Australia to New Zealand Roll on, Roll off (RoRo) Vehicle Shipping – Booking Agreement & Confirmation Pack- GST Exemption

📦 Before You Begin Your Booking
This guided form will take you step-by-step through everything you need to complete your vehicle shipment to New Zealand.

⏳ Heads up: This form is comprehensive and may take a little time to complete — but that’s by design. It’s here to make sure you’re well-prepared, fully informed, and that there are no surprises along the way.

💡 If you get stuck or have questions at any point, just give us a call on  07 3267 3694 — we’re here to help.

✅ Before You Start, Please Ensure:

You have read through our Shipping Hub and understand:

• Vehicle Compliance & Registration Eligibility
• NZ import taxes and GST exemption requirements
• The Clean Car Standard (CO₂ emissions tax)
• Your Estimated Full Costs of Shipping

✅ You’ve reviewed or selected a sailing option:
👉 Click here to view Roll on, Roll off sailings

📝 You’ll also need to have the following documents ready to upload:

👉 Click here if you'd like more information on any of the required documents

✅ Proof of purchase (invoice or bill of sale)
✅ A PPSR certificate confirming no security interest is required– Get it here
✅ Vehicle registration certificate (An 'Original' is required for NZ Compliance)
✅ Passport photo (signed)
✅ Document proving 12+ months of ownership (e.g. old rego or insurance doc)
✅ Your flight booking confirmation (if you're yet to depart)
✅ Completed NZ Customs Forms (required for private imports):

📄 NZCS 80C – Bringing a Vehicle into NZ (Download)
📄 NZCS 224A – Application for Customs Number (Download)

📝 You can complete these forms digitally or by hand, then save them as PDFs ready to upload on the next steps.

🚀 Ready to Begin?

Click “Next” to start your booking.

💡 Need more time? You can save your progress and return later at any stage — your information will be securely stored.

✅ Great work so far!

Before we move on to uploading your documents, we just need to run through a few quick questions to make sure you're fully ready to ship your vehicle.

These will confirm:

• Whether you're eligible for GST exemption
• If you'd like to include transit insurance
• That you've read and understand important compliance information
• And that you're aware of the Clean Car Standard in NZ

This section should only take a couple of minutes, and will help avoid any delays later in the process.

💬 Not sure?
If you’re unsure about any of the criteria or want clarification, please feel free to click here to learn more about the taxes, or feel free to contact us — we’re happy to help.

The Clean Car Standard (CCS) is not a charge related to shipping costs — it’s a one-off charge (or credit) and is based on your vehicles carbon emissions, and any fee's (if applicable) are payable to the NZTA prior to compliance of your vehicle in New Zealand.

Click here to better understand the NZ Clean Car Program

Click here to access the NZTA website where you can create your CO₂ account (no hurry on setting this up)

Please confirm the following:

Once your vehicle has cleared customs and quarantine, it must go through the Compliance process before it can be registered for use on New Zealand roads.

For vehicles arriving into Auckland or Lyttelton, Willship partners with trusted compliance facilities and can assist in booking the basic compliance inspection on your behalf.

There’s no obligation to use our compliance partner — we’re happy to deliver your vehicle to any facility of your choice.

In Wellington and Nelson, we don’t have formal partnerships, but we can recommend reliable providers if needed.

💰 Basic Compliance Cost (Auckland & Christchurch):
At our partner facilities in Auckland and Christchurch, the cost for basic compliance is AUD $840. This includes:

• All required checks and documentation
• The Statement of Compliance
• The Warrant of Fitness (WoF) — required for registration

If your vehicle does not meet NZ standards, the workshop can complete any necessary repairs. These additional costs will be billed directly to you by the facility.

**IMPORTANT** Vehicles over 3500kg VGM are considered as Heavy Vehicles in NZ and therefor the Compliance must be completed by a Heavy Vehicle Compliance Facility. Our team are NOT equipped to handle Compliance for Heavy Vehicles so in this case you will need to use a specialist complaince facility - we can assist in providing reccomendations if needed).**

If you have any questions or need a better understanding on the compliance process, please click here to learn more - NZ Vehicle Compliance Information

Please confirm the following:

In some cases, the only way a vehicle can be complied and registered in New Zealand is by applying for an Immigrant’s Exemption.

This is especially relevant for vehicles manufactured between 2005 and December 2016, as most of these do not meet the Euro 5 ADR 79/04 emissions standard required in New Zealand.

If you’re able to obtain an Emissions Statement of Compliance from the manufacturer that confirms your vehicle meets Euro 5 ADR 79/04, then the exemption won’t be needed.

If your vehicle is manufactured between 2005 and 2016, if it does NOT have electronic stability control, or does not have an ADR plate or compliance plate, then you will most likely require the Immigrants Exemption.

Immigrants Exemption attracts an additional cost of AUD 210.

PLEASE NOTE: You must meet ALL the GST Exemption criteria to be eligible for the Immigrants Exemption - You can learn more here

Please confirm the following:

Would you like to take out a transit insurance policy?

If you'd like us to arrange this for you, we’ll simply need to know your vehicle’s value. You can provide:

• The amount you paid for the vehicle, or
• A current market estimate based on a similar vehicle for sale online

The policy cost is 1.75% of the insured value + shipping costs, with a minimum premium of AUD $455.

There is a AUD $500 excess, which would be deducted from any claim payout if required (no upfront payment is needed).

Although international shipping is generally low-risk and we partner with highly reputable teams throughout the process, there are still elements beyond our direct control — such as port operators, quarantine cleaning staff, and depot handlers.

Because these third parties are not employed by Willship, we’re unable to accept liability for any loss or damage that may occur during transit.

For peace of mind, we strongly recommend taking out transit insurance to ensure you’re covered in the unlikely event something goes wrong.

RORO shipping is specifically designed for the transport of empty vehicles, and the keys must travel with the vehicle at all times.

We strongly recommend that you do not leave any personal items inside the vehicle, as there have been instances in the past where items have gone missing due to theft or unauthorised access during transit.

If you choose to leave items inside, please be aware:

• They are shipped entirely at your own risk
• The shipping line or port staff may reject the vehicle if internal cargo is found
• Additional charges may be applied by NZ Customs or MPI if goods are discovered during inspection

Please note that Willship cannot accept liability for any loss, damage, or theft of items left inside the vehicle when shipping via Roll on, Roll off.

✅ Please confirm:

When moving your vehicle internationally, Willship International must rely on a range of third-party organisations and government bodies to complete the process. These include:

• Australian port workers who receive, load, and secure vehicles for Roll-on Roll-off (RoRo) shipping
• Shipping lines and vessel crews responsible for transporting the vehicles and containers
• Destination port workers who unload cargo and prepare it for inspection
• Customs and biosecurity officers who may inspect your vehicle
• Quarantine cleaning facilities (if additional cleaning is required)

As much as we wish we could, we simply cannot control the actions or timelines of these third parties. They do not work for Willship, and their processes operate independently from ours.

While issues are uncommon, occasional delays, inspections, or handling issues can occur — and this is true no matter which freight forwarder is used. We always do everything in our power to manage the process smoothly, but some elements are unavoidably outside our control.

In rare cases, additional port storage charges or customs inspection fees may arise. These fees are determined by third parties and are typically the result of unforeseen delays during the clearance process. While we always aim to avoid such costs, we believe it’s important to be transparent about when and why they can occur.

Situations That May Incur Storage or Inspection-Related Fees:

⏱️ Port Free Time Expiry
Most international ports and unpacking facilities provide three working days of free storage. If your vehicle fails an initial inspection or is ordered for a Customs exam, and clearance cannot be completed within this window, storage charges may apply.

🔍 Customs Exams & Inspections
Customs may select shipments for inspection either at random or due to specific indicators. These inspections are entirely outside of Willship’s control and can include:

• Physical inspections (basic or detailed)
• X-ray scanning
• Sniffer dog screening
• Temporary seizure or further investigation

Customs rarely provide detailed reasoning for these actions, and Willship is not involved in their decision-making process.

🧼 Quarantine Cleaning Backlog
If Quarantine orders your vehicle for cleaning or treatment and their contracted service providers are experiencing delays, it may not be possible to complete cleaning in time to avoid port storage charges.

💬 Important Note:
While these charges are not issued by Willship, we typically handle the payment on your behalf and then include them in your invoice for settlement. In many cases, we don’t agree with these charges or consider them fair — especially when caused by government agency backlogs. However, this is part of the system when importing into Australia using their port infrastructure. These charges are imposed directly by the port, unpack depot, or government agency and are payable before your cargo can be released.

If you’re moving and planning to transfer funds — whether from the sale of your house, a vehicle, or personal savings — our trusted partner SEND can help you save big.

With SEND, you’ll enjoy:

• Bank-beating exchange rates
• Same-day transfers
• Zero fees
• ASIC & AUSTRAC regulation for peace of mind 

Many of our clients have saved hundreds, even thousands, on their international transfers. Often enough to offset the cost of shipping their vehicle.

✅ You're nearly there!
Great work! Now that we’ve confirmed the key details of your shipment, it’s time to upload the required documents so we can finalise your booking.

Please have your documents ready — if you’re missing anything, you’ll be able to save your progress and return later.

Thanks for uploading your documents — that’s the hardest part out of the way.

Before we finalise your booking, we just need to confirm a few final details:

• That you’re happy to proceed with the quote provided
• That you have read and agree to our Trading Terms and Conditions

Please confirm that you’re happy to proceed based on the quote provided and the information you’ve submitted.

By selecting "Yes", you agree to the pricing outlined in your quote and confirm that all information provided in this form is accurate to the best of your knowledge.

Invoices are issued at the time of booking to confirm your shipment. We kindly ask that payment is made in full before your vehicle is collected or delivered to our depot/port for shipping. Please note that we’re only able to arrange transport and accept vehicles into our care once payment has been received and funds cleared. Delays in payment may affect collection dates, shipment schedules, or booking availability.

All business is subject to Willship's Trading Terms and Conditions which can be viewed here

Thanks so much for booking with Willship International. We’re excited to be working with you!

Our team has many years of experience moving vehicles just like yours, and you can feel confident you’re in good hands. We’ll review your submission and be in touch shortly with the next steps.

In the meantime, if you have any urgent questions or updates, don’t hesitate to reach out to us.

We look forward to making this a smooth and stress-free experience for you.

Please hit the SUBMIT button and all the Information and Documents will be sent through to the Auto Team!!