J.CO CSA Readiness Quiz
Full Name
Driver ID
Email
example@example.com
Which region are you operating in?
Please Select
Metro
Illawarra
Southern Highlands
Caringbah
Date
-
Day
-
Month
Year
Date
Who was your trainer/s?
Pre-Shift Sequence and Knowledge
What is the FIRST step you must take at the beginning of your shift?
Log in to Swift
Complete fridge check
Drive to your allocated dock
Check in via Woolies Go
What is BOTH your Swift ID and PIN ?
Your full Driver ID
The last 4 digits of your Driver ID
Your Email Address
Your Birthday
Where must the pre-start check be completed?
At home before leaving
At a red light
At the truck location, before driving
At the loading dock
What should you do once the pre-start is complete?
Complete the Jotform check-in
Drive the truck around to pre-cool
Check in via Woolies Go
Remain Idle
What form is completed once your Truck is at the correct temperature?
Woolies Go check-in
Pre-start form
Fridge Temperature Check Form
Jotform check-in
What is the correct fridge temperature range for compliance?
*
2 to 5°C fridge, -10 to -18°C freezer
Below 0°C only
Any temp is fine before loading
What should a driver do to cool the truck quickly?
Turn fridge on while idling
Drive in 60km/h zones with fridge on
Load totes then turn fridge on
Open freezer doors for airflow
When do you check in via Woolies Go?
Before driving to the dock
At Home
After starting to load
Once the Fleetio fridge temperature form is complete
When should the J.CO check-in form (Jotform) be completed?
Before you arrive at the dock
After completing deliveries
After checking in via Woolies Go
Before starting the fridge check
In-App and Device Setup
What should be downloaded to the trainee’s personal phone?
Uber Eats
Fleetio, Woolies Go, Swift, J.CO Contractor Links page
Spotify
Tiktok
What is the 3-step address verification process to avoid incorrect deliveries?
Check GPS, guess location, confirm with Google
Confirm address on device, house number, and physical street sign
Ask a neighbour
Only trust GPS
EV PROCEDURES (If Illawarra and Caringbah)
What happens if a fault appears on the dash?
Ignore it and continue driving.
Contact J.CO Management and wait for further guidance
Pull over immediately and abandon the vehicle.
Try to fix it yourself without informing anyone.
What is the rule for post-shift EV charge photos?
Not required
Send it if you remember
Must be taken immediately after your shift via the J.CO Post Check Form
Only sent on Mondays
Driver Policy and Conduct
What is the confirmation deadline when the AM allocations are out?
9pm the night before
Don't need to confirm
Midnight
Right before my shift
What is the confirmation deadline when the PM allocations are out?
9:30am the day of
Dont need to confirm
Right before my shift
Whenever i feel like
What is the deadline to provide your availability for the next week?
No Deadline
Thursday 1PM if not on a fixed roster
Let J.CO know Day by Day
What happens if your shift finishes in less than 3 hours and 15 minutes?
You can leave early without doing anything else.
You must wash the truck for 45 minutes per truck until your shift surpasses 3 hours and 15 minutes.
You must wait in the truck until your shift surpasses 3 hours and 15 minutes.
You are required to complete paperwork until your shift surpasses 3 hours and 15 minutes.
What must you do if you are unable to complete the 45-minute truck wash at the end of your shift?
Skip it and leave.
Tell another driver to do it.
Reschedule the wash for another time.
Only complete it if your next shift is long enough.
When is it acceptable to enter a residential driveway?
Check your GPS
Call the customer
Only after checking with your J.CO Contact
Anytime it's faster than parking on the street
Which of the following must be true before entering a driveway?
There is no customer home
There is no legal, safe parking within 50 metres
The customer hasn’t left any instructions
You have never used the driveway before
What must you do before entering any driveway?
Don't ask the customer
Take a photo and enter the driveway immediately
Send a photo to the WhatsApp shift chat and wait for approval
Just double-check your mirrors and proceed
What is NOT an acceptable reason to enter a driveway?
When the J.CO Contact approves entry
When the driveway has been flagged as unsafe
It is flat, wide, and safe, and you’ve received approval
No safe legal parking is within 50 metres
If you scrape or damage anything, what is the first thing you should do?
Ignore and move on
Resolve themselves
Report immediately to J.CO
Ask the customer to ignore it
When stepping away from the vehicle during your shift, what must you always do?
Leave the barn doors open if it’s a quick stop
Leave the keys in the ignition so the truck stays cool
Ensure barn doors are closed and secured, truck is locked, and keys are with you
Only lock the doors if you’re away for more than 5 minutes
Which of the following is a tracked telematics trigger? (Can Select Multiple)
Singing
Seatbelt
Speeding
Fatigue
Phone Use
Radio Use
Fatigue Management and Safety
When is the 30-minute fatigue break required by?
Within the first 3 hours
By 4.5 hours of work, unless 100% sure you'll sign out before 5 hours
Not required
After 5 Hours
What is the Max Hours worked in one day?
10 hours
13 hours including breaks
15 hours
Unlimited
If ETA is going to be after 8PM, what must you do?
Let the customer know
Call the trainer
Notify J.CO of ETA at 7:30pm
Nothing
What is the correct protocol for dealing with an unsafe delivery address?
Trial and Error
Contact J.CO Supervisors in chat/call → Call customer → Call Woolies → Return with DA
Leave the goods outside the address
Return to store without approval
POD and Customer Serivce
When is delivering an hour before the delivery window is open allowed?
Never
If marked as leave unattended and approved by customer
Anytime
Only on Sundays
What must be visible in POD photos?
Just the tote
Customer name
Groceries, House and house number
Customer signature only
Post-Shift Expectations
What form must be completed after your shift?
No Form
Fleetio Pre-Start Form
Fridge Temperature Check
J.CO Post Check Form and sign out of Swift
How often should truck be wiped and swept?
Once per week
When it looks dirty
At the end of shift
Optional
Where must keys go after the shift?
Handed to manager
Thrown on dash
Locked in lockbox
Left in ignition
Fuel and Refuelling
What fuel type must be used when refuelling the truck?
Premium Unleaded
E10
Diesel
95 Octane
When are you expected to refuel the truck during your shift?
Anytime before your first drop
Only at the end of the shift
During each shift
Once the low fuel light comes on
Timesheet and KPI Tracking
How should timesheets be completed?
The Next Day
Immediately after check out while still in the vehicle
On Your Break
Doesn't Matter When
What needs to be done to prevent idle time flags?
Leave the truck running while you prepare your next drop.
Start the truck immediately and complete notes, navigation, and water breaks while idling.
Do what you need (notes, navigation, water, etc.) first, then start the truck when you’re ready to drive.
Keep the truck running during all breaks to save time.
How should timesheet comments be written?
Long paragraphs
Dot points noting delays
Leave blank
Emojis
When do we press "complete loading"?
Anytime before leaving
After loading starts
When in truck with navigation ready and barn doors are closed.
Right after Checking off Totes
Declaration
*
I confirm that I have completed this form honestly and understand my responsibilities under the Linfox/Woolworths contract
Signature
Continue
Continue
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