International Principal Visit Requests – Guidelines
This form is for Domaine Wine Shippers (DWS) staff to submit requests on behalf of customers wishing to visit our overseas wineries.
Eligibility & Purpose
- Only applicants with a direct connection to DWS are eligible.
- Visits must offer clear professional value to both DWS and the winery (Principal).
- Customers of customers are not eligible.
- Applicants should not contact Head Office directly—they must go through their Business Development Manager (BDM).
Submission & Approval
For estates like Bouchard Père et Fils and Billecart-Salmon, a purchase history must be included in the comments section.
Submission & Approval
- The form must be fully completed by the BDM.
- Approval is required from the Imported Wines Manager or National Sales Manager.
- Incomplete forms will not be processed.
- Once submitted, the form will automatically email to Kalli
- All information is confidential and for internal use only.
Visit Timing
- Visits cannot be scheduled during:
- Weekends or public holidays
- Summer breaks
- Harvest or bottling periods (as specified by each winery)
- Applicants must be informed of these restrictions in advance.
Notice Period & Scheduling
- A minimum of 4 weeks’ notice is required; 6 weeks is preferred during peak times.
- Requests more than 3 months in advance are generally not accepted.
- Customers must:
- Propose their own available dates
- Disclose any prior appointments with other producers to avoid conflicts
- Be discouraged from submitting disorganised or vague requests
Confirmation Process
- Once approved, Kalli will send the final itinerary and visit guidelines to the customer, with the BDM in cc.
- A visit is not confirmed until the itinerary is received from DWS.