Job Overview: Healthcare Virtual Assistant (HVA) – Hometown VA
Description:
Hometown VA is seeking a detail-oriented, reliable, and proactive Virtual Assistant to support healthcare professionals and businesses with a variety of administrative tasks. This remote position is ideal for someone with excellent communication skills, strong organizational abilities, and a passion for helping healthcare providers deliver better patient care by taking charge of their back-end operations.
You will play a key role in managing communications, scheduling, data entry, and other administrative duties, enabling healthcare professionals to focus more on their patients and practice growth.
Key Responsibilities:
- Manage emails, calendars, and appointments for healthcare clients
- Handle patient inquiries and provide customer support via phone, email, or chat
- Organize and maintain digital files and documents
- Input and manage data in EMR/EHR systems and other healthcare software
- Assist in billing, claims follow-up, and insurance verifications
- Prepare reports, spreadsheets, and presentations as needed
- Coordinate meetings and manage virtual communications
- Support with basic social media and marketing tasks
- Maintain confidentiality and follow HIPAA compliance standards
Requirements:
✅At least 1 year of experience as a Virtual Assistant or in a similar administrative role
✅Strong English communication skills, both written and verbal
✅Familiarity with healthcare operations or willingness to learn
✅Ability to work independently and manage time effectively
✅Tech-savvy and quick to learn new software and tools
✅Comfortable handling sensitive information with discretion
✅Willingness to work night shifts (9 PM – 6 AM PH time / 8 AM – 5 PM Chicago time).
Minimum & Recommended System Requirements:
- Desktop or Laptop (No tablets or Chromebooks)
- Processor: Intel i3 or equivalent (minimum); i5 or higher (recommended)
- RAM: 4GB (minimum); 8GB or more (recommended)
- Operating System: Windows 10 / macOS 10.14 or higher
- Stable Internet Connection: At least 10 Mbps download/upload speed
- Webcam and noise-cancelling headset
- Quiet and professional working environment
Benefits:
- Competitive hourly pay with potential for bonuses
- Work-from-home flexibility
- Supportive team environment
- Paid training and continuous development opportunities
- Long-term career growth with performance-based incentives
- Meaningful work supporting healthcare professionals
Apply today and take the opportunity to be part of a dynamic team that values your growth, offers meaningful work, and empowers you to make a real difference in people's lives.