QED | Express Service UK USD

QED | EXPRESS Calibration Request Accounts Paid in USD

Prices do not reflect customers who have contract pricing, please contact QED. This form is only to request a QED Express Service and Calibration. Requests for accessories or additional parts need to be sent to sales@qedenv.co.uk
This form can provide you an automated QED Express quote by selecting "send me a quote/estimate first’" If you have PO you can place an order directly by attaching the PO and selecting "Place order"

Before returning your instrument, if it has stored data, please make sure it is completely downloaded as all user data is deleted during the service process.

Ensure the instrument is packed in a cardboard box (even if the instrument is in a hard case) to avoid premium shipping charges and assist with avoiding damage in transit.

1. Collection requirement - If you require QED to arrange the collection, you must first request a shipping/collection quote from the UK Customer Service Team at service@qedenv.co.uk. This is required before requesting a service quote, as the collection cost must be included on your Purchase Order when the order is placed.

**If you are arranging shipment with your own carrier, you may proceed directly to Step 2**

2. Submit the Service Return Form - Complete the JOTFORM below and click Submit to initiate the Return Authorisation process.

3. Arrange a Collection - Complete the Arrange a Shipping/Collection form: https://www.qedenv.com/services-support/arrange-shippingcollection/

4. Return Authorisation Label

Once submitted, your Return Authorisation (RA) label will be emailed to you by the UK Customer Service team. Please affix this label to the outer packaging.

**Note: This is not a shipping or collection label, this label is for identification purposes only**

5. Shipping Label

You will receive a shipping label directly from our freight carrier via email.
Please follow the instructions provided once received.

6. Send Instrument for Service

Send the instrument using the provided label or await collection by our freight carrier.

Please be advised that this information and the process above is not automated; it requires communication by the UK Customer Service Team to contact our freight carriers to arrange your shipment, so please give us time to make these arrangements for you.
I can confirm that this instrument is being returned for service and not warranty*
If you believe this instrument is a warranty return or FOC repair, please contact the technical support team on technical@qedenv.co.uk
- Name*
  
  First NameLast Name
- Company Name*
- Email*
  example@example.com
- Office Phone
- Mobile Phone
- Company Name*
- Site Name
- Address
  
  Street Address
  
  Street Address Line 2
  
  CityState / Province
  
  Postal / Zip Code
- Same As Billing
  
  Yes
- Company Name (Ship)*
- Site Name (Ship)
- Ship To Name
  
  First NameLast Name
- Address (Ship)*
  
  Street Address
  
  Street Address Line 2
  
  CityState
  
  Zip Code
- Would you like to use QED's collection service?*
  
  YesNo
- For the return of your service instrument would you like to use QED's carrier? If "No" please complete the following question below.*
  
  YesNo
- If you are using your own carrier, please provide the Carrier Name and Carrier Account Number
- Serial Number*
- Qty1
- Model
- Model Part Number
- Description
- Quote Amount
- Additional Service Request / Add accessories you are returning with your instruments here
  Please Provide Any Additional Concerns that need to be addressed during service. Additional accessories or parts can't be added to calibration\repair services, Please contact service@qedenv.co.uk.
- Serial Number2
- Serial Number2
- Qty2
- Model2
- Model Part Number2
- Description2
- Quote Amount2
- Additional Service Request2 / Add accessories you are returning with your instruments here
  Please Provide Any Additional Concerns that need to be addressed during service. Additional accessories or parts can't be added to calibration\repair services, Please contact service@qedenv.co.uk.
- Serial Number3
- Serial Number3
- Qty3
- Model3
- Model Part Number3
- Description3
- Quote Amount3
- Additional Service Request3 / Add accessories you are returning with your instruments here
  Please Provide Any Additional Concerns that need to be addressed during service. Additional accessories or parts can't be added to calibration\repair services, Please contact service@qedenv.co.uk.
- Serial Number4
- Serial Number4
- Qty4
- Model4
- Model Part Number4
- Description4
- Quote Amount4
- Additional Service Request4 / Add accessories you are returning with your instruments here
  Please Provide Any Additional Concerns that need to be addressed during service. Additional accessories or parts can't be added to calibration\repair services, Please contact service@qedenv.co.uk.
- Serial Number5
- Serial Number5
- Qty5
- Model5
- Model Part Number5
- Description5
- Quote Amount5
- Additional Service Request5 / Add accessories you are returning with your instruments here
  Please Provide Any Additional Concerns that need to be addressed during service. Additional accessories or parts can't be added to calibration\repair services, Please contact service@qedenv.co.uk.
- Error: "Duplicate Serial Number Detected. Check again and proceed"
- Total Serial Count
- Temperature Probe
  
  Yes
- Quantity
- One (1) temperature probe calibration is included per analyzer, additional probes will be quoted.
- Zero
- Difference
- Temp Probe Amount
- Temp Probe Name
- Temp Probe Desc
  Inspection and repair for Portable Gas Analyzer Temperature Probe.
- Temperature Probe Total Amount
- Total Quote Amount
- IMPORTANT: * Send USB Cable, Battery Charger or (1)Temperature Probe if needed for repair or additional inspection.
  
  * Additional repairs may incur additional cost
  
  *Each additional temperature probe will require a separate RA
  
  Note: QED will contact you with an RA number and shipping instructions within 24 hours of your submittal.
  
  IMPORTANT: Remember to save/download all readings and ID’s prior to sending in your instrument. Please specify if you would like us to save and email them to you. All instruments will have the memory wiped prior to shipment. * Send USB Cable, Battery Charger or Temperature Probe if needed for repair or additional inspection.
- How To Proceed*
- PO #*
- Attach PO #
  
  Browse Files
  
  Cancelof
- Please answer the following two questions below.
  
  1. Would you like to use QED's collection service?
  
  2. For the return of your service instrument would you like to use QED's or your own carrier?
- Enter your answers here
  If additional accessories or parts can't be added to calibration\repair services, Please contact Please contact service@qedenv.co.uk.
- QED will contact you within 24 hours of your submittal.
- Please verify that you are human*
- Should be Empty:

QED | EXPRESS Calibration Request Accounts Paid in USD