Front End Application

Thank you for your interest in the Guest Coordinator position at Lucy's. Our front desk team plays a vital role in shaping the guest experience from start to finish. As the first impression and the final farewell, our Guest Coordinators embody grace under pressure, attention to detail, and a deep sense of hospitality. This role is about more than answering phones or managing appointments, it's about creating seamless, thoughtful, and elevated experience at every turn.

At Lucy's, we've built more than just a salon- we've built a standard. One that blends timeless style with modern artistry, and where every detail is curated with intention. Our space is welcoming, polished, and purpose driven, and that begins at the front desk.

We appreciate you taking the time to apply and share your story with us. We look forward to getting to know you.

Name*

First NameLast Name

Address*

Street Address

Street Address Line 2

CityState / Province

Postal / Zip Code

Phone Number*

Please enter a valid phone number.

Email*

example@example.com

What are the best ways to contact you?*

TextEmailPhone Call

What is your birthday? *

Date

How did you hear about this position? Did someone refer you?

Is this your primary source of income?*

YesNo

If you answered no, please let us know what your normal hours at work are.

IE Monday-Friday 9-4

Please select which shift(s) you would be available or interested to work.*

Are you looking for a short-term role or a long-term role opportunity to grow within a salon and spa environment?*

Short-term or temporary positionLong-term opportunity with room to growI'm open to either, depending on the fit

Tell us more about your goals and what you're looking for in your next role? If you'd like, share what drew you to this position and how you see it fitting into your longer-term plans.

If the position was offered, how soon would you be able to start? *

Do you have reliable arrangements in place that would allow you to consistently work your scheduled shifts, including during unexpected situations (like a child's illness or school closure, if applicable)?*

YesNoI'd like to explain

If you'd like to share more about your current availability or any factors that might impact your schedule.

Do you have reliable transportation to get to and from work consistently and on time (such as your own vehicle or a dependable arrangement)?*

YesNo

Our salon is by appointment only so if the salon were to have no appointments remaining for the day and we chose to close early would you..*

Prefer to stay for the entire shift to ensure hours are met while finishing other tasksPrefer to close down the salon and enjoy the early dismissal

Are you comfortable and physically able to assist with daily cleaning duties, including tasks like sweeping, mopping, vacuuming, restroom upkeep, and general salon maintenance?*

YesNo

Are you confident in your ability to manage multiple responsibilities at once, such as greeting guests, answering phones, handling check outs, and maintaining a calm, organized front desk environment?*

YesNo

Are you confident in your ability to work independently, follow a daily and weekly checklist, stay on task, and complete routine responsibilities without constant supervision?*

YesNo

Are you confident in using technology to manage guest communications such as navigating an online booking system, answering phones, responding to text messages professionally in a timely manner?*

YesNo

Are you comfortable capturing behind the scenes content and assisting with basic social media tasks to help promote the salon's atmosphere and services? Familiarity with platforms such as Instagram or Canva is a plus, but not required.*

YesNoI'm open to learning

Are you able to remain on site for the full duration of your scheduled shift without needing to leave mid-day for personal errands or appointments?*

YesNo

Tell us about any past customer service, salon or front desk experience you have. What roles have helped you prepare for this position? *

(Note: Compensation for this role is based on experience and role expectations.)

This role typically starts at $15/hr with opportunities for growth based on performance, reliability, and contribution to the team. Does this starting rate work for you?*

YesNo, but I'd like to briefly explain my expectations & experience.

If you selected no and would like to briefly explain expectations and your experiences, please leave us a note here.

Tell us about a time you experienced a truly exceptional service- at a salon, spa or anywhere that left an impression. What made it memorable, and how did it make you feel as a guest? *

In your own words, what does elevated customer service look and feel like to you in a salon setting? *

Let's get to know you. What should we know about you that doesn't show up on paper? *

Please list at least 3 professional references with their contact information and what company or experience they represent as your reference.

I.E. John Smith, 573.XXX.XXX - John Smith Law Firm

Please upload your resume. *

PDF format is preferred, but not required.