Q1 2025/26 Feedback Memory Navigation Service

We welcome your feedback

Your opinion is so very important to us and shapes what we will offer going forward. Please help us by taking five minutes to give us your feedback on the recent contact that you have had with Carers in Bedfordshire's Memory Navigation Service. This may be a visit to the website or other contact with the Memory Navigation Service team.
About your contact with the Memory Navigation Service
Have you had contact with any of these?

Memory Gateway - monthly online Zoom information sessionMemory Navigation Service website - www.memorynavigationservice.co.ukCall, email or text communication with the support teamContact with the dementia nurse
What did you like best about the service?
Please mention the name of each service if you are commenting on more than one
What could we do better or differently to improve the service?
Please mention the name of each service if you are commenting on more than one
Did we make a difference?

Please give a rating on any of the eight statements below that you feel apply to you, in regard to the Memory Navigation Service. *Skip those that do not apply to you.*

I now know what support is available to me and how to get it

	1	2	3	4	5

1 is Strongly disagree, 5 is Strongly agree

I now better understand how to manage this long-term condition

	1	2	3	4	5

1 is Strongly disagree, 5 is Strongly agree

I feel supported as a carer

	1	2	3	4	5

1 is Strongly disagree, 5 is Strongly agree

I now feel I have opportunities to meet up with other carers

	1	2	3	4	5

1 is Strongly disagree, 5 is Strongly agree

I now have opportunities to participate in group, social or community activities

	1	2	3	4	5

1 is Strongly disagree, 5 is Strongly agree

I feel safe, secure, valued and respected by those involved in my support

	1	2	3	4	5

1 is Strongly disagree, 5 is Strongly agree

I know how to get help to manage my finances 

	1	2	3	4	5

1 is Strongly disagree, 5 is Strongly agree

I now know steps I can take to help with my physical & mental health

	1	2	3	4	5

1 is Strongly disagree, 5 is Strongly agree

About You
Where do you live?*

Bedford BoroughCentral BedfordshireOther
Please tell us if you are*

A carer of a person with memory loss/dementiaA person with memory loss/dementiaA former carerOther
Name
This form is anonymous unless you provide your name
Should be Empty:

We welcome your feedback