1. Vehicle Use
- The vehicle may only be driven by the renter.
- The vehicle shall not be used for illegal purposes or off-road driving.
- Mileage limit: Unlimited!
- Fuel Policy: Vehicle must be returned with the same fuel level.
2. Insurance & Liability
- The renter must have valid auto insurance OR purchase rental insurance.
- The renter is liable for all damages during the rental period.
- In case of accident or theft, Renter must notify Owner immediately.
No Drivers Under the age of 18.
You are responsible for all damage or loss you cause to others. You agree to provide auto liability, collision, and comprehensive insurance covering you, us, and the vehicle. Where state law requires us to provide auto liability insurance, or if you have no auto liability insurance, we provide auto liability insurance (the "Policy") that is secondary to any other valid and collectible insurance whether primary, secondary, excess or contingent The policy provides bodily injury and property damage liability coverage with limits no higher than minimum levels prescribed by the vehicular financial responsibility laws of the state whose laws apply to the loss. You and we reject PIP, medical payments, no-fault, and uninsured and underinsured motorist coverage, where permitted by law. The policy is void if you violate the terms of this agreement or if you fail to cooperate in any loss investigation conducted by us or our insurer.
3. Return of Vehicle
- The vehicle must be returned by the time on the invoice and the date you chose
- Late return fee: 60/day
- Vehicle must be returned how it was recieved or you will be charged.
4. Governing law:
- This Agreement shall be governed by the laws of the State of Texas.
5. Responsibilities of the Renter
- Return Condition: The vehicle must be returned in the same condition as it was rented, with a full tank of gas (if applicable).
- Late Returns: A late return fee will apply if the vehicle is not returned by the scheduled time.
- Damage and Theft: The Renter is responsible for all damages, theft, or loss of the vehicle during the rental period. The renter agrees to pay for any repairs or replacements.
6. Refund Policy
We aim to provide a smooth and reliable rental experience. Please review our refund terms below:
- Standard Cancellations
Full refunds are available for cancellations made at least 48 hours before the scheduled rental start time.
Issues Reported Within 48 Hours
If a customer experiences a problem with the vehicle or rental service and reports it within 48 hours of the rental start time, we will:
- Investigate the issue promptly.
Offer a full or partial refund, depending on the nature and severity of the issue.
Provide a replacement vehicle where possible.
All refund or compensation decisions will be based on the circumstances and supporting evidence (e.g., photos, communication, rental records).
Refund Processing
Approved refunds will be issued to the original payment method within 5–7 business days.
We appreciate your understanding and are committed to resolving any issues quickly and fairly.
7. Payment and Fees
You authorize RapidGo Rentals to charge your payment method for:
- Rental fees, taxes, and surcharges;
- Fuel charges if the vehicle is returned with less fuel than provided;
- Tolls, fines, and traffic violations;
- Damage to the vehicle (subject to the insurance terms);
- Late return or additional cleaning fees, as applicable.
- Proof or smell of smocking
8. Rental, Indemnity, and Warranties. This is a contract for the rental of the Vehicle. We may repossess the Vehicle at your expense without notice to you, if the
Vehicle is abandoned or used in violation of law or this Agreement. You agree to indemnify us, defend us and hold us harmless from all claims, liability, costs and
attorney fees we incur resulting from, or arising out of, this rental and your use of the Vehicle. We make no warranties, express, implied or apparent, regarding the
vehicle, no warranty of merchantability, and no warranty that the vehicle is fit for a particular purpose.
9. Toll Policy
All renters are responsible for paying tolls incurred during the rental period. Our vehicles may be equipped with electronic toll collection devices. Any unpaid tolls not covered by our toll service will be billed to the renter, along with a processing fee of $15 per toll violation.
10. Deposit
We may use your deposit to pay any amounts owed to us under this agreement.
11. Immediately After the Accident
Ensure Safety First
- Check yourself and passengers for injuries.
- If it's safe, move the vehicle to a secure location.
- Turn on hazard lights.
- Call Emergency Services
Dial emergency services (911 in the U.S.) to report the accident.
Request police assistance and medical help if needed.
Be sure to Get A POLICE REPORT!
Document scene Take clear photos of:
- All vehicles involved
- Any damage
- License plates
- Surroundings and street signs
Gather contact info:
Name, phone, and insurance of the other driver
Names of any witnesses