Hold Request

Terms & Conditions

• You may put your membership on hold for a minimum of one month and a maximum of four months per calendar year.
• Holds are applied in 30-day increments, and a $10.00 (+ taxes) per month hold fee will replace regular monthly dues to maintain your membership during the hold.
• Holds may take up to 5 business days to process. Please make sure to set your hold start date at least 5 business days from the date you submit your request.
• Membership billing dates that fall during your hold period will be replaced with the $10 hold fee. Membership payments scheduled before the hold duration will be charged as usual, and any remaining balance will be applied when you return from the hold.
• You may return from a hold early. In this case, you will be charged a prorated fee for the remaining days between your return date and the original hold end date. Your hold fee will not be refunded based on your early return.
• Holds cannot be applied retroactively except for medical reasons. We require a doctor’s note outlining the specific period you were unable to attend. Access to the fitness center is restricted while your membership is on hold.
• Your hold request will be denied if there is an outstanding balance on your account. You may reapply for a hold after the balance has been paid in full.
• For all commitment memberships, any time spent on hold will extend your commitment period by the same number of months.