How to request a New Synergy Energy Connection and receive your P300# (Permanent connection) or T# (Temporary connection)

1. Go to https://www.synergy.net.au
2. Click “Log in” (top right), then choose “Register”.
3. Select “For your home” or “For your business” (choose business for contractor/trade use).

Note* You can grant authorisation at this stage for Ganzer Electrical to act upon your behalf once the request is finalised and submitted

4. Fill in the registration form including:
- ABN (for business)
- Contact email address
- Company name and contact details
5. Set a password and verify your account via the confirmation email.

Option A: Submit Online (Preferred)

1. Visit https://selfserve.synergy.net.au/new-connection.html##step1
3. Log in to your Synergy account
4. Complete the online form with:
   - Site address
   - NMI (if known)
   - Metering type (e.g. builder’s supply)
   - Site contact and job details
5. Submit the form

Option B: Request via Email or Phone

If you prefer manual assistance, contact Synergy directly:
- Email: newconnections@synergy.net.au
- Phone: 13 13 53 (Monday to Friday, 7am–7pm)

Include the following in your email:
- Your company name and ABN
- Site address
- Site contact details
- Type of connection (Temporary T# or Permanent P#)
- Whether it’s a builder’s supply or meter install only

After submission, you’ll receive a P300 or T reference number from Synergy. The request will be progressed by Synergy and Western Power, and you'll be contacted if further information is needed.

 

Please send this P300 or T Number via email through to Ganzer Electrical to enable us to complete your permanent meter connection.

admin@ganzerelectrical.com.au

 

Or submit via the file upload section below;