Hey There!
Thank you for taking the time to share your insights. We are conducting research to better understand the challenges and workflows of companies building and operating AI agent-based solutions. Your feedback will be invaluable in helping us and the broader industry understand the current landscape. This survey should take approximately 5-7 minutes to complete.
What is the primary problem your AI agent solution(s) help your customers solve?
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Which industries are your primary target customers in?
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E-commerce
Fintech
Logistics & Supply Chain
Software Development & SaaS
Healthcare
Telecommunications
Other
Could you briefly describe the core functionality of one of your key AI agent solutions?
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How do you primarily deliver your AI agent solution to your customers?
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SaaS Platform
API Integration
Custom Development
Other
Thinking about the costs involved in developing and running your AI agent solutions, what would you say is the biggest cost driver for your company?
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Cloud Infrastructure (Compute, Storage, Networking)
AI Model Training & Fine-tuning
Data Acquisition & Processing
Engineering Salaries & Personnel Costs
Other
How do you currently track and manage the operational costs associated with your AI agents (e.g., cloud infrastructure, compute)?
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Cloud Provider Cost Management Tools (e.g., AWS Cost Explorer, Azure Cost Management)
Spreadsheets or Manual Tracking
Custom-built Internal Tools
Third-party Cost Management Platforms
We don't actively track operational costs in detail
Other
What are some of the biggest challenges in determining the right pricing model for your AI agent solutions?
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Difficulty in predicting customer usage
Aligning price with the value delivered
Resistance to new or complex pricing models
Lack of tools to implement flexible pricing
Competitive pricing pressures
Other
How do you currently measure the value or ROI that your AI agent solutions provide to your customers?
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Customer-reported metrics (e.g., satisfaction, efficiency gains)
Usage data and analytics
Direct impact on customer revenue or cost savings (where measurable)
We don't currently have a formal ROI measurement process
Have you ever faced situations where the operational costs of your AI agents significantly impacted your profit margins?
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Yes
No
Somewhat
Not SureIf Yes or Somewhat, could you briefly describe the situation?
What are some of the recurring operational tasks that your team spends time on related to your AI agent solutions? (Multiple choice - select all that apply)
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Monitoring agent performance and uptime
Analyzing cost reports and optimizing spending
Managing billing and invoicing related to AI infrastructure
Updating and retraining AI models
Troubleshooting issues and providing support
Other
What tools or platforms do you currently use to help manage the operations (including cost and performance) of your AI agent solutions?
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Cloud Provider Monitoring Tools (e.g., CloudWatch, Azure Monitor)
MLOps Platforms (e.g., MLflow, Kubeflow)
APM (Application Performance Monitoring) Tools
Custom-built Internal Tools
We don't currently use dedicated tools for this
Other
Are you currently satisfied with the level of visibility and control you have over the operational costs of your AI agents?
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Yes
No
Somewhat
What are your biggest priorities for improving the operational efficiency and profitability of your AI agent solutions in the next 12-18 months?
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Reducing cloud infrastructure costs
Implementing more flexible pricing models
Improving agent performance and reliability
Automating more operational tasks
Gaining better insights into agent usage and value
Other
Do you have plans to explore or implement more flexible pricing models for your AI agent solutions in the future
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Yes
No
Considering
What is your role in the company?
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What is the size of your company
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1-10
11-50
51-100
101-250
251-500
500+
Your Email Address
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Your Phone Number
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Submit
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