New Met Ed Customer Assistance Form
  • Utility Assistance Form

    FPHCR is a case management site for utility assistance
  • PLEASE READ

     

    Items that are required to complete the referral process: send ALL  required documents  1- 4 if necessary to Stacey@familypromisehcr.org

    1. Verification of income (30 days) 

    If you do not have income you will be asked to complete a Zero Income form found at the bottom of page if needed

    2. A copy of the most recent utility bill or shut off notice

    3. Proof of sincere effort of payment *if the min is not paid, we cannot complete the referral form*

    MetEd applicants must have paid at least $150 on their bill in the last three months. PA American Water has waived their minimum payment for the time being. 

    4. Signed copy of Remote Agreement (since this process is completed online) found at bottom of the page

     

    Balance Requirement:

    Appliciants must have a balance on their utility bill of at least $100

     

    Max funding:

    The maximum amount funded is $500 

    Applicants can only recevied one grant per utility, per program year

     

    Eligibility Guidelines:

    Account MUST be residential, single home, or apartment. NO "cooking only," commercial, industrial, or apartment with shared utility service. 

    Name on the account must be that of an adult who is currently living in the home. 

     

  • Customer Details:

     
  • Format: (000) 000-0000.
  •  - -
  • Ethnicity*
  • Gender*
  • Disabled*
  • Citizen*
  • Veteran*
  • Are you the head of household?*
  • Housing Status*
  • Utility Information

  • Which utility company are you needing assistance?*
  • Service Status*
  •  - -
  • Are you signed up for LIHEAP or CAP?
  • For MetEd customers, you must provide proof of at least $150 in payments within the last 3 months. Do you understand that if you cannot provide this documentation, your application will be denied? Send proof of payment(s) to Stacey@familypromisehcr.org
  • I understand that I must send ALL required documents to stacey@familypromisehcr.org in order for Family Promise HCR to complete the referral. If the documents are not received, the referral will not be completed.*
  • To provide you with the best service possible, Family Promise Harrisburg Capital Region will keep track of the services and support we provide to you and your household. This also allows us to advocate for you better and properly connect you with resources. To do this, your information will be stored securely and only accessible to authorized Family Promise staff and program partners who are directly involved in helping meet your needs. Your information will not be shared with outside agencies or individuals without your permission, except as required by law.

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