus within the past 14 days, and currently have no symptoms
    • I do not have any contagious conditions that may put employees or other clients at risk I understand that
    • I or the massage therapist may terminate the session at any time I have been given the opportunity to ask questions about massage therapy and my questions have been answered
    • I have been advised of the policies and procedures pertaining to massage and
    • I understand these policies
    • I understand it's my responsibility to shut off the massage chair, lights and wipe down the chair as I leave the room

    I understand, as a client or staff of Roots Wellness Center, I hereby release Roots Wellness Center and its directors, employees, agents and professional staff from all actions, causes of actions, suits, claims, liability, damages and demands of any kind, whether direct, indirect, special, exemplary or consequential, including interest therein of Roots Wellness Center which may occur as a result of any injury including death sustained by myself or others resulting from the use of the massage chair. Roots Wellness Center is not responsible for personal belongings left unattended.

    I fully understand the above disclaimer and use of the massage chair. I choose to have a session at my own risk.

    Your signature below acknowledges that you have read and understand the above information and will not hold any employee of Roots Wellness Center liable for any injury, caused by or related to the use or the improper adjustment of this massage chair.

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  • Liability Waiver for Recreational Activities

    Liability Waiver for Recreational Activities

  • that | am participating in outdoor activities as part of the intensive outpatient program for substance use at Roots Wellness Center. I understand that there are inherent risks associated with outdoor activities, including but not limited to allergic reactions, overdoses, tripping, and other unforeseen accidents.

    I acknowledge that I am voluntarily participating in these activities and assume all risks associated with them. I understand that Roots Wellness Center, its staff, volunteers, and affiliates shall not be held liable for any injuries, damages, losses, or expenses incurred because of my participation in these activities.

    Ihereby release, waive, discharge, and covenant not to sue Roots Wellness Center and its staff, volunteers, and affiliates for any and all liability to me, my personal representatives, heirs, and next of kin for any claims, demands, losses, or damages on account of injury, including death or damage to property, arising out of or in any way related to my participation in these activities, whether caused by negligence or otherwise.

    | understand that this waiver includes any claims based on the actions, omissions, or negligence of Roots Wellness Center, its staff, volunteers, or affiliates, whether a COVID-19 infection occurs before, during, or after participating in any Roots Wellness Center program or activity.

    Attestation to review, receive, and understanding of the Liability Waiver for Reacreational Activities 

     

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  • SUD Services & Financial Agreement

    SUD Services & Financial Agreement

  • I agree to permit employees and interns of Roots Wellness Center to provide services to me. I understand that Roots Wellness Center can make no guarantees about the outcome of my treatment, but that I can expect to receive services that are ethical and professional. I understand that Roots Wellness Center agrees to comply with all privacy laws and respects my right to confidentiality. As a client, I agree to attempt to be honest and to disclose information to assist the RWC staff in providing appropriate services.

    1. I agree to participate in the required treatment planning.

    2. I agree to attend group meetings

     

  • 1. I authorize Roots Wellness Center to correspond with my insurance company as I have indicated, and with any insurance company with which I will be covered in the future to which I will ask Roots Wellness Center to submit claims. I understand that it is my responsibility to know the benefits and limits of my insurance. I request payment of authorized insurance benefits be made to Roots Wellness Center for any services furnished to me by any provider employed or contracted by this agency. I authorize Roots Wellness Center to release to Minnesota Health Care Programs, its agents, or any insurance company, any information needed to process claims, determine benefits or the benefits payable for related services. This assignment will remain in effect until revoked by me in writing. A photocopy of this assignment is to be considered as valid as the original. I understand that I am financially responsible for all charges, whether paid by said insurance. I hereby authorize Roots Wellness Center to release all information necessary to secure the payment.

  • 3. If my insurance company sends me payment for services performed by Roots Wellness Center and I have not yet paid my balance in full, I will make payment of at least the amount received from insurance within five working days. 4. This form also authorizes the release of any medical information necessary to process this claim. I understand that I am financially responsible for charges not covered by this authorization. 5. I hereby request and authorize direct payment of benefits specified under my policy or any policy paying benefits to: Roots Wellness Center

    Attestation to review, receive, and understanding of the Consent Form for SUD Services & Financial Agreement

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  • Telehealth Consent Form

    Telehealth Consent Form

  • Roots Wellness Center allows, under certain conditions, the use of Telemedicine technology for outpatient treatment, individual sessions, therapy, and skills sessions at the provider's discretion and with the patient/client consent. Telemedicine is not intended to be a complete replacement for face-to-face sessions and face-to-face sessions are expected to remain the primary mode of service. Acceptable Reasons for the use of telemedical include such things as: Severe weather or transportation barriers making it difficult to travel to your therapist's office, having to remain in home due to ill child, public health crisis, having your ride cancel at the last minute, scheduling conflicts or being out of town. Keep in mind, however, that there might be certain clinical, ethical, or legal factors that would preclude or limit the use of Telemedicine. Your provider will discuss these factors with you on a case-by-case basis.

    If you agree to participate in some sessions through telemedicine, please be reassured that all the standard issues related to privacy and confidentiality will still apply. However, please be advised that telemedicine uses the Internet, which is not as secure asthe privacy of your provider's office and certain service providers might store copies of videos. It is possible that communication might be intercepted (hacked)or otherwise compromised. Additionally, telemedicine being a relatively new format, the empirical evidence for its efficacy, while promising, is limited.

    Also, be aware that if you elect to not use telemedicine for therapy, this will not affect your ability to continue scheduling face-to-face sessions with your provider as available. Please ask your particular provider how telemedicine sessions factors into the no show, and late cancellation policy. I agree to engage in sessions through telemedicine. I am aware of the potential limitations to privacy, confidentiality and service connections associated with telemedicine.

    I agree that I will take responsibility to ensure that | am in a place that allows sufficient privacy when engaging in telemedicine, and that I will take every precaution to ensure that my confidential health information is protected on my end of the telemedicine connection.

    Attestation to review, receive, and understanding of the Telehealth Consent Form

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  • Informed Consent for Treatment

    Purpose of Treatment:

    I, the undersigned, consent to receive mental health and/or substance use disorder (SUD) treatment services from Roots Wellness Center. | understand that treatment may include individual therapy, group therapy, medication management, case management, or other services deemed necessary by my provider.

    Confidentiality & Limits: I understand that my treatment records are protected under the Health Insurance Portability and Accountability Act (HIPAA) and other applicable laws. However, confidentiality may be broken under the following circumstances:

    • If I pose a danger to myself or others.
    • If there is suspected abuse or neglect of a child, elderly person, or vulnerable adult.
    • If ordered by a court of law.
    • If disclosure is necessary for medical emergencies or continuity of care with my consent. 

    Treatment Process & Risks:

    • Therapy and treatment outcomes are not guaranteed, and progress depends on various factors.
    • I have the right to ask questions and participate in treatment decisions.
    • I may experience emotional distress as part of the therapeutic process. 
    • I can request a change in my treatment plan or provider at any time.

    Voluntary Participation & Right to Withdraw: I understand that participation in treatment is voluntary, and I may discontinue services at any time. However, I am encouraged to discuss my decision with my provider before terminating services.

    Billing & Insurance: I understand that I am responsible for payment of services not covered by my insurance. I agree to provide accurate insurance information and notify the provider of any changes.

    Client Acknowledgment & Signature: I have read and understood this informed consent form. I have had the opportunity to ask questions, and I agree to participate in treatment under these terms.

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  • IOP Intake Forms Acknowledgement

    IOP Intake Forms Acknowledgement

  • I attest that I have reviewed and understood the forms in this document, as listed below:

    1. Emergency Contact
    2. ROI
    3. Bill of Rights
    4. Notice of Privacy Rights & Practices
    5. Clients Rights, Protection & Grievance Policy
    6. Rights of Patients 253B.03
    7. HIPPA Policy
    8. Service Initiation Criteria
    9. Service Termination/Transfer/Discharge
    10. Reporting of Maltreatment of Vulnerable Adults
    11. Program Abuse Prevention Plans
    12. Right to be photographed
    13. Consent form to be photographed and audio recorded
    14. Group Norms & Expectations
    15. Massage Chair Waiver
    16. Liability Waiver for Recreational Activities
    17. SUD Services & Financial Agreement
    18. Telehealth Consent Form
    19. Informed Consent for Treatment
    20. Intake Forms Acknowledgement

    I agree with the information contained in each form to which I have either checked off the box for attestation or signed with my signature.

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