Terms and Conditions for Unity Grammar After-School Soccer Program

1. Things to Know About the Start of Your Membership

As a member of the Unity Grammar After-School Soccer Program, you must adhere to these terms and conditions, including our Academy Code of Conduct.

1.1 What Type of Memberships Do We Offer?

We offer different membership options based on commitment levels. Please review these carefully to determine which option best fits your needs.

1.2 Do We Offer Any Discounts?

Setting Up a Family Membership
We offer discounted rates for immediate family members if:

They are linked to a primary, full-paying member.
The primary member agrees to pay for all memberships from the same account.
If the primary member cancels their membership, the family member will continue to be charged, but no longer at the discounted rate. If payment details are changed, the family member must set up their own account and payment method.

1.3 Age Requirements

We welcome all students of Unity Grammar. There is no minimum age for participation. We are fully equipped to coach all age groups.

If you are 18 years old or older, a parent or guardian must co-sign your membership agreement and pre-exercise questionnaire.

1.4 When Does Your Agreement Start?

Your membership agreement begins once it is signed and accepted by the Academy. Any conflicting information provided in-person or by phone will be superseded by these terms and your signed agreement.

Paying the Start-Up Fee
A non-refundable start-up fee is required at the time of enrolment or renewal. This fee will not be refunded if you cancel during the comfort guarantee period.

Understanding Our Rights
If there is a miscalculation in your membership agreement, we will correct it within two weeks of signing.

1.5 Health and Safety

By signing this agreement, you confirm that you are in good physical condition and aware of no medical conditions that would prevent you from participating in physical activities. If you have any concerns, we strongly recommend seeking medical advice before beginning the program.

Our staff are not medically trained and cannot assess your fitness level. You are responsible for ensuring your health and safety during the program.

2. Things to Know During Your Membership

2.1 Payment of Membership Fees

Paying Ongoing Membership Fees
Fees for ongoing memberships are paid in advance on a term by term basis via direct debit or through credit card via an online link. You may also choose to pay upfront for some membership options.

Renewing Your Membership
At the end of your membership, you can renew it at the existing rate. If not, your membership will be renewed at the current rate.

2.2 How Does Direct Debit Work?

Your membership fees will be automatically debited from your nominated account every term. If paying by credit card, a small surcharge may apply. Debit dates will remain consistent, but if a payment date falls on a public holiday, the payment will be processed on the next business day.

You are responsible for ensuring there are sufficient funds in your account for payment.

2.3 Late or Failed Payments

If your payment is late or fails, we will suspend your Academy access until payment is made. A late fee of $7.50 will apply, and we will continue to attempt to debit the outstanding amount.

2.4 Can We Change Your Agreement?

We may need to change our terms and conditions, including training hours, services, or fees. We will provide 28 days' notice of any changes. If we suspend our services temporarily or permanently, we will notify you of the options available to you.

2.5 Can We Increase Your Fees?

Membership fees may be increased after the minimum term has ended. We will provide 28 days' notice before any increase takes effect.

2.6 How Can You Protect Your Health?

If you believe any Academy activities could affect your health, you must inform us in writing. If your medical condition changes, you must notify us immediately. We may require medical clearance before you continue participating.

2.7 How Can You Give Us Feedback?

We welcome your feedback! If you have any questions or suggestions about our program, please feel free to share them with us.

3. Things to Know at the End of Your Membership

3.1 How Can You Cancel Your Membership?

To cancel your membership, please email us. You can cancel after fulfilling the minimum term and once the full payment is made. Always ensure you cancel your direct debits with your financial institution.

3.2 How Do You Cancel After the Minimum Term?

Once your minimum term is completed, either party can cancel the membership with 28 days' notice.

3.3 Can You Cancel During the Minimum Term?

You may cancel during the minimum term under certain conditions, such as illness or bankruptcy. In these cases, we require appropriate documentation. There will be no exit fee for medical or bankruptcy cancellations.

3.4 Can You Cancel If We Change the Agreement?

You may cancel your membership if we make significant changes to the terms and conditions that negatively affect you. In the event of a breach on our part, we will offer a refund for membership fees paid after the breach.

4. Academy Code of Conduct

4.1 What Rules Apply to Our Academy?

Respect Equipment: You are responsible for using our facilities and equipment correctly.
Personal Belongings: We are not responsible for the loss or theft of any personal items brought into the Academy.
Dress Code: All members must wear appropriate Academy gear and soccer shoes.
Respect for Others: Be respectful towards other members, staff, and guests. Harassment, intimidation, and discrimination will not be tolerated.
4.2 Can You Bring Guests?

Guests are allowed on a trial basis for a fee, subject to Academy discretion. They must be accompanied by a member at all times and fill out a pre-exercise questionnaire on their first visit.

4.3 What Happens If You Break the Code?

We reserve the right to refuse entry to anyone who violates the code of conduct. Repeated or severe violations may result in immediate cancellation of membership.

5. Legal Information You Need to Know

5.1 What Are Your Responsibilities?

Meeting Your Responsibilities

As a member, your responsibilities, including the payment of membership fees, are not affected by how frequently you attend your agreed training sessions. You must notify us of any changes to your contact or bank details and inform us of any other circumstances that might affect your membership.

Promising to Take Care

By joining, you promise to:

Ensure that you know how to exercise safely, asking for guidance if needed.
Use your best efforts to exercise safely.
Avoid bringing valuables to training sessions.
5.2 Do We Have a Privacy Policy?

Understanding Our Privacy Policy

During your membership, we may collect personal information about you, such as details regarding your health and financial situation. We will use, disclose, and handle this information according to our privacy policy.

1. Statement of Commitment

Australian Soccer School is dedicated to protecting your privacy and any personal information we collect. We comply with the Privacy Act 1988 (Cth), and this policy explains how we collect, use, disclose, and manage personal and sensitive information.

Australian Soccer School is committed to safeguarding personal privacy and recognizes that individuals have the right to control how their personal information is collected and used. Providing personal information is an act of trust, and we take it seriously. Unless consent is given to do otherwise, we will only collect and use personal information as set out below.

2. Collecting Personal Information

Australian Soccer School will not collect personal information without your consent. The personal information we collect will only be what you provide voluntarily, such as when completing an application form for membership. We collect this information to provide you with our services.

3. Collecting Sensitive Information

For the purposes of this policy, sensitive information refers to details about your physical or mental health and well-being. This information will only be used to provide services to you and will not be disclosed without your consent, except in cases where disclosure is required by law or necessary to protect your health or safety, or the rights or property of the Australian Soccer School or the public.

4. Use of Tracking Technologies

We use tracking technologies, such as cookies and web beacons, to enhance your experience on our website. These technologies allow us to monitor the website’s usage and improve the user experience. You can adjust your browser settings to refuse cookies, though this may limit some features of our website.

5. Using and Disclosing Your Personal Information

We will use your personal information for the following purposes:

To fulfill obligations under your membership agreement or any other contract.
To provide information about our services or offers.
To gather feedback on our products or services.
To record statistical data for marketing and analysis purposes.
We may share your personal information with third-party service providers (e.g., marketing, hosting, or analysis services) but only for the purpose of providing our services. These third parties are prohibited from using your information for other purposes.

6. Individual’s Right of Access

You have the right to access, amend, or delete your personal information by completing an access request. If you wish to delete any personal or sensitive information, we will take reasonable steps to do so, except where it is required for legal reasons. Deletion of your information may limit our ability to provide certain services.

7. Storage and Security of Personal Information

We take reasonable steps to ensure the security of your personal information, both digital and physical, by storing it in secure servers or locked areas. Only authorized personnel have access to this information, and we ensure its confidentiality. We will destroy or de-identify information we no longer need whenever possible.

8. Photos and Videos

By signing your agreement, you consent to the use of your image in promotional and business-related material, including photos and videos taken during training sessions or events. This consent also applies to any photos/videos of participants under the age of 18.

5.5 Which Laws Apply?

Meeting State Laws

Your agreement is governed by Australian law and the state laws in which the Academy is located. If any section of the agreement is deemed invalid, the remaining sections will remain in effect.

Restricting Your Right to Sue

Under the Competition and Consumer Act 2010, we guarantee that our services are provided with due care and skill, are fit for their intended purpose, and are supplied within a reasonable time. However, by signing this agreement, you acknowledge that your rights to sue us may be excluded, restricted, or modified, as set out in these terms and conditions, particularly if you are injured due to our services not being rendered with due care. This exclusion does not apply in cases of gross negligence.

5.6 What Definitions Apply?

Australian Soccer School, We, Us, Our

Refers to Australian Soccer School Pty Ltd.

You, Your

Refers to a member of Australian Soccer School.

The Academy

Refers to Australian Soccer School.

Agreement

The Membership Application and Agreement between you and Australian Soccer School, under which you will become a member.

Minimum Term

The term specified in the Membership Application and Agreement.

Code

Refers to the code for operating equipment, opening hours, and behavior within the Academy, as outlined in these terms and conditions and in Academy signage and handouts.