Client concern form
Please fill out the details of the salon report.
Salon Number
*
Date complaint received
*
-
Day
-
Month
Year
Date
Date of the Visit
*
-
Day
-
Month
Year
Date
Client Name
*
First Name
Last Name
Nature of the complaint
*
Other
Hairdressing
Damage to personal items
Lost property
Retail - Bottles
Retail - Electrical
Transaction query
Client experience
Notes
Contact Number
*
Client Email Address
example@example.com
Aprox Time Range of the Service
Hour Minutes
AM
PM
AM/PM Option
Until
until
Hour Minutes
AM
PM
AM/PM Option
Staff who attended client
*
Was Salon Advisory Contacted ?
*
Yes
No
Service received
Blow Dry, Colour, Extension, treatment, etc
Price of Service
Action taken to resolve complaint by manager
Result of hair / scalp examination
Was Peter Mark Barrier Cream Used?
Yes
No
Has the client an allergy alert test?
Yes
No
Date of last AAT
-
Day
-
Month
Year
Date
Did the client have a strand test prior to service?
Yes
No
Where the client was located in the salon?
Full Description of the Product:
Include Colour, Shade, etc or any information you feel is relevant: Full Description of the problem (stinging, redness, coverage etc): Packaging / Batch Number: How product was used (mixing, strengths of oxidant development etc) :
Submit
Should be Empty: