Handbook Quiz
Name
First Name
Last Name
1. Goldfingers does not tolerate harassment in any form. Harassment can result in immediate termination of whatever employees involved.
*
Please Select
True
False
2. Which of the following will NOT directly contribute to pay raise consideration:
*
Please Select
Attendance
Attitude
Length of time you have worked for Goldfingers
Customer Service
3. As long as you have received approval from the Owner/Operator, you can swap shifts with another employee.
Please Select
True
False
4. As long as you put your request for time off in prior to the posting of the schedule, you are guaranteed to have that time off.
Please Select
True
False
5. When can food be eaten by employees?
Please Select
When there are no customers around and you are in the store’s office.
When there is an excess amount of food prepared on accident.
In the kitchen, at your workstation, as long as gloves are worn and changed afterwards
Only when clocked out, on a break, and not in a food preparation area.
6. The longest break that an employee can have without special permission from the Owner/Operator is 20 minutes.
Please Select
True
False
7. Consistently being more than 5 minutes late to your shift can result in all the following EXCEPT:
Please Select
Verbal warning
A reduction in pay
Termination
No disciplinary action
8. Arguing with the customer is acceptable for Goldfingers employees if the manager is not available to handle the issue.
Please Select
True
False
9. Which of the following are NOT examples of food theft:
Please Select
Giving out food prior to receiving payment.
Purchasing a meal with an employee discount while on break.
Eating food that was made in excess from the kitchen without paying for it.
10. Employee’s personal social media pages can directly affect Goldfingers
Please Select
True
False
11. Which of the following is an example an of off-the-clock action that CANNOT result in disciplinary action from Goldfingers:
Please Select
Use of illegal drugs
Publicly negative statements about Goldfingers employees or restaurants
Eating at other restaurants
Underage Drinking
12. Kitchen staff may wear jeans, but customer-facing staff must wear slacks.
Please Select
True
False
13. Men are not permitted to wear earrings of any kind.
Please Select
True
False
14. Non-slip shoes are a legal requirement for all staff.
Please Select
True
False
15. All forms of tattoos and jewelry are not allowed IF:
Please Select
They are visible to customers.
They show symbols or verbiage that is perceived in opposition to Christianity.
They are brightly colored.
16. Smoking is not allowed anywhere on or near a Goldfingers store.
Please Select
True
False
17. Harming oneself intentionally is considered workplace violence and will be treated as such.
Please Select
True
False
18. Goldfingers must inform the staff prior to conducting a workplace search of employee property.
Please Select
True
False
19. The following is an example of a time that phones are permitted to be out and used:
Please Select
There are no customers in the store.
You are clocked out and on your break.
You have a text message from a relative.
20. Music can be played from a personal device, as long as it is in the kitchen.
Please Select
True
False
21. The following channels are not approved to be on the lobby TV’s at any given time:
Please Select
Weather Channel
Fox News
Disney Channel
ESPN
22. Any cash shortage over $___ will result in a cash handling review, a written warning, or termination.
Please Select
1
3
5
10
23. To be eligible for FMLA leave, a team member must:
Please Select
Have worked at Goldfingers for at least 12 months
Have no write-ups on their work record
Be a morning shift employee
24. Family and medical leave is unpaid.
Please Select
True
False
25. A 2-week notice is required for resignation from Goldfingers.
Please Select
True
False
26. The easiest way to cultivate an atmosphere of hospitality is by:
Please Select
Reading the Goldfingers language script to the customer, exactly as written.
Going the “Second Mile” whenever possible.
Showing up on time.
*Must score 22/26 or better to submit
Score Total (out of 26)
Submit
Should be Empty: