Customer Satisfaction Survey Form

  • Client Questionnaire

    We would greatly appreciate it if you could take a few moments to complete our client questionnaire. Your feedback is invaluable in helping us improve our services and recognise our team for delivering outstanding service. Thank you for your time and support!
  • How would you rate our overall service to you?*
  • Would you use the firm for your next house move in the future?*
  • Would you recommend us to a friend?*
  • Do you feel that the fees as charged are fair?*
  • How well did we communicate with you?*
  • Did we explain the law and procedure in a way that was easily understood?*
  • Are you happy with the service that you received?*
  • Were you provided with clear information and kept updated throughout the transaction?*
  • Do you feel that the advice that you were given was suitable and took account of your circumstances?*
  • Were we polite and professional in our dealings with you?*
  • Do you feel confident that we showed that fair treatment of clients was an important issue to the firm?*
  • Are you happy for us to use your feedback anonymously across our social media platforms?*

  • Thank you for your time and for providing valuable feedback - it really does help us in our mission to deliver excellent client care. 

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