• Postal Code

  • “Thank you! Just to make sure, I have {yesWe}, is that correct?”

  • TV Size

  • TV Mount

  • Wall Type + Fireplace

  • Concealment

  • Internal concealment cannot be completed if the installation is being done over a traditional or gas fireplace. Instead, external concealment or the installation of a new electrical outlet can be completed to hide all cords.

  • Please Note: We will assist you in finding a licensed electrician. This will be a separate installation and will be additional to the installation total provided by Auxe.

    A representative will follow up shortly to gather additional information required for quoting.

     

  • Extra Services

  • “Okay great and do you need us to provide the actual soundbar mounting bracket as well, or do you already have that” 

  • “Okay great. And do you happen to know if it’s a MantelMount, or the brand of the mount”? (If it is MantelMount, ask for the model number). Make sure it’s in the notes.

  • Please note that Auxe does not provide the wall shelf but only the installation

  • Please note this hourly rate includes both the wall install and assembly, if required.

  • Please note that $85 has been added to your total but this is an hourly charge plus materials (as applicable) and can increase

  • TV Take Down

  • Picture Frame TV (Samsung/Hisense/LG TV)

  • “Alright just a few more questions and we will have everything we need."

  • Device Installation

  • Device Setup

  • TV Install Help

  • Additional TVs

  • Internal concealment cannot be completed if the installation is being done over a traditional or gas fireplace. Instead, external concealment or the installation of a new electrical outlet can be completed to hide all cords.

  • Please note that Auxe does not provide the wall shelf but only the installation

  • Please note note this hourly rate includes both the wall install and assembly, if required

  • Please note that $85 has been added to your total but this is an hourly charge plus materials (as applicable) and can increase

  • Extra Care Maintenance Plans

  • “Our Extra Care Maintenance Plan provides you with coverage after the 90 days for any faults with Auxe supplied inventory or the installation itself. For example if there is a faulty mount, a wire strip comes loose, or the mount becomes unlevel for whatever reason, we will come back free of charge and make sure it is taken care of. I just have to mention any mounts and/or products that are not provided by us are not included in the Extra Care coverage.”

  • Summary

  • “Okay great that’s everything I need for the quote. I’m just going to summarize the details quickly to make sure we didn’t miss anything”

  • TV Size: {tvSize313}

    Mount: {mountType314}

    Wall Type: {wallType}

    {aboveFireplace315}

    {concealmentEmail}

    {soundBar318}

    {soundBar319}

    {wallShelf320}

    {surroundSound321}

    {hdmiEmail}

    {pullDown417}

    {otherEmail}

    {currentTv327}

    {samsungEmail}

    {installDevices328}

    {setupDevices329}

    {secondTv330}

    {mountSecond331}

    {secondWall334}

    {secondAbove333}

    {secondConcealment335}

    {secondSound336}

    {secondSound337}

    {secondWall338}

    {secondSurround}

    {secondHdmi341}

    {secondPull421}

    {secondOther344}

    {secondTv345}

    {secondSamsung476}

    {secondDevices346}

    {secondDevices347}

    {additionalTvs477}

    {carePlan435}

    {canYou116}

  • Total

  • “Your total would be {total} before tax. When would you like that done? “

  • NOTE: IF client is in CALGARY area: Go to Workiz and check our tech Illia Mudriyo’s schedule and see his availability
    IF client is in TORONTO area (GTA): Go to Workiz and check our tech Mohammad Mustafa’s schedule and see his availability
    → We need to do this so we can hopefully line up our Full time technicians first with an actual open time slot

  • “No problem. Is it the price that’s stopping you from booking today?”
    -( let them answer). If they say yes:
    “I completely understand. Our prices are extremely competitive for the professional service you receive along with our complimentary warranty. But what I can do is apply a 10% discount since you’re a first time Auxe client. Your new total would then be $___. Remember our service also includes a free warranty and liability insurance coverage so you have nothing to worry about. How does that sound?
    - do not speak until they do. Let them answer first.
    - If they still don’t want to continue and say no:
    “No problem at all! If you’d like I can take down your name and email so we can save your booking info and follow up later ? That way you can just let us know a date and time if you want to continue, and won’t have to go through the booking process and details again?
    - Can then enter their info in as a LEAD if they give it, so we at least have it.

  • Client and Booking Details

  •  - -
  • Note: This is not a regular or extended area, please look to book at least 3 or more days out depending on technician availability.

  • Browse Files
    Cancelof
  •  - -
  • "Ok, {name} you are in for {dateWith} at an arrival window between {preferredArrival} for your TV installation. Your technician will contact you prior to the installation for a more exact arrival time. If you have any questions please text or call this number and we'd be happy to help.

    Before I go, is there anything else I can help you with?

    Thank you for choosing Auxe and have a wonderful day!”

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