1. Remember everyone at the food pantry is a volunteer and are here to help you, please treat them with respect. Remember if we aren’t here then you are not here either.
2. Sign in upon arrival complete the ORS and have a seat and follow instructions
3. You must come in to fill out paperwork once a year, it will vary. You may have another person pickup your food but we must have it in our records otherwise send a note with signature.
4. Updates of income, house size, address change must be put in writing as soon as change has taken effect. Having it in writing allows us to record it properly.
5. You are only allowed to attend 1 food pantry. If you attend more than 1 and it is found out, that is called double dipping and you can be kicked out of both pantries. We must also notify the foodbank of wny (Feedmore).
6. We have the use of carts to help you take stuff out to your car. Carts can not be held on to, so that you can eat, talk, look at clothes or anything else. We need the carts free to help others. It is not fair to make others wait.
CARTS CAN NOT BE USED TO OPEN DOORS. You need to go through the door first. If you break the glass you will be responsible.
7. You must follow the rules of the shelves and the staff. If you have 1 person in your family follow the shelves to get only what you are allowed. Taking extras is considered stealing. If you have a need to talk to staff about those needs. Do not take church items.
8. There are a lot of people from different religions and cultures,please respect everyone.
9. All clothing, food and other items given to you at the food pantry are for your use. You are not allowed to sell them.
10. We ask for you to let us know if you have other needs you may need help with. It is important to us that we try to help you with things that are overwhelming. Please be sure to let us know. You can call our main office at 842-1300 or text us at 221-0218 or email us at fpclientcare@morlockfoundation.org
11. Fighting is not allowed and your services will be terminated immediately.
12. No pets are allowed in the church unless they have been cleared for those with handicaps/disabilities ahead of your visit.
13. As you can see others who attend the food pantry, please remember that their participation in the program is not for your discussion to those in the community. You keep their information private and they will keep yours private.
14.Do not use your cell phone during pantry times so we can assure the privacy of the clients.
15. Our pantry is open on mondays and tuesdays except special holidays or closed dates please make your appt online (keep your appointment time do not come in when you feel like it.) Appointments are made by using the links provided to you
Walkins close 1 hour prior to pantry closing times on Tuesdays however drivethru/ parkntext services are still available thru time pantry is open.
Emergency box pickups must be for emergencies only and cannot be done weekly. The pick of emergency boxes can be done at the church office Monday-Friday 9:30am-3pm. (unless office is closed for holiday, snow day or other) Times may vary, watch for postings.
16. Please dress appropriately when coming to the pantry. Must wear a shirt and shoes. Masks and gloves if signs state they are required. Follow rules of all signs
17. Please do not come to the pantry under the influence of drugs, alcohol or other. We are mandated to call the police if we see you getting into the driver's seat.
18. If there is an issue please feel free to let us know right away. Talk to me, please don’t yell at me. I can’t help you if you make me upset too. Morlock Foundation Main office 716-842-1300
19. For Emergencies we call the ambulance it is our policy, NO EXCEPTIONS.
When arriving at the church you are asked to park in the parking spots. OR follow directions for drive thru. Please do not park in the walkway to come in. Do not park in driveways, parking spots only.
21. Please note, if you come to the door before the time listed above you may not be allowed entry.
22.DO NOT LEAVE CHILDREN OR DISABLED PERSONS, IN CAR WE ARE MANDATED REPORTERS.
I have read and agree to the rules of Evangel Food Pantry Program of the Morlock Foundation. I will follow the rules and request help when having problems with the rules or do not agree with them. I will treat everyone with respect. If I do not follow the rules I will be referred to another pantry.