2. TRANSPORT SERVICES & PRICING
• Flat fee of $257.50 for the first 50 miles.
• $6 per additional mile beyond 50 miles.
• Transport services available in Connecticut (CT), New York (NY), New Jersey (NJ), Rhode Island (RI), and Massachusetts (MA).
• Full payment is required prior to transport to confirm service.
3. CUSTOMER RESPONSIBILITIES
The Customer agrees to the following:
• Motorcycle Preparation: Ensure the motorcycle is in transport-ready condition, including securing loose parts, removing personal belongings, and checking for leaks.
• Pre-Transport Inspection: Take clear, dated photos of the motorcycle before pickup for record-keeping.
• Mechanical Condition: Disclose any known mechanical issues that may affect loading, unloading, or transport.
• Accurate Information: Provide correct pickup and delivery details and be available or arrange for someone to release/receive the motorcycle.
4. LIABILITY DISCLAIMER & RISK ACKNOWLEDGMENT
M44 Transport is NOT liable for:
• Pre-Existing Damage: Scratches, dents, or mechanical issues present before transport.
• Unsecured Accessories: Loss or damage to aftermarket parts, saddlebags, windshields, or modifications not properly secured by the Customer.
• Environmental & Road Risks: Damage due to road debris, weather conditions, or other factors beyond the Carrier’s control.
• Delays: Any unforeseen transport delays, including traffic, weather, or mechanical issues.
The Customer assumes all risks associated with transport and understands that M44 Transport provides a professional service but does not insure the motorcycle against damage. Customers are encouraged to maintain adequate insurance coverage on their motorcycle.
5. CANCELLATION & REFUND POLICY
• Cancellations made at least 24 hours before the scheduled pickup will receive a full refund, minus a $50 administrative fee.
• Cancellations made less than 24 hours before pickup are non-refundable.
• If M44 Transport must cancel due to unforeseen circumstances, the Customer will receive a full refund or the option to reschedule.
6. STORAGE & DELIVERY DELAYS
• If the Customer is not available to receive the motorcycle at the scheduled delivery time, a storage fee of $25 + mileage per day will be applied.
• If the motorcycle cannot be delivered within 3 days, M44 Transport reserves the right to return it to the pickup location at the Customer’s expense.
7. PAYMENT TERMS & LATE FEES
• Full payment is required before transport.
• If payment is not received on time, M44 Transport may refuse service or apply a late fee of $25 per day.
8. FORCE MAJEURE (UNFORESEEABLE CIRCUMSTANCES)
M44 Transport is not responsible for delays or damages caused by events outside of its control, including but not limited to:
• Natural disasters (hurricanes, floods, earthquakes)
• Road closures, accidents, or extreme weather conditions
• Acts of government, war, or civil unrest
9. DAMAGE CLAIM PROCESS (Limited Liability Coverage Clause)
If the Customer believes damage occurred during transport, they must:
1. Report the issue in writing within 24 hours of delivery.
2. Provide dated photos of the damage taken before and after transport.
3. Allow M44 Transport reasonable time to investigate the claim.
Liability Limitation: M44 Transport’s liability for proven negligence is limited to $500 per motorcycle, unless the Customer opts for additional insurance coverage.
10. RELEASE & INDEMNIFICATION
The Customer fully releases and holds harmless M44 Transport, its owners, employees, and affiliates from any liability, claims, losses, or damages, except in cases of proven negligence.
The Customer also agrees to indemnify and defend M44 Transport against any third-party claims related to the transported motorcycle.
11. DISPUTE RESOLUTION
Any disputes arising under this Agreement shall first be attempted to be resolved through negotiation. If unresolved, the matter shall be submitted to binding arbitration in the state of Connecticut, with both parties bearing their own legal costs.
12. AGREEMENT & SIGNATURES
By signing below, the Customer confirms they have read, understood, and agreed to all terms and conditions of this Agreement.