Having trouble submitting?
If you click “Submit” but do not seeing the Thank You page, a required (*) field may be missing. An error message will appear at the top of the form. If some question doesn’t apply to you, enter “N/A” and complete the submission.

Welcome to Aira Massage & Wellness KY

Main business text & Voice mail line

📞(833) 508 -2027
Please use this number to text us with any changes in your condition, new concerns, or updates before each session after your first visit. This allows us to review your information ahead of time and tailor your session to your needs.

Backup line
📞(502) 373-1807

🌐ONLINE BOOKING 🌐BY APPOINTMENT ONLY
If you are already registered as our client trough online booking & New Client Form, and don't see availability online calendar and have bad pain (like having bad headache and need it resolved so that you can take care your kids for example), we'll try best to accomodate your session, if possible. Text us in that case. 

              3-in-1 New Client Intake Form💜💛💙 

💜 Relaxation Massage — Swedish massage with gentle to medium pressure, used for assessment & Relaxational purpose

💛 Hot Stone Oil Massage — Warm hot stones combined with gentle, soothing touch

💙 Customized Therapeutic Massage — A personalized, problem-solving approach using massage knowledge and techniques based on anatomy, physiology, and your individual needs

Aira Massage & Wellness KY provides a high-quality massage experience that goes beyond “just a massage.” Each session is approached with an understanding of anatomy and physiology so that your treatment can be thoughtfully tailored to your body, comfort level, and wellness goals.

Please check all that apply and answer each section in your own words. Some questions may feel more detailed than you might expect—especially if you have booked a relaxation massage. However, completing the form as thoroughly as possible helps me better understand your body, health history, areas of concern, and goals so I can provide the safest, most appropriate, and most effective session possible.

This information also helps me respond to your questions more efficiently and accurately by text before or after your appointment, without requiring you to repeat the same information multiple times.

Many clients find that taking a few extra minutes to thoughtfully complete the intake form helps them become more aware of their own needs and makes their massage experience even more beneficial than they initially expected.

Thank you for taking the time to complete the form and trusting the process 😊

Contraindication (Absolute)

At Aira Massage & Wellness KY, we take safety very seriously—for both our clients and our therapists. Your safety is always our top priority.

We’ll send you an email and text reminder/confirmation 2–3 days before your appointment. If you feel unwell within 3 days of your session, please reschedule or cancel your appointment using the link provided in our email or text reminder.

If symptoms are still lingering—such as coughing, runny nose, or other signs of an ongoing illness—please kindly wait until you have fully recovered before booking or attending your session.

We take extra precautions to help prevent the spread of infectious illnesses and to maintain a safe, comfortable environment where everyone can feel cared for.

Please Tell Your Therapist About Any Medical Devices or Artificial Parts
If you have any implanted medical devices, prosthetics, joint replacements, or other artificial parts in your body, please inform your therapist before your session.

We need this information so we can adjust techniques, pressure, positioning, heat, or other aspects of your session when necessary.

(Some clients think we’re ESPs or psychic mind readers—but unfortunately, most of us are not! 😄 Please tell us anything we need to know rather than assuming we’ll somehow know.)

Contraindications (Local)

We will do our best to provide appropriate care based on the information in your health intake (such as post-operative conditions). A local contraindication means we may work on surrounding tissues while avoiding the affected area.

The Main area of your pain/discomfort

Timing of most painful/uncomfortable regarding your problem area  (Not applicable? Just put 'NA')

Cancelling with less than a 24 hr notice is subject to a 100% of the service cost. We DO NOT accept texting or social media messaging for cancellations. Client is responsible to process their own Change/Cancel Appointment from provided Emails 24 hours prior to scheduled session. 


Same-Day Booking Policy
Must book  4 hours in advance & Submit the Health Intake asap.
No refunds for missed or canceled same-day appointments—full charge applies.

We understand life happens and made easy this process of Change/Cancel appointment up to 24 hours prior to your session date.

Check your Confirmation E-mail or Reminder Emails, click the button "Change /Cancel Appointmet" 24 hr in advance or Leave a voice message by calling 502.373.1807 if you can't use Email due to Poweroutage.

To ensure you receive the full benefit of your scheduled massage session and to respect the time of all clients:

Late Arrival: If you arrive late to your appointment, your session will still end at the originally scheduled time. This ensures that other clients are not delayed. Full payment for the session is still required.

Extremely Late Arrival: If you arrive more than 15 minutes late, it will be considered a missed appointment at the practitioner's discretion, and your session may be canceled without a refund.

Incomplete Health Intake Form: If you fail to complete the required health intake form prior to your appointment, the time spent filling it out will be deducted from your session time. Please make sure to fill out incomplted section if you have trouble submitting the form. The error will shown on the top of the screen if you have incompleted section.