Name
*
First Name
Last Name
Library Card Number
*
Phone Number
*
Please enter a valid phone number.
Email
*
example@example.com
What kind of help do you need?
Ebooks or Digital Resources (help with accounts on Libby, Hoopla, Flipster, Kanopy or database research tools)
Gadget Help (using devices or setting up apps)
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Ebooks or Digital Resources Help
Questions in this section give us a better idea of the help you need with accounts on Libby, Hoopla, Flipster, Kanopy or a database research tool.
Which library product?
Libby
Hoopla
Flipster
Kanopy
Other
What kind of device?
Please Select
Computer Browser
Phone
Tablet / E-reader
Streaming Device
What kind of computer browser?
Chrome
Firefox
Microsoft Edge
Safari
What type of phone?
Android
iPhone
What kind of tablet / e-reader?
Android/Nook
iPad
Kindle Paperwhite
Kindle Fire
What kind of streaming device?
Roku
Amazon Fire Stick/Cube
Apple TV
Google TV
Other
Describe the problem you are having. Please be specific and detailed.
Gadget Help
Questions in this section give us a better idea of the help you need with your device or setting up an app on your device
What kind of device?
Please Select
Laptop
Phone
Tablet
What kind of laptop?
Please Select
PC
Mac
Chromebook
What type of phone?
Please Select
Android
iPhone
Flip Phone
What kind of tablet?
Please Select
Android/Nook
iPad
Kindle Paperwhite
Kindle Fire
Describe what you need help with. Please be specific and detailed.
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Scheduling Assistance
Details to schedule the best time to help you.
How would you like to be contacted to make an appointment?
Email
Phone
What are the best days of the week to contact you?
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
What is the best time of day to contact you?
Hour Minutes
AM
PM
AM/PM Option
Until
until
Hour Minutes
AM
PM
AM/PM Option
Submit
Should be Empty: