Front of House Application
Thank you for your interest in the Front of House position at Lovlee Salon. This questionnaire helps us get to know you, your experience, and how you approach guest experience and teamwork. There are no right or wrong answers. We are simply looking to learn more about you!
Section 1: Basic Information
Name
First Name
Last Name
Phone Number
Please enter a valid phone number.
Email
example@example.com
Available Start Date
-
Month
-
Day
Year
Date
What is your availability?
Section 2: Getting to Know You
Tell us a little about yourself - personally or professionally.
What attracted you to a Front of House position role in a salon enviroment?
What does "great customer experience" mean to you?
Section 3: Hospitality & Guest Experience
How do you like to greet guests when they walk into a space for the first time?
How would you handle a guest who arrives stressed, late or visibly upset?
Can you share an example of a time when you went above and beyond for a guest or customer?
How do you balance being warm and friendly while staying professional?
Section 4: Communication and Phone Presense
How comfortable are you answering the phones and speaking with clients you've never met?
Very comfortable
Somewhat comfortable
Neutral
Somewhat uncomfortable
Very uncomfortable
How would you help a client who wants to book an appointment but isn't sure what service they need?
This role often requires juggling phones, guests, and stylists at the same time. How do you stay organized under pressure?
How do you make sure important details don't slip through the cracks?
Section 5: Guest Experience, Checking out, Rebooking & Retail
How would you encourage a guest to rebook their next appointment before leaving?
How do you feel about recommending retail products or add-on services?
A guest is unhappy with their wait time or a delay in their appointement. How would you handle this situation?
How do you present yourself in a workplace where first impressions matter?
Section 6: Team and Culture
What role do you think the Front of House plays in supporting stylists and the overall team?
How do you prefer to receive feedback or coaching?
How do you contribute to a positive team culture?
What does professionalism look like to you in a front-facing role?
Section 7: Growth
What are you hoping to learn or grow through this role?
Where do you see yourself in the next year or two?
Is there anything else you'd like us to know about you?
Final Question
What questions do you have for us about the role, the salon or our culture?
Submit
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