Our Diagnostic Tool
Name
First Name
Last Name
Purpose, Clarity & Vision Alignment
This dimension explores how clearly your organisation can articulate its purpose - and what it means to achieve it. Your vision should build on that clarity, describing what success looks like when your purpose is fully realised. Your mission then connects the two, defining what you do and how you do it in order to bring your purpose to life. Together, these elements provide direction, meaning, and alignment for your team.
Purpose
Strongly Disagree
Disagree
Neutral/Don't know
Agree
Strongly Agree
Our organisational purpose is clearly defined and expressed in simple, meaningful language.
Our purpose is well understood across all levels of the organisation.
Our purpose motivates our team and guides how they show up in their work.
Our purpose is used actively in decision-making, planning, and communications, not just as a statement on a wall.
Purpose Score
Vision
Strongly Disagree
Disagree
Neutral/Don't know
Agree
Strongly Agree
The leadership team is aligned around a common vision of what success looks like if we achieve our purpose.
Our vision inspires action and strategic decision-making.
Vision Score
Mission
Strongly Disagree
Disagree
Neutral/Don't know
Agree
Strongly Agree
Our mission clearly describes what we do and how we deliver on our purpose.
Our mission guides operational and program-level decisions.
Mission Score
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Purpose-Driven Strategy Alignment
This dimension explores how well your organisation’s strategy, services, and business model are aligned to your purpose. A strong, purpose-driven strategy turns intention into action, it provides clarity on what matters most, how resources are allocated, and what services you deliver to create impact.It also considers how your organisation sustains that impact through a values-aligned business model. This dimension highlights whether your strategy is clearly defined, actively lived, and supported by services and revenue that reinforce your purpose.
Strategy
Strongly Disagree
Disagree
Neutral/Don't know
Agree
Strongly Agree
Our strategy clearly outlines how we will achieve our purpose, vision and mission.
We have a clear set of strategic priorities and actions that guide our decision-making and resource allocation.
We understand our investment strategy and have prioritised our initiatives based on our purpose, impact goals, and risk appetite.
Our team understands how their work connects to the strategy and our broader purpose.
Strategy Score
Services
Strongly Disagree
Disagree
Neutral/Don't know
Agree
Strongly Agree
We understand what services our communities truly value and need.
Our service offerings are clearly defined, aligned with our strengths, and designed to help us achieve our purpose and strategic goals.
We understand which distribution channels our communities prefer, and we use that insight to deliver our services in accessible and effective ways.
We understand the key value chains that enable us to deliver our services effectively.
We regularly review and adapt our services based on community feedback, outcomes, and evolving needs.
Services Score
Business Model: Revenue Alignment
Strongly Disagree
Disagree
Neutral/Don't know
Agree
Strongly Agree
Our business model is intentionally designed to generate revenue that enables us to deliver our services and achieve our purpose.
We have a clear understanding of how our current revenue sources contribute to our financial sustainability and strategic goals.
We actively explore new or diversified revenue opportunities that are aligned with our purpose and do not compromise our values.
Business Model Score
Resources and Operating Costs
Strongly Disagree
Disagree
Neutral/Don't know
Agree
Strongly Agree
We understand how our operating costs impact our ability to deliver our services and achieve our purpose, and use this insight to make informed decisions.
Our resourcing decisions reflect our values and long-term impact goals - not just short-term organisational goals.
We understand the true cost of delivering our services and have designed them to be financially sustainable.
Resources and Operating Score
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Purpose-Integrated Operational Delivery
This dimension explores how well your internal operations are designed to deliver on your purpose, starting with the experience of the people and communities you serve.Purpose is achieved through action, and this dimension assesses whether your organisation’s systems, processes, projects, and governance structures consistently support and enable impactful delivery.It looks at whether feedback and experience drive continuous improvement, whether your value chain and operations are intentional, and whether your teams are supported by clear expectations and purposeful project delivery.
Client / Community Experience and Feedback loops
Strongly Disagree
Disagree
Neutral/Don't know
Agree
Strongly Agree
We have a clear understanding of the experience our clients, community, or stakeholders have when engaging with our services.
We actively seek feedback from the people and communities we serve and use it to improve how we design and deliver our services.
We co-design improvements to our services with the people who use them.
Our services are accessible to the communities and individuals who need them.
Experience and Feedback Score
Operational Processes & Value Chain
Strongly Disagree
Disagree
Neutral/Don't know
Agree
Strongly Agree
We have a clear understanding of our organisation’s value chain, the key activities that enable us to create and deliver impact.
Our operational processes are intentionally designed to support and enable each part of our value chain.
Our operational processes are mapped in a way that clearly shows how we deliver our services and achieve our outcomes.
Our core processes are consistently applied across the organisation.
We regularly review and improve our processes to ensure they remain fit for purpose and aligned with our goals.
Operational Processes and Value Chain Score
Performance and Accountability
Strongly Disagree
Disagree
Neutral/Don't know
Agree
Strongly Agree
We have clearly defined roles and responsibilities across the organisation.
Performance expectations are understood and aligned with our organisational purpose and strategic goals.
We have governance structures in place that support consistent, purpose-aligned decision-making and accountability.
There is follow-through on responsibilities, and individuals are held accountable for delivering on their commitments.
Performance and Accountability Score
Project Delivery & PMO
Strongly Disagree
Disagree
Neutral/Don't know
Agree
Strongly Agree
We deliver projects in a structured way, with clear objectives, timelines, and responsibilities.
Our projects are intentionally aligned to our strategic priorities and organisational purpose.
There is strong governance and visibility across our project portfolio, including accurate tracking of project health and progress.
We review project outcomes and apply learnings to improve future initiatives.
Project Delivery & PMO Score
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Purpose-Embedded Culture & Behaviours
This dimension explores whether your organisation’s culture, leadership, and approach to change are actively supporting your purpose — not just in words, but in how people lead, behave, and adapt. It assesses whether purpose is consistently modelled by leaders, reflected in everyday behaviours, and embedded in how people make decisions, work together, and respond to change. Purpose-driven organisations thrive when their culture is aligned, their values are lived, and their people are supported through transformation in ways that build trust and connection.
Leadership Behaviours and Role Modelling
Strongly Disagree
Disagree
Neutral/Don't know
Agree
Strongly Agree
Our leaders consistently model the behaviours and values that reflect our organisational purpose.
Our leaders create clarity by helping teams focus on what matters most and removing distractions.
Our leaders actively apply our purpose when shaping strategic priorities and long-term plans.
Our leaders use our purpose to guide everyday decisions and trade-offs across the organisation.
Leadership Behaviours and Role Modelling Score
Culture and Values in Action
Strongly Disagree
Disagree
Neutral/Don't know
Agree
Strongly Agree
Our organisational culture reflects and reinforces our purpose and values.
Our people understand what our values look like in practice and consistently apply them in how they work.
Our culture enables people to work in a way that supports our purpose, including openness, learning, and psychological safety.
People feel comfortable raising issues, sharing feedback, and holding each other accountable in constructive ways.
Culture and Values in Action
Change Readiness & Adaptability
Strongly Disagree
Disagree
Neutral/Don't know
Agree
Strongly Agree
We approach organisational change as a necessary and purposeful part of achieving our mission.
Our organisation adapts well to change, responding with flexibility while maintaining focus and direction.
We actively support our people through change by communicating clearly and involving them in the process.
Our change initiatives are guided by our purpose and values, not just operational needs.
Chagne Readiness & Adaptability Score
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Purpose-Aligned Measurement & Improvement
This dimension explores whether your organisation is measuring what matters, learning from experience, and adapting over time — all in service of your purpose. It looks at whether you’re using data and insights to guide decisions, continuously improving how you work, and approaching innovation in a way that is thoughtful, values-led, and grounded in real needs. Purpose-driven organisations don’t chase trends — they learn, adapt, and evolve with intention to stay relevant and impactful over the long term.
Measurement & Metrics
Strongly Disagree
Disagree
Neutral/Don't know
Agree
Strongly Agree
We have clear and meaningful metrics that help us understand whether we are delivering on our purpose.
We regularly review data to inform decisions about our services, operations, and strategy.
Our metrics include both qualitative and quantitative insights that reflect our impact.
Measurement & Metrics Score
Innovation & Future Readiness
Strongly Disagree
Disagree
Neutral/Don't know
Agree
Strongly Agree
Our approach to innovation is guided by our purpose, values, and a deep understanding of the needs of our community and environment.
We generate new ideas and explore better ways of working to help us meet our goals and increase our impact.
We think about the future and adapt our organisation to stay relevant and effective over time.
Innovation & Future Readiness Score
Learning and Continuous Improvement
Strongly Disagree
Disagree
Neutral/Don't know
Agree
Strongly Agree
We regularly reflect on what’s working and what’s not to improve how we work and deliver impact.
We use data, feedback, and experience to make intentional improvements over time.
Continuous improvement is part of how we work, not just something we do when things go wrong.
Learning and Continuous Improvement Score
What can you tell us about how this area functions in your organisation?
You can describe a process, behaviour, or some insights
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Please upload any documents, examples, or records that demonstrate this in practice.
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