FAQs: Q: How do I get my keepsake items to you?A: Once your order is placed I will email you with my shipping address. Q: How long will my custom embroidery take? A: Turnaround time is typically 1-2 weeks, it mainly depends on the item you order. If you would like an approximate time please reach out! Rush orders may be available—just ask!Q: Can I request a custom design? A: Absolutely! I love making meaningful, personalized pieces. Just message me!Q: Do you offer returns or exchanges? A: Because each item is handmade and custom, I don't accept returns—but if there's an issue with your order, I'll do my best to make it right.Q: What’s the best way to care for embroidered items? A: Turn inside out before washing, use cold water, and air dry when possible to keep stitches looking great.blanks
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