Guest Comments
Incident Date
*
-
Month
-
Day
Year
Date
Time of Incident/Issue
*
Hour Minutes
AM
PM
AM/PM Option
Location of Incident/Issue
*
Description of Individual(s) Invovled:
Area of Concern
*
Admissions/Ticketing
Parking
Carnival/RCS
Security
Food/Beverage
Commercial Vendor
Concerts/Entertainment
Exhibits
Grounds/Facilities
ADA
Farm
Fair Kids / Field Trips
Website
Social Media
Guest Relations
Other
Brief Explanation of Incident/Issue:
*
How would you like to be contacted?
*
Email
Phone
No contact
Name
*
First Name
Last Name
Email
Phone Number
Please enter a valid phone number.
Format: (000) 000-0000.
Address
Street Address
Street Address Line 2
City
State / Province
Postal / Zip Code
***Internal Use Only***
Fairplex Guest Relations Team Member
*
First Name
Last Name
Date of Incident/Issue
*
-
Month
-
Day
Year
Date
Time of Incident/Issue
*
Hour Minutes
AM
PM
AM/PM Option
Has this issue been resolved?
*
Yes
No
Location of Incident/Issue
*
Priority of Issue
*
Please Select
Immediate Action Required (Contact Guest & Benny)
Follow-up Requested (Contact Guest as Needed)
FYI Only (No Guest Contact Needed)
Resolved - Resolved (No Further Action Needed)
Guest Mood Meter
*
Please Select
😀Positive (Guest was happy/satisfied)
😐Neutral (Guest was calm)
🤬Negative (Guest was upset/frustrated)
Brief explanation of Issue: (How it was resolved)
*
Admission Tickets Given (if any)
Drink Vouchers Given (if any)
Department(s) to forward to:
Admissions/Ticketing
Parking
RCS Carnival
Security
Food & Beverage
Commercial Sales/Vendors
Concerts/Entertainment
Exhibits
Grounds/Facilities
ADA
Farm
Fair Kids / Lost Children
Marketing (Website)
Information Technology
Social Media
Guest Relations
Sheraton Hotel
Community
HR
Suggestion/Feedback
Other
If other, please enter email address:
Should be Empty: