Payment/Terms
• Credit Card, ACH, or Wire Payment - payment required prior to shipping order for first 6 months on all new accounts.We accept Visa, MasterCard and American Express.
• Net 30 Terms - available with approved credit after 6 months.
• COD - not available.
Shipping
FOB: Richardson, TX. Method: Orders will ship UPS ground, unless otherwise specified on purchase order. All shipping charges will be billed and added to the invoice. Ship to Address: Orders will be shipped to address on purchase order, unless otherwise specified.
Minimums
Minimum Order and Reorder Amount - $300
Orders
Orders may be emailed to orders@write-usa.com
**preferred method is by email.
Backorders
Items that are unavailable at time of order will be backordered and shipped at the customer’s expense. Please note on the PO if you would like to cancel backorders.
Retail Price Policy
Write USA, LLC is committed to protecting the brand image for our products. To insure that our image maintains a positive positioning in the marketplace, we have set forth the following guidelines with regards to retail pricing:
• All pricing and brand guidelines must be always followed.
• This policy applies to non-pen designs, such as but not limited to
pen sleeves or displays.
Warranty
Should a warranty service be required, contact customer service by emailing custserv@writeusa.net, or by calling 202-407-6382.
Questions or Inquiries
Please contact our sales department by phone at 202-407-6382. Office hours are Monday through Friday, 8:30 AM to 5:00 PM, CDT.