PMG FITTING ISSUES
COMPLIMENTARY REFIT FORM
Name
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First Name
Last Name
Email
*
example@example.com
ORDER NUMBER
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Common Issues With Fitting (Please Select All That Apply)
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Doesn't cover teeth completely
Doesn't fit one or more teeth
Too Tight
Too Loose
Too Short
Too Long
Other
Can you explain in your own words what the issue may be?
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The adjustment instructions are on the little business card we included with your order. A lot of issues just need a tiny tweak that takes seconds. Can you double-check that you actually tried those adjustments? Have you tried those adjustments?
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Yes
No
Please upload photos of the grill on your teeth. If it’s not on your teeth, we can’t see the problem. Some issues can be fixed in a matter of seconds!
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Choose a file
Cancel
of
Please upload a video of you putting the grill on your teeth so we can see what’s going on. Sometimes the issue is really small and can be fixed in just a few seconds.
Browse Files
Drag and drop files here
Choose a file
Cancel
of
I understand that my PMG must go to the EASE Lab for protective layer removal before the refit process begins.
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Agree
I agree that the refit service is not expedited. I understand that my grill will go through multiple steps—including protective layer removal at the EASE Lab and then refitting with the jeweler—which may take time. I will not request expedited service or file a chargeback while this complimentary process is in progress.
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Agree
I confirm that I am returning all necessary items for the refit: My original PMG (grill) and a new dental impression. Failure to include all of the above may delay the refit process.
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Agree
Submit
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