• *You must fill in all fields.
    • *You must fill out one form for each flight of your trip.
    • *If you have multiple flights from one destination to another, each flight will need a GOB form.

  • Welcome to Guaranteed on Board® with American Airlines™

    Worldwise has partnered with American Airlines™ to ensure that you will not encounter any delays or complications when flying with your pet. Here’s how it works…

    • SMALL and MEDIUM Sherpa carriers are Guaranteed on Board® on American Airlines™ flights.
    • Fill out the form below with your flight information and details to ensure that you are compliant with American Airlines™ flight requirements before your travel day.
    • Print your Guaranteed on Board® Certificate and bring with you to the airport and present to the boarding agent.
    • If you are denied boarding due to the Sherpa carrier that you are using to transport your pet, Worldwise will reimburse you for the cost of your flight, and your pet fee subject to the rules and conditions listed below (applicable for flight routes 1 and 2 below only).
    • Guaranteed on Board® is only available on U.S. domestic flights, Canadian domestic flights, and flights between the U.S. and Canada.
    • Additional information can be found here: American Airlines™ Pet Travel Information

  • Welcome to Guaranteed on Board® for Southwest Airlines™

    Worldwise offers our program on Southwest flights to ensure that you will not encounter delays or complications when flying with your pet. Here's how it works…

    • SMALL Sherpa carriers are Guaranteed on Board® on Southwest Airlines™ flights.
    • Fill out the form below with your flight information and details to ensure that you are compliant with Southwest's flight requirements.
    • Print your Guaranteed on Board® Certificate and bring with you to the airport and present to the boarding agent.
    • If you are denied boarding due to the Sherpa carrier that you are using to transport your pet, Worldwise will reimburse you for the cost of your flight. Guaranteed on Board® is only available on U.S. domestic flights, Canadian domestic flights, and flights between the U.S. and Canada.
    • Guaranteed on Board® is only available on U.S. domestic flights, Canadian domestic flights, and flights between the U.S. and Canada.
    • Additional information can be found here:
      Southwest Airlines™ Pet Travel Information

  • Welcome to Guaranteed on Board® with United Airlines™

    Worldwise has partnered with United Airlines™ to ensure that you will not encounter any delays or complications when flying with your pet. Here's how it works…

    • SMALL and MEDIUM Sherpa carriers are Guaranteed on Board® on United Airlines™ flights.
    • Fill out the form below with your flight information and details to ensure that you are compliant with United Airlines™ flight requirements before your travel day.
    • Print your Guaranteed on Board® Certificate and bring with you to the airport and present to the boarding agent.
    • If you are denied boarding due to the Sherpa carrier that you are using to transport your pet, Worldwise will reimburse you for the cost of your flight and your pet fee, subject to the rules and conditions listed below.
    • Guaranteed on Board® is only available on U.S. domestic flights, Canadian domestic flights, and flights between the U.S. and Canada.
    • Additional information can be found here:
      United Airlines™ Pet Travel Information

  • Welcome to Guaranteed on Board® with Delta Airlines™

    Worldwise has partnered with Delta to ensure that you will not encounter any delays or complications when flying with your pet. Here's how it works…

    • SMALL and MEDIUM Sherpa carriers are Guaranteed on Board® on Delta Airlines™ flights. Fill out the form below with your flight information and details to ensure that you are compliant with Delta flight requirements.
    • Print your Guaranteed on Board® Certificate and bring with you and any other required documents to the airport and present to the boarding agent.
    • If you are denied boarding due to the Sherpa carrier that you are using to transport your pet, Worldwise will reimburse you for the cost of your ticket and your pet fee as long as you have complied with the terms of the program.
    • Guaranteed on Board® is only available on U.S. domestic flights, Canadian domestic flights, and flights between the U.S. and Canada.
    • Additional information can be found here:
      Delta Airlines™ Pet Travel Information

    Pets are accepted on a first-come, first-serve basis. Call Delta in advance at 800-221-1212 to arrange to bring your pet on board.

    Due to recent changes in Delta's fleet, not all SHERPA® carriers will fit under all new Delta plane seats. Please click HERE to obtain a list of new Delta plane seat dimensions and recommended carrier sizing. By filling out this Guaranteed On Board® Form, you are confirming that you have verified that your carrier will fit under the plane seat as indicated on the list of dimensions provided.

    Please call Delta Air Lines at (800) 455-2720 to verify sizing if you have further questions.

  • Welcome to Guaranteed on Board® with Frontier Airlines™

    Worldwise has partnered with Frontier Airlines to ensure that you will not encounter any delays or complications when flying with your pet. Here's how it works…

    • SMALL Sherpa carriers are Guaranteed on Board® on Frontier flights.
    • Fill out the form below with your flight information and details to ensure that you are compliant with Frontier flight requirements.
    • Print your Guaranteed on Board® Certificate and bring with you to the airport and present to the boarding agent.
    • If you are denied boarding due to the Sherpa carrier that you are using to transport your pet, Worldwise will reimburse you for the cost of your flight.
    • Guaranteed on Board® is only available on U.S. domestic flights, Canadian domestic flights, and flights between the U.S. and Canada.
    • Additional information can be found here:
      Frontier Pet Travel Information

  • Welcome to Guaranteed on Board® with Air Canada™

    Worldwise has partnered with Air Canada™ to ensure you will not encounter any delays or complications when flying with your pet. Here's how it works…

    • SMALL and MEDIUM size Sherpa carriers are guaranteed on MOST Air Canada flights. Restrictions apply, please find additional info below.**
    • Fill out the form below with your flight information and details to ensure that you are compliant with Air Canada™ flight requirements before your travel day.
    • Print your Guaranteed on Board® Certificate and bring it with you to the airport and present to the boarding agent.
    • If you are denied boarding due to the Sherpa carrier that you are using to transport your pet, Worldwise will reimburse you for the cost of your flight, and your pet fee subject to the rules and conditions listed below.
    • Guaranteed on Board® is only available on U.S. domestic flights, Canadian domestic flights, and flights between the U.S. and Canada.

    Updated Air Canada 2024:

    **Please note, the small and medium size carriers are NOT guaranteed on the aircrafts below. Please contact the airline directly to ensure your carrier will be allowed on board. Many airlines will allow a carrier that slightly exceeds their published dimensions if it is soft-sided and can be pushed down, like a Sherpa carrier, but you will need to confirm directly with the airline that they will allow it. All airline approved Sherpa carriers are soft-sided and feature a spring wire frame in the rear of the bag that allows it to be pushed down several inches.

    On Airbus 223, 319-321, 333, and Boeing 7M8 aircrafts:

    the pet carrier cannot exceed these dimensions: Height: 20 cm (7.75 in), Width: 40 cm (15.75 in) Length: 43 cm (17 in)

    On Boeing 77W and 77L aircrafts:

    the pet carrier cannot exceed these dimensions: Height: 21 cm (8.25 in), Width: 38 cm (15 in) Length: 43 cm (17 in)

    On Boeing 788 aircraft:

    the pet carrier cannot exceed these dimensions: Height: 20 cm (7.75 in), Width: 40 cm (15.75 in) Length: 35 cm (14.50 in)

    On Boeing 789 aircraft:

    the pet carrier cannot exceed these dimensions: Height: 20 cm (7.75 in), Width: 40 cm (15.74 in) Length: 43 cm (17 in)

    In Business Class on Airbus 333 and Boeing 777, 77L, 77W, 788, 789 aircrafts:

    the pet carrier cannot exceed these dimensions: Height: 28 cm (11 in), Width: 21 cm (8.25 in) Length: 41 cm (16 in)

    Additional information can be found here:
    Air Canada Pet Travel Information

     

  • Welcome to Guaranteed on Board® with WestJet Airlines™

    Worldwise has partnered with WestJet Airlines™ to ensure that you will not encounter delays or complications when flying with your pet. Here's how it works…

    • SMALL Sherpa carriers are Guaranteed on Board® on WestJet Airlines™ flights.
    • Fill out the form below with your flight information and details to ensure that you are compliant with WestJet Airlines™ flight requirements before your travel day.
    • Print your Guaranteed on Board® Certificate and bring with you to the airport and present to the boarding agent.
    • If you are denied boarding due to the Sherpa carrier that you are using to transport your pet, Worldwise will reimburse you for the cost of your flight, and your pet fee subject to the rules and conditions listed below (applicable for flight routes 1 and 2 below only).
    • Guaranteed on Board® is only available on U.S. domestic flights, Canadian domestic flights, and flights between the U.S. and Canada.
    • Additional information can be found here:
      WestJet Airlines™ Pet Travel Information

  • Welcome to Guaranteed on Board® with Alaska Airlines™

    Worldwise has partnered with Alaska Airlines™ to ensure that you will not encounter any delays or complications when flying with your pet. Here's how it works…

    • SMALL Sherpa carriers are Guaranteed on Board® on Alaska Airlines™ flights.
    • Fill out the form below with your flight information and details to ensure that you are compliant with Alaska Airlines flight requirements.
    • Print your Guaranteed on Board® Certificate and bring with you to the airport to present to the boarding agent.
    • If you are denied boarding due to the Sherpa carrier that you are using to transport your pet, Worldwise will refund the cost of your flight.
    • Guaranteed on Board® is only available on U.S. domestic flights, Canadian domestic flights, and flights between the U.S. and Canada.
    • Additional information can be found here:
      Alaska Airlines™ Pet Travel Information

  • American Airlines

    If you are traveling with more than one pet, they must be of the same species, must travel in the same carrier and weigh less than 20 pounds total (both pet(s) & carrier combined).

  • United

    Pets must be at least eight weeks old and fully weaned before traveling.

    There may be only one pet per kennel on United flights.

  • Delta Airlines

    If you are traveling with more than one pet, they must be of the same species, must travel in the same carrier and weigh less than 20 pounds total (both pet(s) and carrier combined).

  • Alaska Airlines

    Customers must be 18 or older to travel with a pet in-cabin.

    If you are traveling with more than one pet, they must be of the same species, must travel in the same carrier and weigh less than 20 pounds total (both pet(s) and carrier combined).

    No more than one live dog or cat, 6 months of age or older, may be transported in the same kennel.

    Up to two pets of the same species and similar size may travel in the same carrier provided no body parts protrude from the carriers and the animals are not in distress.

  • Frontier Airlines

    Only 1 travel carrier is allowed per traveler. But up to two (2) puppies or kittens, 8 to 10 weeks of age under the weight and size requirements may be transported in that one travel carrier.

  • Westjet

    Only one pet per carrier, per traveler.

  • Air Canada

    The maximum weight allowed for your pet and carrier combined is 22 lbs.

  • *You must have reservations to fly with your pet. Book pet reservations early. There are limits on the number of pets allowed to travel in the cabin. Please book pet reservations before filling out Guaranteed on Board forms.

    • Book your pet's reservation early. There are limits to the number of pets allowed in the cabin.
    • Charges are payable at the airport and the passenger must show the pet travel fee receipt at the departure gate.
    • Pets traveling on-board with passenger must check-in at the ticket counter. No curbside or self-service check-in is permitted. Allow extra time beyond the normal check-in guidelines, but no more than 4 hours prior to your flight time.

  • American Airline Carrier Information & Restrictions

    Kennel guidelines for carry-on pets

    We assume no liability for the health or well-being of carry-on pets. These rules are enforced:

    • Pets must be able to stand and sit erect, turn around normally and lie down in a natural position in their kennel (without touching any side or the top of the container).
    • Non-collapsible kennels can’t exceed the underseat dimensions of any aircraft included in your journey. Please contact reservations to verify maximum dimensions.
    • Soft-sided collapsible kennels are recommended and can be slightly larger but still need to fit under the seat without having to excessively collapse the kennel. They must be secure, padded, made of water-repellant material and have nylon mesh ventilation on 2 or more sides.
       

    Carry-on kennel dimensions:

    Hard-sided kennel

     Mainline flights on American: 19 x 13 x 9 inches / 48 x 33 x 22 centimeters (length + width + height)
    Regional flights on American Eagle: 16 x 12 x 8 inches / 40 x 30 x 20 centimeters (length + width + height)
     

    Reservations and ticket changes

  • Southwest Carrier Information & Restrictions

    • One carrier per ticketed passenger. The pet carrier will count as the customer's carry-on bag.
    • Soft-sided and hard-sided carriers specifically designed as pet carriers are acceptable.
    • Carrier must be leak-proof and well-ventilated and must fit under the seat in front of passenger and be stowed in accordance with Federal Aviation Administration regulations.

    Seat Dimensions (Some seats may be slightly smaller in width):

    Window: 19" L x 14" W x 8.25" H

    Middle: 19" L x 19" W x 8.25" H

    Aisle: 19" L x 14" W x 8.25" H

    • Carrier may contain two (2) dogs or cats of the same species, aged 8 weeks or older.
    • There will be no more than five (5) scheduled pet carriers per scheduled flight.
    • Pet must be completely in the carrier at all times while in the gate area, during boarding/deplaning, and throughout the duration of the flight. Failure to comply may result in denial of transportation of the pet onboard Southwest Airlines.
    • Pet must be able to stand up, move around, and lie down in the carrier with ease.
    • Pets must be harmless, inoffensive, odorless & require no attention during flight.
    • Customers traveling with a pet may not occupy an Exit Seat or a seat with no forward under-seat stowage
    • Carrier must fit completely beneath and stay under the seat for the duration of the flight and pet secured in the carrier at all times.
    • Pet may not be removed from the carrier at any time while onboard the aircraft.

  • United Airlines Carrier Information & Restrictions

    • Your pet carrier will take the place of one carry-on item.
    • Passengers are required to make sure all health and pet travel documents are current and compliant with local, state, federal and international entry requirements and regulations.
    • Carriers can contain one pet per kennel (minimum 8 weeks old).
    • Carriers should allow your pet freedom of movement so it is able to stand, lie down and turn around freely.
    • A health certificate is required (in most cases heather certificates dated within 30 days of scheduled travel)
    • Carrier must fit completely beneath and stay under the seat for the duration of the flight and pet secured in the carrier at all times.
    • Pet may not be removed from the carrier at any time while onboard the aircraft.

  • Delta Airlines Carrier Information & Restrictions

    • One carrier per passenger
    • Carrier may contain two (2) dogs or cats, but they must be the same species, 10 weeks to 6 months old with a combined weight of less than 20 lbs, including both the weight of the pet(s) and the weight of the carrier
    • Health certificate required within 10 days of travel for domestic destinations
    • Carrier must fit completely beneath and stay under the seat for the duration of the flight and pet secured in the carrier at all times.
    • Pet may not be removed from the carrier at any time while onboard the aircraft.

  • Alaska Airlines Carrier Information & Restrictions

    • A customer traveling with a pet may not occupy an emergency exit row seat
      Health certificate is required within 10 days of travel for domestic destinations.
    • Carrier must fit completely beneath and stay under the seat for the duration of the flight and pet secured in the carrier at all times.
    • Pet may not be removed from the carrier at any time while onboard the aircraft.

  • Frontier Airlines Carrier Information and Restrictions

    • Carrier must fit completely beneath and stay under the seat for the duration of the flight and pet secured in the carrier at all times.
    • Pet may not be removed from the carrier at any time while onboard the aircraft.

  • Air Canada Carrier Information & Restrictions

    Carrier must fit completely beneath and stay under the seat for the duration of the flight and pet secured in the carrier at all times.
    Pet may not be removed from the carrier at any time while onboard the aircraft.

     Updated Air Canada 2021:

    **Please note, the small and medium size carriers are NOT guaranteed on the aircraft below. Please contact the airline directly to ensure your carrier will be allowed on board. Many airlines will allow a carrier that slightly exceeds their published dimensions if it is soft-sided and can be pushed down, like a Sherpa carrier, but you will need to confirm directly with the airline that they will allow it. All airline approved Sherpa carriers are soft-sided and feature a patented spring wire frame in the rear of the bag which gives it a couple of inches of give in the height.

    On Boeing 789 aircraft, the pet carrier cannot exceed these dimensions: Height: 20 cm (8 in) in height, Width: 40 cm (16 in) Length: 43 cm (17 in)

    On Boeing 788 aircraft, the pet carrier cannot exceed these dimensions: Height: 20 cm (8 in) in height, Width: 40 cm (16 in) Length: 43 cm (14.50 in)

    On Boeing 777-300ER and 777-200LR aircraft, the pet carrier cannot exceed these dimensions : Height: 21 cm (8.25 in) in height, Width: 38 cm (15 in) Length: 43 cm (17 in)

    Additional information can be found here: Air Canada™ Pet Travel Information

  • WestJet Carrier Information & Restrictions

    • Carrier must fit completely beneath and stay under the seat for the duration of the flight and pet secured in the carrier at all times.
    • Pet may not be removed from the carrier at any time while onboard the aircraft.

  • ** Although it is not required, Worldwise recommends that you get a health certificate before airline travel with your pet.

    Blank Health Certificate - Health certificate recommended within 10 days of travel for domestic destinations

  • Consent

    User Agreement

    Worldwise, Inc. Guaranteed on Board® program is designed to ensure that you and your pet travel comfortably and hassle-free. If you follow the guidelines below and are denied boarding the aircraft with your pet, Worldwise will refund the cost of your flight and your pet travel fees.

    This program is subject to the following:

    1. You have filled out all the information on the Guaranteed on Board® form truthfully and accurately - if not, this offer is void
    2. If you and your pet are denied boarding the aircraft due to any issues other than those related to the carrier, this offer is void
    3. If your pet is viewed as a threat to the safety of you, itself or others, this offer is void
    4. If the information that was filled out and submitted is not accurate, this offer is void
    5. If you fail to arrive at the gate on time and are denied boarding, this offer is void
    6. If the carrier that you are using is damaged, in poor repair or condition, this offer is void
    7. If the safety of your pet is in question due to non-related carrier issues, this offer is void
    8. If you are over the limit for carry-on baggage and are denied boarding, this offer is void
    9. If the flight is canceled or you voluntarily decide to not take the flight, this offer is void

    I have fully read the details of the Worldwise, Inc. Guaranteed on Board® program, and understand the terms of conditions related to the recovery of my airline ticket costs and my pet's travel cost(s). In the event that I am denied boarding, I am aware that I will need to have the Guaranteed on Board forms filled out and signed by the person that is denying my entry.

  • Should be Empty: