J.CO Trainer Checklist Form

J.CO Trainer Checklist Form
Trainer Name

First NameLast Name
Trainee Name

First NameLast Name
Date

DayMonthYear
Date
Pre-Shift Essentials
1. Complete FLEETIO pre-start form – walk around truck, check tyres, and advise of damages to J.CO Contact separately.

2. Complete FLEETIO Fridge Temperature Form – fridge must be at 2-5 degrees, freezer -12 to -18 degrees – must be pre-cooled before checking in. Applicant understands how to get truck cool quickly (driving in 60km/h areas)

3. Sign into Woolies Go App – Must check in at dock on or before loading time

ALL 3 MUST BE DONE IN ORDER TO BE COMPLIANT
Please confirm that the trainee understands the following:

How to complete FLEETIO pre-start form.How to complete FLEETIO Fridge Temperature Form.How to sign into Woolies Go AppCabin features of the vehicle - e.g. manual DPR (if applicable), adjusting mirrors, spotlightsCSA understands not to use Woolies Go navigation system – understands 3 step verification processFleetio, Woolies Go and contractor links page downloaded on personal phone
EV Procedures (Illawarra Only):
Please confirm that the trainee understands the following:

EV charging caps are replaced and cables neatly rolledPost-shift charge photo must be taken and sentBay sequence rules for chargingEco mode usageIsolator usage (on/off switching and why)
MID-SHIFT: LOADING & ADD-ONS
Please confirm that the trainee is confident in:

Reversing, using the app, checking off totes, loading in proper orderIdentifying and correctly handling add-on orders (e.g., BB07.01)
MID-SHIFT: SAFETY & SECURITY
Please confirm that the trainee understands and agrees to:

Driveway policy (non-compliance = dismissal)Speeding consequences (monitored & disciplinary action)Avoiding off-road surfaces (grass, clay, etc.)Telematics tracking triggers: speeding, seatbelt, mobile phone, fatigueReporting any property damage or accidents immediatelyBeing mindful of low-hanging branchesFatigue management policies: 30-min break by 5th hour, 13-hr max shift, 10 hrs rest
MID-SHIFT: HAZARDOUS DROPS
Please confirm that the trainee understands the hazardous drop policy:

No entry into residential driveways unless approvedRural driveways are allowed if safeUnsafe delivery locations must not be attempted without consulting J.COThe Escalation Process
If a delivery location is unsafe, the trainee must follow this escalation process:

1. Contact J.CO Management for advice
2. Check with team via the Illawarra or Sydney/Southern Highlands group chat
3. Attempt to contact the customer for a safe alternative
4. If unreachable, call Woolworths Customer Service
5. If no resolution, request DA and return the order
MID-SHIFT: CUSTOMER SERVICE/POD
Please confirm that the trainee understands the following:

Early deliveries are okay with approval if marked as leave unattendedPOD photos must include groceries and house/venue numberUse of auto DA and when to escalate
MID-SHIFT: CUSTOMER SERVICE/POD
Please confirm that the trainee knows how to:

Report Woolies Go issues to J.CO and LinfoxNotify J.CO if ETA is past 8 PM and why it mattersReport truck mechanical/hygiene issuesConfirm addresses via J.CO/group chat before proceeding
POST-SHIFT DUTIES
Please confirm that the trainee understands post-shift expectations:

Sign-out photo with fuel card must be taken and sent to shifts chatTruck must be wiped and swept at least once per shiftKeys must be locked in lockbox after securing the vehicleImage showing Headlights off must be sent to shifts chat
PERFORMANCE EXPECTATIONS
Please confirm that the trainee understands the following:

KPIs: OTA, HHC, OTD, VOCFDO - Press complete loading once barn doors are closed and in truck ready to drive.LDO – Must press complete drop when in truck about to head back to store.Idle time: only complete drop when ignition is about to be turned onRefuelling process: correct fuel type (DIESEL), cap check, and how to log it
TIMESHEETS
Please confirm that the trainee understands:

How to correctly fill out and timesheetsDot point forms in comments section. MUST NOTE ALL DELAYS INCLUDING IF FDO AND LDO COMPLIANCE IS AFFECTED. (Traffic, Mandatory break etc)To complete timesheet in truck before leaving to go home – understands ramifications of not adhering.
Trainer Signature

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Trainee Signature

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J.CO Trainer Checklist Form

Pre-Shift Essentials

EV Procedures (Illawarra Only):

MID-SHIFT: LOADING & ADD-ONS

MID-SHIFT: SAFETY & SECURITY

MID-SHIFT: HAZARDOUS DROPS

MID-SHIFT: CUSTOMER SERVICE/POD

MID-SHIFT: CUSTOMER SERVICE/POD

POST-SHIFT DUTIES

PERFORMANCE EXPECTATIONS

TIMESHEETS