Purchase a new Bin

Purchase a new Bin
You are about to purchase a bin for

{address}

Change Address
UPRN
House Number
Address

Street Address

Street Address Line 2

CityState / Province

Postcode

Introduction
Use this form to report the following bin related issues or requests:
- Request a new bin or a replacement
- Request a replacement for a bin under warranty
- Purchase parts for a damaged bin
Problems not dealt with in this form
- Missed collections
- Request an extra a larger bin
- bulky item requests
- fly tipping
- Requests relating to business waste
Payment

You will have to pay for all bin requests upfront. If it is decided you should not have paid you will be refunded in full.

What happens next?

You will receive confirmation and information regarding your specific request.

Select an Option
Purchase a new binRequest a replacement for a bin under warrantyPurchase parts for a damaged bin

Request a replacement for a bin that is under warranty
Wheeled bins are manufactured from High Density Polyurethane (HDPE), a strong hard-wearing type of plastic. They are supplied in a range of colours and come with a 5-year guarantee from year of manufacture, covering failure due to cracks and splits.

Where a wheeled bin develops a fault during the 5-year warranty period, the Council will replace the wheeled bin free of charge. The warranty does not cover damage through misuse, such as placing hot ashes in the bin. The warranty does not cover the theft of a wheeled bin or damage by a third party. After the warranty period, the Council will not replace bins free of charge.

The manufacture date is stamped on the bin lid. To submit a request for a replacment bin you must uplaod a picture of the bin lid. We'll check this when we deliver your replacement bin. Bins without a lid aren't covered by warranty as we can't determine the manufacture date if the lid's missing.

If your bin's more than five years old you need to pay to have a new one delivered, even if you think it was damaged when it was being emptied.

If you think your bin fell into the back of the lorry while it was being emptied, call us on 0330 056 1020 within 48 hours of the collection taking place. We'll then check this with our collection crew.
Yes my bin is less than 5 years oldNo
YesNo
Black/Blue (Domestic Waste)Green/Blue (Recycling)Brown (Organic)
Please upload a photo the lid of your bin showing the stamped manufacture date*

Cancelof

Replacement Parts
We provide replacement parts for bins so in some cases you won't need to buy a new bin, simply replace the broken part.

Axle £3
Wheel (each) £3.50
Number of Axles
Replacement parts must be collected in person. Please select the depot you wish to collect the parts from
Number of Wheels
Cost of Replacement Parts
Total Cost of Replacement Parts: £{costOf52}

Your Details
Name*

First NameLast Name
Phone Number*
Enter Valid Phone Number
Email*
example@example.com

Total Due
Should be Empty:

Purchase a new Bin

Introduction

Use this form to report the following bin related issues or requests:

Problems not dealt with in this form

Payment

What happens next?

Select an Option

Request a replacement for a bin that is under warranty

Purchase a New Bin

Total Cost of Bins: £{costOf}

Total Cost of Bins with Delivery: £{costOf57}

Replacement Parts

Total Cost of Replacement Parts: £{costOf52}

Your Details