As I do like to consider myself pretty advanced and knowledgeable in this industry, I also understand I am not perfect and mistakes happen. I understand that things may not go as planned (bad color tube, gloss/toner taking wrong, hair isn't lightening to desired lightness, etc) and a correction might be needed. All services are nonrefundable under any circumstances, but I will do anything I can to make any necessary adjustments at my soonest availability if you aren't happy with something from your appointment. The correction appointment is not the opportunity to add things that weren't discussed about in our consultation. This appointment is specifically correct what you are unhappy with. This is not valid if you went to another stylist to try to correct your hair, your hair comes in contact with any chemicals, you do not wash your hair with filtered water (living in Florida this is extremely important as hard water will alter the color of you hair, especially blondes), trying to correct your hair yourself, at-home haircare instructions that were provided by myself are not followed, you are not using professional products at home.
If you are not happy with the outcome of your appointment, you have 72 hours to contact me for a correction appointment.
If I am contacted after 72 hours of the appointment, it will not be a correction service but it will be a paid service.