Form
FTD Delayed Response Review Form
Please fully complete the below form to have FTD review a Delayed Response charge.*Attach photos showing the picture of the flowers and the address**Member florists have 60 days from the receipt of the statement to file or dispute a Delayed Response Charge
What is your FTD Member number?
*
What is the Mercury Order Number of the order you are trying to dispute? Format: A1234A
*
Provide an explanation of why you are disputing the order.
Please upload any supporting documentation you have showing that the order was delivered. Examples: Delivery log with signature, photo displaying the arrangement and location it was left at, etc.
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