Repair and Remake form

Custom In-Ear Monitor Remake/Repair Form
Name*
Shipping Address
Email*
example@example.com
Phone*
Order Details:
Original Order Number
Model Ordered*
Date of Purchase

MonthDayYear
Date
Type of Request*
Reason for Return*
Describe the Issue if applicable
Warranty Information: We offer a 2-year manufacturer and electronic defect warranty. This does not include damage, lost, or stolen products.
Preferred Resolution*
Modification Requests if applicable
Shipping Instructions:
- Securely package your IEMs and include this form inside the box.
- We recommend using a trackable shipping method for your protection.
- We cannot be held liable for damage during shipping.
Send to:

Attn: Repair

Dark Matter Audio Labs

3841 Ridgeland Ave

Berwyn, IL 60402
Processing Time & Fees:

Remakes and repairs typically take 2-4 weeks. If out of warranty, you will receive a repair estimate before any work begins.
I acknowledge that I have read and understood the remake/repair policy of Dark Matter Audio Labs*

Yes
Date

MonthDayYear
Date
Should be Empty: