• Get Verified 
    • To validate your new account simply follow the steps below.

    • Get Started 
    • Congratulations on your first steps to joining the 1000's of businesses who offer their customers amazing service 24/7.

    • Intro Step 
    • Let us capture your vision, values and to better understand your services, so we can help to deliver your brand to your customers 24/7.

       

      ABOUT YOU - To help us best represent you and your company, we have developed this questionnaire with some very important questions. Please take some time to go through the questions and provide detailed answers to each, as these will assist us to answer the queries of your website’s visitors correctly.

      The more information we have, the better equipped we will be to make a significant difference in your online marketing and revenue generating efforts.

    • Do you have additional Business Locations that you also need to provide?
  • What do you Offer?

    Please provide details of your core business or offering
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  • Your Unique Business

    What about your company makes you stand out from your competition? Why do your customers choose you?
  • 1/. Our business has been operating for   *   years.

  • 2/. What about {companyName} and your years in business, most makes you stand out from the rest.

  • Choose as many as you like:*
  • Operating Hours: (At least ONE cell requires an answer)*
    Rows
  • Department Contact Name & Email

    This is where your leads will be forwarded to:
    • Department 1 
    • Department 2 
    • Department 3 
    • Department 4 
    • Department 5 
    • EXTRA Department Information  
  • What are you aiming to accomplish by having Live Chat and Engagement on your website?

  • Please rate your priorities below:*
    Rows
  • GETTING TO KNOW YOU

    Please list the FREQUENTLY ASKED QUESTIONS we are likely to encounter, and please provide your preferred response. You can tick more than one if applicable. 

    We have provided the TOP 5 most commonly asked questions for your industry and then additionally you can add you own extra FAQ's if you want too...

  • Question 1: What do you see being the most asked for assistance or engagement request?*
  • Question 2: What products and services do you offer?*
  • 0/750
  • Question 5: Do you offer free consultation or quote?*
  • 0/350
  • For the free consultation (where applicable), do clients need to:*
  • Would you like to ADD your own FAQ question to the survey?*
    • Custom FAQ 1 
    • Simply type in the Question that you would like us to include.

    • 0/300
    • 0/750
    • Would you like to ADD another of your own question to the FAQ survey?*
    • Custom FAQ 2 
    • 0/300
    • 0/750
    • Would you like to ADD another of your own question to the FAQ survey?*
    • Custom FAQ 3 
    • 0/300
    • 0/750
    • 0/750
    • Great Work 
    • Great Work - You are almost done. Only two questions to go...

      Grab a coffee or have a stretch, we are on the home straight now

    • REPUTATION MANAGEMENT

      Do you have examples of more common complaints / concerns of your customers? How would you like them addressed?
    • Would you like to add some examples at this time?*
    • Concern 1 
    • 0/300
    • 0/750
    • Would you like to add another example Complaint or Concern?*
    • Concern 2 
    • 0/300
    • 0/750
    • Would you like to add another examples Complaint or Concern?*
    • Concern 3 
    • 0/300
    • 0/750
    • FAQ Section End 
  • The basic overview of our Terms and Conditions are as follows:


    Trial Contract Periods - As a standard, our initial trial period runs for three months to help evaluate the correct package level required for your ongoing service.
    Ongoing Contracts & Cancellation - we know you'll love being with us so we won't try and make you stay. Ongoing service is provided on a calendar month to month basis or annual subscription. All that is required is 30 days notice in writing to finalise your service at any time, prior to your roll-over date and based on your contract type (monthly or annual).
    Lead Packages - your start up level will be selected by you; and if at any time there is an opportunity to up-grade and achieve more leads a consultant will contact you directly. Account downgrades are also available, simply requiring 30 days’ notice. No adjustments are made without written confirmation.
    Email & lead management - whilst care will be taken, please note that the receipt, review and management of all lead emails and API end-points will remain the responsibility of the client as it is not possible for us to know the operational state of addresses / end-points supplied. To assist with this we will send an automated report once a month to confirm number and type of leads captured.
    Service & Payment options - activated "chat" services appear on your website from the 1st of each month and remain active if all accounts are PAID up to date. Payments are made in advance for the month’s services and are based on the terms of this agreement. If accounts are not up to date the chat widget will be removed until payment is received. Only credit card payments accepted.

    • Full Terms and Conditions – Our full terms and conditions can be found on our website (https://livechatmonitoring.com/terms-service/).

    • Privacy Policy – Our privacy policy can be found on our website (https://livechatmonitoring.com/privacy-policy/).

  • Product & Package Selection

  • Please select elements required and provide payment details below:*

    Categories:All
    All
    Your own 24/7 Live Chat Customer Support Team.
    Add-Ons
    prevnext( X )
        Your own 24/7 Live Chat Customer Support Team.
        GETTING Started - Live Chat Team. Pay as you go, month by month.
        GETTING Started - Live Chat Team

        Pay as you go, month by month. 

        $149.00 AUD$149.00AUD
          
        Small Business - Live Chat Team. Pay as you go, month by month.
        Small Business - Live Chat Team

        Pay as you go, month by month.

        $299.00 AUD$299.00AUD
          
        Medium Business - Live Chat Team. Pay as you go, month by month.
        Medium Business - Live Chat Team

        Pay as you go, month by month.

        $599.00 AUD$599.00AUD
          
        Large Business - Live Chat Team. Pay as you go, month by month.
        Large Business - Live Chat Team

        Pay as you go, month by month.

        $999.00 AUD$999.00AUD
          
        Add-Ons
        Appointment Booking. Monthly Integration to a live Google calendar
        Appointment Booking

        Monthly Integration to a live Google calendar  

        $49.00 AUD$49.00AUD
          
        Multiple Locations. Monthly Addition for an extra location - Connect your network / franchises
        Multiple Locations

        Monthly Addition for an extra location - Connect your network / franchises

        $49.00 AUD$49.00AUD
          
        Direct Connect. Monthly Subscription - Takes a "Qualified" website visitor and connects them in live time to direct phone sales.
        Direct Connect

        Monthly Subscription - Takes a "Qualified" website visitor and connects them in live time to direct phone sales.

        $49.00 AUD$49.00AUD
          
        Total
        $0.00 AUD$0.00AUD

        Credit Card
        Billing Address
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        • Congratulations!

          If you are all ready to get going just click "Submit".  

        • Go Back to Review 
        • We will have one of our customer support team get in touch with you as soon as possible.

        • Good-Bye 
        • Should there be anything you want to review simply use the "Back" button to go back and edit it.

           

          Please "Submit" your details once completed.

           

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