CONTENT CREATION AGREEMENT
This Agreement (the "Agreement") is made and entered into on the date of signature by and between you (the "Client") and Sarah Lilly from Sarah Lilly Media ("Sarah Lilly Media").
Sarah Lilly Media will provide you with content creation at the level of the package you have selected and any additional add-ons as agreed by both the Client and Sarah Lilly Media.
By signing this agreement, the Client agrees to the following terms and conditions.
1. Payment
The Client agrees to make payment as per their chosen content creation package.
The client agrees to make payment before the work begins. Payments will be sent via invoice to the client and must be paid in full before work commences
Due to the nature of this service, there are no refunds and all payments are non-refundable.
All prices are in NZD.
2. Deadlines & Communication
Sarah Lilly Media prides ourself on our communication and expect our clients to do the same. We may require from you additional information and this is to be provided in a timely manner. Likewise we may require content approvals before a certain date. This will be communicated to the Client in plenty of time.
3. Content
Content will be provided to the Client within the timeframe stated unless otherwise arranged. We will provide an ETA on consultation with the Client which is subject to availability at Sarah Lilly Media.
Content provided will be as per the package level stated and discussed with the client before editing begins (if applicable).
Content will be sent to the client via Dropbox or WeTransfer and it is up to the client to download this to their device in a timely manner. Content will be removed 2 weeks after being sent.
Content is shot and created on an iPhone Pro 16, using advanced accessories such as a DJI Gimbal, ring light, and professional backdrops where appropriate.
4. Social Media
The Client grants Sarah Lilly Media ability to share or use comments or results on the Sarah Lilly Media website or social media. These will be anoymous and will not include any personal information or identifiers of the client.
Sarah Lilly Media may also ask the Client for a testimonial of the results, which the Client may choose to agree to. This will be identifying and include the Clients name
5. Liability
The Client acknowledges that while Sarah Lilly Media will use best practices and professional expertise to create and manage content, Sarah Lilly Media cannot guarantee specific results or control public reactions to the content.
The Client assumes full responsibility for any outcomes, including but not limited to negative comments, public backlash, or other unforeseen reactions. Sarah Lilly Media shall not be held liable for any reputational damage, loss of business, or other consequences resulting from the content created on behalf of the Client.