• Policies and Procedures

     

    Late Cancellation and Missed Appointments

  •  When scheduling an appointment with me, it's important to keep in mind that booking that time means purchasing it. Although I love my work,it is my livelihood, and this is how I support myself and my family. If you need to cancel, please provide 48 hours notice to avoid being charged. If you are unable to provide 48 hour notice, I will try to find us another time to meet that week. 

    If you have a sudden illness or an event beyond your control, it will be considered an emergency and you won't be charged for canceling. Please note that work emergencies are not considered emergencies for this purpose.

    Appointments are scheduled on a weekly basis unless otherwise discussed. If two or more appointments are missed within a month, we will need to review your ability to commit to treatment at this time.

  • Confidentiality

  • Fees/Payments/Insurance

     Payment is due at the end of each session unless discussed otherwise. We will need to pause sessions if you fall behind on more than one payment.

    Fees:

          Initial Assessment(45-50 minutes)                $250.00

          Individual Psychotherapy(45-50 minutes)     $250.00

     Payment methods:

    Venmo-(preferred as it is easy to keep track of payments by putting the session date in the "what's it for?" space) 

    @cranetherapy 

    Paypal- soulmindbody@live.com

    Bank of America transfer/Zelle-  soulmindbody@live.com

    Insurance: I am *not* an in-network provider with any insurance companies. I am considered an out-of-network provider. This means that the cost for services with me may cost you more than the cost for services with a provider who is in-network with your insurance plan.

    Depending on your current health insurance plan, it is possible for services to be partially covered if you have out-of-network benefits with a PPO plan. If you have out-of-network benefits, you would be responsible for paying the treatment fees up front, and I would provide a document called a “superbill” so that you can submit a claim to your insurance company for possible reimbursement. However, there is no guarantee of any reimbursement, as reimbursement is based on various factors.

    You can contact your insurance provider directly to verify how your plan compensates you for out-of-network psychotherapy services. I recommend asking these questions to your insurance provider to help determine your benefits:

    Does my health insurance plan include mental health benefits?
    Does my health insurance plan include out-of-network mental health benefits? If so, what are they?
    Do I have an out-of-network deductible? If so, what is it and have I met it yet?
    Does my plan limit how many sessions per calendar year I can have? If so, what is the limit?

     

  • Please be assured that any professional contact you have with me is kept completely confidential and is in compliance with HIPPA regulations. Your information is also safeguarded by confidentiality rules, which means I cannot share anything about you with anyone else unless you give me written or verbal consent. However, there are some exceptions to this confidentiality, including situations where it is necessary to protect your safety or the safety of others. Additionally, if there is abuse to a child, elder, or disabled person, or if there are judicial proceedings involving a court order, I may be required to disclose information. If this is the case, I will always discuss it with you before doing so.o disclose information. If this is the case, I will always discuss it with you before doing so.

    I have read and agree to the policies outlined in this form.

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