VACATION SENSEI TRAVEL PERFECTED
Cancellation and Refund Policy:
Cancellations must be made within a specific timeframe to be eligible for refunds. Please refer to the provided timeline for details. Refunds are subject to specific conditions and timeframes, particularly in relation to the cancellation timeline. Ensure you understand the eligibility criteria for refunds. Be aware that cancellation fees may apply, especially for cancellations made close to the departure date. The amount of the fee is determined by the timing of your cancellation. In the event of a trip cancellation initiated by the agency, you are entitled to a full refund. We will promptly inform you of any changes to your itinerary. Unforeseen events beyond our control, such as natural disasters or political unrest, may lead to trip cancellations. Our force majeure policy will determine your entitlement to a refund in such cases.
As a valued client of VACATIONSENSEI.COM, we want to ensure that your travel experience is enjoyable, memorable, and, above all, safe. However, it is essential to understand and acknowledge certain terms and conditions regarding our liability throughout your journey: We partner with third-party suppliers but aren't responsible for their actions. Clients must ensure valid travel documents; we provide guidance but are not liable for document issues. We strongly recommend travel insurance; we're not responsible for losses without it. Our liability is limited to the total package cost; we're not liable for indirect damages. Clients must follow local laws; we're not liable for damages due to misconduct.
If you have concerns or disputes, please first communicate directly with your assigned travel agent. If needed, we can engage in mediation with a neutral third party to help find a solution that works for both parties. Ifmediation doesn't lead to a resolution, we agree to binding arbitration, where a neutral arbitrator makes a final decision. Any legal matters will be resolved according to the laws of Florida. Each party is responsible for their own costs related to dispute resolution. Note that personal injury, legal violations, or criminal matters aren't covered by this process. We agree not to participate in class action lawsuits. Arbitration decisions are final and can be enforced in a court of law. If arbitration doesn't work, legal matters will be pursued in the courts of Florida.