Volunteer Policy Disclosure
Missions of Mercy and Grace Inc.
At Missions of Mercy and Grace, we deeply value the time, talent, and dedication of our volunteers. To ensure a safe, respectful, and effective environment for all, we require that every volunteer understand and agree to the following policies and expectations before beginning service:
1. Eligibility
Volunteers must be at least 16 years of age (or accompanied by a parent/guardian if under 16) and must complete a volunteer application. Certain roles may require a background check, especially those involving direct service to vulnerable populations (e.g., children, foster youth, ex-offenders, and the homeless).
2. Code of Conduct
All volunteers are expected to uphold the values of compassion, respect, integrity, and dignity when serving our clients and representing the organization. Discrimination, harassment, or inappropriate behavior will not be tolerated.
3. Confidentiality
Volunteers may have access to sensitive personal information. We require strict confidentiality and prohibit the sharing of any client information outside of the organization. A Confidentiality Agreement must be signed prior to volunteering.
4. Safety and Health
Volunteers are expected to follow all safety protocols and report any hazards or incidents immediately to a staff member. We encourage all volunteers to act within their abilities and to seek support if they feel overwhelmed or unsafe.
5. Training and Supervision
All volunteers will receive orientation and task-specific training as needed. Volunteers must follow guidance from staff coordinators and work within the scope of their assigned duties.
6. Commitment and Attendance
While we appreciate any amount of time given, volunteers are encouraged to commit to scheduled shifts and communicate in advance if they are unable to attend. Reliability is critical to our service delivery.
7. Termination of Volunteer Service
Missions of Mercy and Grace reserves the right to discontinue a volunteer’s service at any time, with or without cause. Reasons may include policy violations, misconduct, or changes in organizational needs.